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All 241 Jakarta hotels

JW Marriott Hotel Jakarta

5.0 of 5
Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia (Sawah Besar)
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JW Marriott Hotel Jakarta
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Ranked #10 of 241 hotels in Jakarta
Most recent review
5 of 5 stars Reviewed 17 June 2013
soulrebel23 Denver
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220 reviews from our community

Traveller rating
    113
    78
    19
    7
    3
See reviews for
Families
18
 
Couples
24
 
Solo
30
 
Business
142
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Denver
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

This is the perfect place to stay after the long haul flight to get here. The service is great, check-in and out very efficient, and the rooms as one would expect. The breakfast is probably the best buffet I have had at one of these types of hotels with foods for all types of eaters including vegetarians. I also ate... More

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See 2 more reviews by soulrebel23 for Jakarta
Yogyakarta, Indonesia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 June 2013

This hotel is very big. My family and I should walked through the hall to the lobby. I enjoyed my stays in this hotel. Positive things are nice location, big room, great security system, great service, nice breakfast that has a lot of variety menu. Negative side is the swimming pool looked small and very old.

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See 3 more reviews by Winda M for Jakarta
Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
10 June 2013

Dear Ms. Winda M, Thank you for sharing great feedback on our recent stay at our hotel. We are glad to know that you and your family had a fantastic stay with us and pleased with our services, room amenities as well as our breakfast selection. With regards of our swimming pool, we do apologize for not meeting your expectations.... More

singapore
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 June 2013

corridor and room had a mix of sewage and stale smoke smell that did not go away at all throughout the approx. ten nights i was there. sheets on freshly-made bed was already marked with black streaks.. as were the towels, which smelled nothing fresh. and the pool was a horrendous sad excuse.. too many things about the hotel that... More

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Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
8 June 2013

Dear Respected Guest, Thank you for sharing your feedback on your recent stay at JW Marriott Hotel Jakarta. We do sincerely apologize for any inconvenience you experienced during your stay with us. We are always eager to hear remarks such as yours, as it will help us to improve our services especially in the areas of housekeeping as you mentioned... More

Pittsburgh, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 31 May 2013

I have always enjoyed my stays at the J W Marriott in Jakarta Indonesia. The rooms are very quiet in a very noisy city. A little peace and quality time to work on business. The private upper floor lounge is a good place to go thru out the day to get of just staying in your room. I have also... More

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Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
8 June 2013

Dear Valued Guest, Thank you for taking the time and sharing your experiences on your recent stay with us. We are very pleased to learn that you had an excellent stay with us and were able to find some peace and quite at our hotel. It is also great to know that enjoyed services at our Spa and the Executive... More

Jakarta, Jakarta Raya, Indonesia
1 review
5 of 5 stars Reviewed 29 May 2013

Excellent service with great variety of food in buffet. Outstanding taste for PEARL restaurant. Thanks so much! Some time ago our family arrived in your city on a vacation and has remained in your hotel. I and my wife have perfectly spent time and have received weight of positive emotions. I shall recommend your hotel to all friends and partners... More

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Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
10 June 2013

Dear Mr. Bayu Nugroho, Thank you for taking the time to share your review on TripAdvisor. It is always great to hear such positive comments and to be recommended by our guests. We are pleased to know that you enjoyed your stay with us and delighted with our breakfast selection as well as our services at Pearl Chinese restaurant. Please... More

Jakarta
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 May 2013

Stayed in the suite for my beau's bday. The staff were very nice tho it took the some time to get to a request. Room and amenities were nice and loved the club lounge. They let us hv a late check out till 3 and didnt keep calling to remind us like some hotels would. The pool meeds some work... More

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See 2 more reviews by TravelsInPairs for Jakarta
Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
31 May 2013

Dear Valued Guest, Thank you for staying and celebrating your special moment at our hotel. We are glad to know that you had a fantastic stay with us and were happy with the hotel’s services, amenities and breakfast selection. We appreciate your thoughts regarding our swimming pool area. We will certainly take it into our consideration for our future improvements,... More

Saint Paul, Minnesota
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 29 May 2013

The service at this JW Marriott is impeccable. The gym is well equipped and the concierge service at the executive lounge is one of the best in Asia. I stayed here for 3 nights in May and truly felt at home. All of my requests were complied with in a timely manner and follow through without error. The rooms are... More

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Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
31 May 2013

Dear Valued Guest, Thank you for sharing positive reviews of your recent stay at JW Marriott Hotel Jakarta. It is always great to hear such an excellent feedback from our guests. We are very pleased that services we provided as well as our associates hospitality were up to your expectations and able to make you feel at home. We would... More

Bangalore, India
1 review
5 of 5 stars Reviewed 27 May 2013

Its one good hotel with commendably good professional and hospitable staff. The elite room is comfortably big with ample consideration put into positioning every item in the room. Though I had a rather long stay in the hotel, but everyday was a good experience. The members of the house-keeping staff were professional, efficient and polite when doing their job. COming... More

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Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
30 May 2013

Dear Valued Guest, Thank you for sharing such thoughtful comments on services at JW Marriott Hotel Jakarta. We are very pleased to know that you had an excellent stay with us, and our associates were able to make you feel like home during your long stay with us. It is also great to hear that you had a chance to... More

Bekasi, Indonesia
1 review
4 of 5 stars Reviewed 26 May 2013

For room facility, so standard as 5 star hotel, room cleanness also so so..... yet EXCELLENT in service; all STAFF are GREAT. Excellent meal with vary choices; Buffet as well as Chinese are great, yet we ordered 'fried rice' at Chinese, it was tasteless and the portion too small :(( We had company event here; the ballroom lay-out, facilities, etc... More

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Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
29 May 2013

Dear Respected Guest, Thank you for sharing your recent experiences at our hotel. We are glad to know that your event run smoothly and happy with services we provided. In regards of your dining experience at our Chinese restaurant, we do apologize that the food was not up to your expectation. I have conveyed your feedback to our Food &... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 24 May 2013

Spent a night in the Deluxe room. Big room size, old fashion but refurbished before with outstanding bathroom. Big bathtub. Excellent service from all staffs from front office, security, housekeeping until F&B staffs. Too many security checkpoints, but no complaints - it's for our safety. Wide spread of breakfast! It's really wide.. I could easily say over 30 hot dishes... More

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Charity_Pradiptarini, Public Relations Manager at JW Marriott Hotel Jakarta, responded to this review
28 May 2013

Dear Respected Guest, Thank you for taking the time and sharing excellent comments on our services. We would also like to thank you for your understanding on the hotel’s security procedures, as it is our priority to keep our guests and associates safe. We are delighted to know that you had a great stay with us and pleased with our... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Executive Lounge(8)
  • Room service(7)
  • Very nice(6)

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Phone Number:
Region: Indonesia > Java > Jakarta > Sawah Besar
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Jakarta
#10 Luxury Hotels in Jakarta
#12 Family Hotels in Jakarta
Price range (per night): S$226 - 422
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
5- Star JW Marriott Hotel Jakarta set in the Golden Business Triangle of Mega Kuningan, near multinational corporations, embassies and shopping. Spacious guest rooms with plush new bedding, an executive level, lounge, meeting rooms. Dining choices of Sailendra Restaurant's popular buffet, open kitchen and live cooking stations. Asuka offers Japanese teppanyaki, robatayaki and sushi. Pearl Chinese Restaurant serves superb Cantonese cuisine. Onsite Alameda Spa, health club and pool invite a deeper sense of well-being. ... more   less 
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Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott

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