The staff was nice and friendly, the hotel is modern and clean. Free shuttle was helpful for business traveller like me. Stayed here just 1 night for my business trip, the room is very big and spacious. didn't have the chance to try all the facilities but will definitely coming back again for future trip. Breakfast was early as 4am,... More

Stayed here 2 nights after a long flight arriving at midnight, Hotel's staff was waiting with our name on the board and quickly escort us to the car who arrived soon after. The lobby had few guests upon our arrival, but check-in was swift and took only few minutes. The Lobby was huge and modern, with restaurant beside it. I... More

We stayed here for 4 nights in November and returned this April for two. What a horrid experience! It started with the air pick up- the guy wouldn't help carry our bags to the van, and Im a middle aged woman struggling with three bags. He spent the time talking on the phone, and yea, I can understand you. When... More

The rooms were very big, that is for sure. But there are acoustic problems with the corridor. You could hear people walking and talking at the corridor even when the bedroom door is closed. The front desk personnel needs to be upgraded. Their english is barely adequate, and they are slow in checking in their guests. They do not know... More

If you need to overnight near Jakarta Soekharno Hata Airport, FM7 is a good option. It is not far, maybe 15 min by car, clean, with a decent spa. The restaurant is fine - decent food, reasonable prices. Could be a bit noisy. More

Check-in was confusing; upon arrival at reception I was told because I had an executive room I needed to go to the executive reception. This was on the first floor and at the other end of the large hotel. So much so, that I found when trying to find the resturant the next morning they put on a golf kart... More

"Desk" manager [--] Chen came around very aggressively when asked why the hotel would take a credit card deposit for more than a night's stay. Instead of explaining the procedure - which is an unnecessary hassle in itself and opens the door to credit card fraud - in a friendly way, he threatened to refuse to let me check-in, knowing... More

This hotel was recommended to me by my guide in Borneo. A very convenient hotel if you are just wanting to stay overnight and catch a plane the next day. Clean and comfortable with an excellent restaurant. Has the feel of an industrial office building that has been made over. The pool is ok but it is part of a... More

arrived at evening and departed at next morning. been told they have shuttle but not mention the hour, made us just wait for it, then after waiting for hour, we just took cab to the hotel. Big room with tv, but not with carpet.. the plus is near the airport, better than the airport hotel. More