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Mercure Jakarta Kota

4.0 of 5
Jl. Hayam Wuruk No. 123, Jakarta 11160, Indonesia
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Mercure Jakarta Kota
Ranked #52 of 239 hotels in Jakarta
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208 reviews from our community

    Trip type
Traveller rating
    25
    106
    59
    13
    5
Date Rating
A TripAdvisor Member
4 of 5 stars Reviewed 27 April 2013

I have stayed at many Mercure Hotels. I paid nearly $70 a night, but I was surprised that breakfast was not included for that price.This seems to be the policy now. If you want the buffet breakfast, plan on paying much more. Otherwise a very good hotel in a convenient location.

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Review collected in partnership with Accorhotels.com

Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review
29 April 2013

Dear Sir or Madams, Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel. On behalf of all staff and management of Mercure Jakarta Kota Hotel, we would like to express our gratitude for your comments during your stay. Your input and comments are precious to us, which will allow us to keep on upgrading... More

Ipoh, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 26 April 2013

Hotel reasonably good. Clean and basic. good shower ! Quiet. About 100 meters to the right an excellent chinese restaurant beside Pizza Hut. always packed. Book your room early if you are a noisy group for dinning. And always carry your passports if returning late night. The police road blocks every other corner..........they say you heroin, you say no...! u... More

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Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review
27 April 2013

Dear Sir or Madam, Thank you for staying with Mercure Jakarta Kota Hotel and it has been our great pleasure to have you as our guest. On behalf of staff and management Mercure Jakarta Kota Hotel, we would like to express our gratitude for taking your time to share your great experience during stay. Your input and comments are precious... More

Surabaya
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 April 2013

I have been staying in this hotel whenever I traveled to Jakarta almost every month for the last 10 years. All the staffs always make me feel like in my home. Tried many hotels around Jakarta, but always came back here. There are many fancier or more high class hotels, but what so special about this hotel is their management... More

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Review collected in partnership with Accorhotels.com

Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review
19 April 2013

Dear Sir, Thank you for your time to share your experience staying with Mercure Jakarta Kota Hotel and it always been our great pleasure to have you as our guest. Please accept our sincerest gratitude for your generous review on our hotel. We value your feedbacks, since our customer’s satisfaction had always been the priority set of Management and team... More

Parramatta, Australia
Top Contributor
284 reviews 284 reviews
135 hotel reviews
Reviews in 152 cities Reviews in 152 cities
887 helpful votes 887 helpful votes
4 of 5 stars Reviewed 8 April 2013

Checking in very late we noticed the hotel was visibly empty & asked nicely for a room upgrade, actually my beautiful young girlfriend asked for it with her big smile. From a Superior Double to a Deluxe King in seconds, one of the benefits of having an Accor Advantage Plus membership & a sexy girlfriend. Our Deluxe King room on... More

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See 8 more reviews by The_Pale_Ridah for Jakarta
Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review
19 April 2013

Dear Sir, Thank you for choosing Mercure Jakarta Kota Hotel and it was our great pleasure to have you as our guest and thank you for your time to share your experience staying us. Please accept our sincerest gratitude for your generous review on our hotel. We value your feedbacks, since our customer’s satisfaction had always been the priority set... More

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed 4 April 2013

The Mecure Jakarta Kota is a decidedly run of the mill 3-star hotel that bills itself as a 4 star place. The rooms are cheap and the pool is nice (though not maintained or cleaned well), but the staff are incompetent. When I checked in, the front desk told me there were no non-smoking rooms available, despite the fact I... More

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Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review
8 April 2013

Dear Mr. Zachary, Thank you for taking the time to share your experience at Mercure Jakarta Kota Hotel. We do apologize for the experience you had during your recent stay. Please rest assured that we are following up your input and comments regarding the front desk service and the condition of guest room. Your input and comments are precious to... More

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4 of 5 stars Reviewed 30 March 2013

no complaints about this hotel, very comfortable bed and pleasant staff considering the hotel is is in a very busy location in the city it's quiet inside. Breakfast is a little basic for westerners but not enough of an issue to complain about

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Review collected in partnership with Accorhotels.com

Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review
2 April 2013

Dear Sir, Thank you for choosing Mercure Jakarta Kota Hotel and it was our great pleasure to have you as our guest. Please accept our sincerest gratitude for your generous review on our hotel. We value your feedbacks, since our customer’s satisfaction had always been the priority set of Management and team Mercure Jakarta Kota Hotel. Once again thank you... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 March 2013 via mobile

I'm a good fun of Mercure in Europe, middle est and Asia, but for this one it's for sure my worst experience, strange staff for the normal standard, rooms old and dirty, I was ask for not smoking room and actually I fell the smoky smell all over the corridor and inside the room, light not strong for shaving I... More

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Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review
31 March 2013

Dear Sir, Thank you for staying with Mercure Jakarta Kota Hotel. We do apologize for the bad experience that you had during your stay especially in regards the room facilities and our staff appearance that below the expectation. Your input and comments are precious for us, and we believe that this feedback will serve as an encouragement for us to... More

Bangkok, Thailand
1 review
4 of 5 stars Reviewed 13 March 2013

I have stayed here countless times & always enjoy this cosy, comfortable, safe almost boutique feeling.Two new lifts solve what was a major problem before, getting up & down. Rooms are generous in size, not new, but very comfortable, bed linen, pillows etc great & staff pleasant without being intrusive, & everything works. Two new Accor properties just opened close... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review
15 March 2013

Dear Sir, Thank you for staying with Mercure Jakarta Kota Hotel and it was our great pleasure to have you as our guest. We do apologize for the experience you had during your recent stay and please rest assured that we are following up your input and comments regarding the limited stock of beverage items in our outlet. At the... More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 March 2013

I have stayed at this hotel twice within a span of 1 month. The hotel is in the heart of the Chinatown area and accessible to most places. This hotel is a 4 star hotel but its doesn't feel like its a 4 star hotel. The hotel can definitely benefit from some upgrading and modernization. The internet speed is slow... More

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Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review
11 March 2013

Dear Sir, Thank you for choosing Mercure Jakarta Kota Hotel and it was our great pleasure to have you as our guest. We do apologize for the experience you had during your recent stay. Please rest assured that we are following up your input and comments regarding the internet connection and hotel facilities. At the same time, we are truly... More

Paihia, New Zealand
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 March 2013

This is a pretty good hotel in a great location as it is right in the center of Jakarta. Service provided are excellent and the rooms were clean and well designed. The staff do speak very good english and the hotel is very safe. It is definitely a good hotel and would recommend it to any others :)

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Mercure J, Director of Sales at Mercure Jakarta Kota, responded to this review
8 March 2013

Dear Sir or Madams, Thank you for choosing Mercure Jakarta Kota Hotel and it was our great pleasure to have you as our guest. Please accept our sincerest gratitude for your generous review on our hotel. We value your feedbacks, since our customer’s satisfaction had always been the priority set of Management and team Mercure Jakarta Kota Hotel. Thank you... More

 
 
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Additional Information about Mercure Jakarta Kota

Also Known As:
Mercure Jakarta Kota Hotel Jakarta
Mercure Jakarta Kota Hotel
Address: Jl. Hayam Wuruk No. 123, Jakarta 11160, Indonesia
Phone Number:
Region: Indonesia > Java > Jakarta
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotels in Jakarta
#36 Luxury Hotels in Jakarta
Price range (per night): S$78 - 191
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
243 rooms strategically located in the central business and main shopping area, directly behind the Presidential Palace. Featuring two restaurants, two bars, swimming Pool, fitness centre, spa, ballroom, meeting facilities and business centre for both leisure and corporate clients. ... more   less 
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Mercure Jakarta Kota
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