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Four Points by Sheraton Lhasa

3.5 of 5
No.5 Section 1, Linkuo East Road, Lhasa 850000, China
Hotel amenities
Four Points by Sheraton Lhasa
Ranked #7 of 182 hotels in Lhasa
4.0 of 5 stars 92 Reviews
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92 reviews from our community

    Trip type
Traveller rating
    35
    36
    15
    5
    1
Date Rating
Marbella, Spain
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 27 May 2012 NEW

We stayed here with our four kids for 6 nights. The rooms were large and clean ( we were on club floor). Massages in the room were very reasonably priced and very good. The service was horrible though....the main reason was that none of the staff spoke English! Even the front desk staff had to employ google translate when I... More

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YVR
Top Contributor
63 reviews 63 reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 19 May 2012

We stayed for 4 nights in May and thought this was an excellent choice for hotels in Lhasa. I don't think there are many bigger hotels to choose from but this hotel had everything we wanted. And when one of our party got altitude sickness they were quick to respond with an in-house doctor and in a day, she was... More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
24 May 2012

Dear Guest, We would like to thank you for taking the time to complete a review regarding your recent visit at Four Points by Sheraton Lhasa. We're very happy to hear that you had a pleasant stay in our hotel and satisfy all of our services and facilities.certaily, Four Points by Sheraton Lhasa is always a perfect choice for rest... More

New York
Senior Contributor
40 reviews 40 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 29 April 2012

We spent 3 nights here and it was a great location- very close to some sights however the rooms were not that great considering how much we paid. The room had a bathroom which was separated by a sliding door and glass window (which had a curtain...random!). The room was FREEZING, the heater didn't do a very good job of... More

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See 6 more reviews by coastalsuz for Lhasa
Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
2 May 2012

Dear Guest, Thank you for taking the time to complete a review following your recent stay at Four Points by Sheraton Lhasa. First of all, please accept our sincere apologies for all the inconveniences you experienced during your recent stay, your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet... More

pasadena
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

Spent five nights here in early April. It was just what we needed for our stay in Tibet. The room was large, simple, clean and quiet (we requested a room in the back having read earlier reviews on tripadvisor.). As noted, the hallways and reception area are not heated. However the room was perfectly comfortable. Although the heater/AC unit is... More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
2 May 2012

We would like to thank you for taking the time to complete a review regarding your recent visit at Four Points by Sheraton Lhasa. We're very happy to hear that you had a pleasant stay in our hotel and satisfy our services and facilities. we will share your comments with hotel management team and focus on improving the issues you... More

Rome, Italy
Top Contributor
162 reviews 162 reviews
Reviews in 40 cities Reviews in 40 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 6 April 2012

During our trip to China we visited Tibet and stayed at the Four Points in Lhasa which was walking distance from the old city center and the temples. Very nice, good clean rooms (no a great view) only problem was the vicinity of barracks with a barking dog. Food at the restaurant in the complex was not too good, very... More

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See 4 more reviews by Romanbiker for Lhasa
Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
9 April 2012

Dear guest, Thank you very much for staying with Four Points by Sheraton Lhasa. your comments are well received and we appreciate that you take your precious time to leave us the feedback. We're very happy that you have enjoyed your stay here in general, your feedback is valuable to us as it helps us improve the food taste in... More

Indonesia
2 reviews
5 of 5 stars Reviewed 1 February 2012

It was my best experience staying in this hotel. Good location and we could walk from the hotel or taking the local transportation to the famous Jokang Monastry which is located within the market. There are so much to see in this market, from culture, tradition, religion to souvenier shopping, we had a great time. Next to the hotel are... More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
3 February 2012

Dear guest, Thank you very much for staying at Four Points by Sheraton Lhasa. Your comments are well received and we appreciate that you take your precious time to leave us the wonderful feedback regarding your stay. It is a pleasure to learn that you had a woderful experience in Lhasa and satisfy with our facilities and services, we sincerely... More

Randolph, NJ
Senior Contributor
22 reviews 22 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 27 January 2012

My wife and I stayed at the Sheraton in 2011 for a 3 night stay in Lhasa. The hotel is simple and clean. Breakfast was included and was very good - a nice selection of western and Chinese food to start the day. More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
28 January 2012

Dear Guest, Thank you very much for staying at Four Points by Sheraton Lhasa. Your comments are well received and we appreciate that you take your precious time to leave us the wonderful feedback. We're very happy to hear that you had a pleasant stay in our hotel and satisfy all of our services and facilities.certaily, Four Points by Sheraton... More

Launceston, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

I disagree with other reviews which refer to perceived shortcomings.In our recent mid-winter visit, to Lhasa, we found this hotel to offer a high standard of care with friendly and obliging service. The food in the dining room was excellent and offered a wide choice of Western and Asian dishes. The room was warm and comforable and slippers were provided.... More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
25 January 2012

Dear Guest, We would like to thank you for taking the time to complete a review regarding your recent visit at Four Points by Sheraton Lhasa. We're very happy to hear that you had a pleasant stay in our hotel and satisfy all of our services and facilities.once again, thank you very much for your comments and we are looking... More

Seattle, Washington
Senior Contributor
41 reviews 41 reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

Stayed here the last week of December 2011. For a Sheraton hotel, even if it's the more budget-conscious 4-points, it's below standard. Not sure how it is in the summer, but it is winter, and they do not heat the hall ways at all. On the one hand, I can understand energy conservation since the hotel is not swarming with... More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
13 January 2012

Dear guest, Thank you very much for staying with Four Points by Sheraton Lhasa. Your comments are well received and we appreciate that you take your precious time to leave us the feedback. please accept our sincere apologies for the inconveniences you experienced during your stay. we really appreciate your detailed feedback which we can always learn from and improve... More

Gold Coast
Senior Contributor
43 reviews 43 reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 5 January 2012
4
people found this review helpful

When you decide to travel to Tibet you're willing to let go of slick big city expectations. I booked into the Sheraton because I was traveling with my mother and wanted to her to have some western comforts. I shouldn't have bothered I think any Tibetan Inn would have been more in tune with our needs. The Hotel reminded me... More

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See 3 more reviews by AnkiGoldCoast for Lhasa
Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
11 January 2012

Dear guest, Thank you for taking the time to complete a review following your recent stay at Four Points by Sheraton Lhasa.your comments are highly appreciated. First of all, please accept our sincere apologies for all the inconveniences you experienced during your recent stay. We will share your comments with hotel management team and focus on improving the issues you... More

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Additional Information about Four Points by Sheraton Lhasa

  • Four Points Lhasa
  • Sheraton Lhasa
  • Lhasa Four Points
  • Lhasa Sheraton
Address: No.5 Section 1, Linkuo East Road, Lhasa 850000, China
Price range (per night):* S$224 - 380

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Four Points by Sheraton Lhasa
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