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Hong Kong Disneyland Hotel

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Traveller (4155)
360
Panoramas (7)
Room & Suite (943)
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About

#90 of 604 hotels in Hong Kong
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Escape to a lavish Victorian palace nestled along the shores of the South China Sea. Savor exquisite dining from around the globe, lounge the day away with a cocktail poolside or explore a garden maze in the shape of Mickey Mouse. Boasting stately accommodations with modern amenities plus live music in the grand 6-story lobby , this architectural marvel combines the splendor of a vintage seaside resort with the magic of Disney. Official Website Exclusive! Book your hotel stay online to receive exclusive privileges-room upgrade and complimentary drink.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Entertainment staff
Babysitting
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
Seating area
Bottled water
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Park View
Languages Spoken
English, Chinese

Location

Disneyland, Lantau Island, Hong Kong China
Name/address in local language
Hong Kong Disneyland Hotel
Getting there
Somewhat walkable
Grade: 64 out of 100
64
Hong Kong Intl Airport
12.8 km
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Shenzhen Airport
43.7 km
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Disneyland Resort
11 minMass Transit Railway (MTR)
2,908Reviews95Q+A100Room tips
Traveller rating
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Mandy G wrote a review 10 Mar
Birmingham, United Kingdom7 contributions1 helpful vote
This was a family get together with the grand kids and was a real treat, it was very expensive we felt overall but worth a visit and was a different experience on the whole. Rooms was very nice and comfortable with all the usual amenities to give you all the comforts of a hotel. What was very nice was being in the complex
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 5 days ago
Dear mandybrasscanv1, Thank you for choosing to stay at Hong Kong Disneyland Hotel. Your time contributed to share a review of your staying experience is truly appreciated. Your amazing 5-star rating is remarkable! It is always rewarding to receive positive feedback particularly to be complimented by our honorable guests. Providing a comfortable accommodation with warm hospitality to our guests are our priority. The cheers of your stay are certainly an added value to our team spirit to continuously strive for the best services to each of our guest. We very much look forward to welcoming you back in a not too distant future. It is such a pleasure to seeing you again. With warm regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie G wrote a review Jan 2024
1 contribution
I took my family to Hong Kong Disney land after waiting 3 years while covid was around. We were looking forward to the trip and was very disappointed with our stay at Hong Kong Disneyland Hotel!! There was no child friendly meal selections, there was no entertainment for children aged 10 plus. Everything was over priced. Staff were not very helpfull We loved our visit to Disneyland but will not be staying at Hong Kong Disneyland if we ever return
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 1 Feb 2024
Dear J7241WNjulieg, We are very grateful for your repeated stay at Hong Kong Disneyland Hotel, and appreciate your time provided to write a note of feedback about your staying experience. Thank you for bringing our attention to your mentioned concerns. We feel apologetic to hear that some of our services fell short of your expectations during your stay. Please accept our profound apologies for letting you down. Your feedback is incredibly valuable to us, and please rest assured that we will take earnest steps to address the issues that you had raised. If you would like to discuss further with our team, please reach out to us at hkdl.askdlhmanager@disney.com that we are delighted to be in touch with. We look forward to welcoming you back to our hotel to enjoy another Disney experience. Hope to see you soon! With warm regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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maryyeo wrote a review Jan 2024
Ho Chi Minh City, Vietnam2410 contributions980 helpful votes
+1
Having been in the park the past two days, finally had time to explore the hotel on our last free day... and while the lobby was extremely grand with what felt like a Victorian palace, what our kids liked most was actually running around and getting lost in the Mickey-shaped hedge maze, which had the Discovery Bay/ sea view as its backdrop. Appreciated the gift shop because we realized they carried most of the World of Frozen merchandise and Hong Kong Disneyland exclusive GODIVA chocolates, which we found were running out in the main gift shop, Tick Tock Toys & Collectibles within the Disneyland park itself. The Crystal Lotus Chinese restaurant was worth a mention - as despite being a traditional Chinese restaurant - they had numerous Disney-themed dim sums such as Baos (Chinese buns) and Mickey-shaped jellies - kudos to their effort in brightening up my kids' day!
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 31 Jan 2024
Dear maryyeo, Thank you for your recent stay at Hong Kong Disneyland Hotel. We appreciate your time contributed to write such a nice review of your staying experience. Receiving 5-star rating with overall positive feedback from our honorable guests is always rewarding! We are thrilled to hear that you and your family had experienced a wonderful time at our hotel enjoying the hotel environment and facilities as well as some good dining options. Your positive note certainly made our day to uphold our team spirit with encouragement, and our teams will definitely be motivated by your supportive sharing. We look forward to welcoming you back for a revisit stay. It will be a great pleasure to seeing you and your family again. Kind regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lai v wrote a review Jan 2024
Japan5 contributions
Its our 2nd stay at the Hong Kong Disneyland Hotel. This time we stayed in nice view room at 6/F. Nice view and room is clean as well. Thanks housekeeping - Lan. Thanks Kingdom club staff - Miki assisted to check-in. We enjoyed staying in the Kingdom Club Lounge, all staffs maintain a very high service standard. Thanks the Birthday gift & candies for my niece from Irene, Kayla, Kathy & Ada. Club lounge provided hot food, dessert, wine, coffee & tea.... during cocktail period with pretty table setting. Breakfast buffet @Kingdom Club,food is ok and staffs are nice.Appreciated Kingdom club team for giving us a wonderful holiday. We will certainly come back again.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 29 Jan 2024
Dear lai v, Thank you for being our repeated guests to stay at Hong Kong Disneyland Hotel. We truly appreciate your support and are thankful for your time contributed to write a review of your stay with us. Thank you for your wonderful 5-star rating!. We are glad to know that your stay in our Kingdom Club was enjoyable with nice experiences in the accommodation, dining and facilities and our Cast Members' service excellence. Your note will definitely be shared with Lan, Miki and their teams for their efforts contributed to provide a memorable stay for you and your family. Your positive feedback certainly upholds our team spirit with motivation. We look forward to welcoming you again in a sooner future. Hope to see you soon! With kind regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe W wrote a review Jan 2024
Hong Kong, China23 contributions36 helpful votes
I stayed at this hotel many times over the years, probably over 20 times. This is the first time I write a review here (typically I receive a post-stay survey from the hotel, but I didn't receive it in the last couple times). I stayed at room 5002, to celebrate birthday for a couple family members. The room was ok (probably quite good for the category of room I booked), but I hear nose (some "bang" sounds) from time to time. I am not sure whether it is because the room is close to some staff working room, or is because of noise from another room, but it is quite disturbing for me (I did request for a quiet room). There was a lot of confusion during check-in. I was trying to see if an upgrade was available, even for a paid upgrade. But the answers I got was very confusing - at first the staff was saying any suite is not available (but then I showed the website indicating there is still suite) and then after we agreed for an acceptable price to upgrade to a suite the staff told me actually the price is not for a suite. This is big disappointment and confusion - but fine I got what I paid for and I will visit (the crowded) park anyway. When I booked the room, I input some requests but some of them were not acknowledged until I asked. The staff there seems very mechanical, and I was like interacting with AI. We went to nemo playground in the nearby hotel (Explorers Lodge) 2 times, and each time there is a dangerous incident (luckily I was close to the kids both times). First time, there is an old lady trying to shake off my kid when climbing to the top of the nest. Second time, my kid was at the top of the nest, and another kid tried to push or step on the leg. I think the staff there just tried to follow some internal instructions to stop the kids from running etc, but didn't notice / stop this kind of dangerous situation (or try to avoid conflicts with guests). If this had not happened, I probably would not write this review for a loved hotel. As a Disney fans, I probably will still stay at this hotel, but probably not that often. I also feel that I couldn't recommend this hotel to others, unless they are Disney fans.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Food at the hotel and park is very expensive
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 22 Jan 2024
Dear joewV5614LJ, Firstly, we would like to extend our sincerest gratitude for your continued support to Hong Kong Disneyland. Thank you and your family for being our repeated guests recently, and contributing your valuable time to share a candid review with us. We truly appreciate your note to bring our attention to the abovementioned concerns that had brought you some unpleasant experiences. Please accept our profound apologizes for some of the services had let you down. Please rest assured that we are committed to addressing the issues you have raised and taking necessary steps for improvement. Thank you again for your invaluable input as indeed, can assist us to promote our service standard and enhance guest experience. Your continued support is crucial to us, and we look forward to welcoming you back in a sooner future. Please reach out to our team at hkdl.askdlhmanager@disney.com if there is anything we can assist in your next visit. Thank you! With warm regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Unalome W. wrote a review Jan 2024
Bangkok, Thailand1117 contributions217 helpful votes
+1
Cramped. Cold. Quite disappointed by how old it was and I am not talking about the design. Barely anything Disney about the hotel room. Breakfast was under average. Bacons tasted so strange (corn syrup coated?!). The club access was nothing special. Food was also under average. Anyway, I don’t think they care about my not so positive review because they will still sale. Only good thing is all staffs are very kind. Thank you :)
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 8 Jan 2024
Dear unalomew, Thank you for your recent stay at Hong Kong Disneyland Hotel. We appreciate your valuable time contributed to write a review of your staying experience. We are pleased to know that you enjoyed our Cast Members' kind and supportive hospitality during your stay. Your encouragement is appreciated. Thank you for bringing the mentioned concerns to our attention. We feel regretful to know that some of the services did not meet your expectations, please accept our sincere apologies for letting you down. All the guest comments are invaluable to us. We appreciate your sharing and certainly will take a serious review with the teams for a follow-up. Thank you for your input again as indeed, can assist us in perfecting our service standard and enhancing our guest experience. We look forward to welcoming you and your family again to our hotel. Please reach our to us at hkdl.askdlhmanager@disney.com for any assistance we can provide for you. Hope to see you soon. With kind regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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B Lim wrote a review Jan 2024
Manila, Philippines19 contributions6 helpful votes
Amazing stay at HKDL Hotel. Friendly staff, great breakfast dining experience - a variety of choices, good value. The room was well maintained and made for great rest between our park visits. The shuttle service to the park was efficient and convenient. We immensely enjoyed the stay.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Reserve the restaurant with your room reservation to ensure seating and a great dining experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 8 Jan 2024
Dear BnsnLm, Thank you for choosing to stay at Hong Kong Disneyland Hotel and contributed your valuable time to provide a review of your staying experience. We are truly thankful for your encouraging comments that had made our day! Our teams are highly motivated by your sharing of a delightful stay enjoying the hotel facilities, dining experiences as well as our Cast Members' service excellence. Your comments definitely be an added value to our team spirit to uphold the best accommodations and services provided to each of our esteemed guest. Our teams are looking forward to welcoming you again in a not too distant future. Hope to see you soon! With kind regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nikkoap92 wrote a review Dec 2023
Ho Chi Minh City, Vietnam77 contributions50 helpful votes
Always be back here for quick getaway. Love the attentive service from Club Lounge and Mr Benjamin. The team helped me to check in multiple rooms, arranged new tickets. Now the club room rate is very high so its time for bring back the old welcome amenities (larger fruit bowl), snack, and mineral water. The bed is unconfortable for the premium standard (too hard and almost broken).
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 1 Jan 2024
Dear DuyAnh92, Thank you for your support to be our repeated guest at Hong Kong Disneyland Hotel. We appreciate your time contributed to write a review of your stay with us. We are glad to know that our Cast Members' services can continuously bring you an enjoyable and impressive experience. Your compliments will definitely be shared with Benjamin and the teams that certainly will enhance the team spirit with motivation. Thank you for sharing your concern regarding the bedding facility. Please accept our apologies for letting you down on the service. All our guests' comments are valuable to us as they indeed, can assist to perfect our service standard and enhance guest service. Please rest assured that the issue will be discussed with the relevant team for a proper review and follow-up. We hope to welcome you back in a sooner future to enjoy another Disney experience. It will be such a pleasure to welcome you and your family again. With warm regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigator19168161635 wrote a review Dec 2023
Singapore, Singapore2 contributions1 helpful vote
Other than the location, there’s really nothing spectacular about this hotel. Stayed at Kingdom club room for 2 nights with my family with two young children, the room is very basic and dated but the rate is comparable to top notch hotels in HK. Club benefits and perks for hotel guests? Forget it, not worth the money at all! Food quality is substandard, mediocre with limited options. Other than the dedicated entrance to the park for hotel guests, there’s nothing else unless you are willing to pay for the overpriced “add-on”. Better stay elsewhere if location is not crucial to you.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 1 Jan 2024
Dear Navigator19168161635, Thank you for your recent patronage in Hong Kong Disneyland Hotel staying at our Kingdom Club. We appreciate your valuable time contributed to provide your comments regarding your stay with us. Thank you for bringing our attention to your opinions and concerns during your stay at our property. We truly regret to learn that some of our services did not meet your expectation. Hong Kong Disneyland constantly strives to provide the best services and accommodation to each of our guest. Please rest assured that your feedback has been taken seriously for a proper review to be followed up with the teams. We are thankful for your sharing that certainly can assist us to perfect our service standard and guest experience. We look for an opportunity to welcome you and your family back to Hong Kong Disneyland Hotel. Please reach out to us at hkdl.askdlhmanager@disney.com for reservation assistance that we are grateful to help. We hope to see you soon! With kind regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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J O wrote a review Dec 2023
1 contribution1 helpful vote
Poor experience of Kingdom Club lounge. The lounge is uncomfortably cold, and made for an unpleasant experience. Everyone wearing jackets indoors and staff unable to do anything about it as it's a central system. But the lounge is so much colder than rest of the hotel so makes no sense. Having paid a premium for the rooms (which are identical to other rooms apart fro the club access) this was a considerable let down and it's shocking the hotel isn't doing anything to address this. I also tried the Festive Buffet in the Enchanted Garden - so ridiculously overpriced. I paid €750 for 4 adults and a toddler... food and choice was substandard so not quite sure why they charged such a premium - captive audience I guess. Disney definitely only cares about your money and not the guest experience.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from GSM DLH, Guest Services / Front Office at Hong Kong Disneyland Hotel
Responded 1 Jan 2024
Dear J O, We are thankful for your recent stay at Hong Kong Disneyland Hotel and contributed your valuable time to provide a review of your stay. Thank you for bringing our attention to the abovementioned unpleasant experiences during your stay at our hotel. It is regretful to know that your stay at our Kingdom Club did not meet your expectations. Please accept our profound apologies for any inconvenience and dissatisfaction had caused. It is never our intention to upset any of our guests. Your comments have been taken seriously with prompt address to improve the services. To provide a comfort and satisfaction stay for our esteemed guests is of utmost importance to us. We appreciate your valuable input that certainly can assist us to identify areas to enhance our guests' experience. We look forward to hearing from you for a re-visit plan and certainly will ensure a delightful experience for you and your family. Kindly please contact us at hkdl.askdlhmanager@disney.com for reservation assistance you need. It will be such a pleasure to welcoming you and your family back to our hotel! With warm regards, Michael Lock Senior Manager, Hotel Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$355 - S$568 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
迪士尼乐园酒店, disneyland hong kong, hong kong disneyland hotel
LOCATION
ChinaHong KongIslands District / Discovery Bay / New Territories
NUMBER OF ROOMS
400
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HONG KONG DISNEYLAND HOTEL: UPDATED 2024 Reviews, Price Comparison and 4,493 Photos - Tripadvisor

Frequently Asked Questions about Hong Kong Disneyland Hotel
Which popular attractions are close to Hong Kong Disneyland Hotel?
Nearby attractions include Hong Kong Disneyland (0.6 km).
What are some of the property amenities at Hong Kong Disneyland Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hong Kong Disneyland Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hong Kong Disneyland Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hong Kong Disneyland Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Hong Kong Disneyland Hotel?
Conveniently located restaurants include Enchanted Garden Restaurant, Chef Mickey, and Crystal Lotus.
Are there opportunities to exercise at Hong Kong Disneyland Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hong Kong Disneyland Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hong Kong Disneyland Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hong Kong Disneyland Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Hong Kong Disneyland Hotel?
Many travellers enjoy visiting Stone Tablet (2.5 km), Moral Sin Tong (2.9 km), and Mui Wo Man Mo Temple (6.7 km).