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All 241 Jakarta hotels

The Sultan Hotel & Residence Jakarta

4.5 of 5
Jl. Gatot Subroto, Jakarta 10002, Indonesia
Hotel amenities
The Sultan Hotel & Residence Jakarta
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57%
Ranked #71 of 241 hotels in Jakarta
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209 reviews from our community

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Traveller rating
    30
    85
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    28
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Jakarta
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

This hotel compound is strategically located very close to Sudirman CBD, and two of the major shopping malls in Jakarta namely Plaza Senayan and Senayan City. Recommended if you're in a short business trip. Preserving its classic design and ambience, this hotel does have a high-speed wifi internet connection, spacious room, bed and bathroom. However, the service is not as... More

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Kristiansand, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 June 2013 NEW

I have stayed here many times the last 10 years. It is a good location,convenient to convention center,shopping malls and restaurants. The club floor and staff are outstanding.the rooms are old but well maintained, the gym is good and the many restaurants in the hotel and room service is excellent.

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Kuala Lumpur, Malaysia
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 9 June 2013

Stayed for 3 nights in Hotel Sultan and was disappointed with the service. I was booked in Executive so there was dedicated check-in at top floor but I been informed when my turn came for check-in at gr floor. Hotel is very big but lack of proper sign board will make the things difficult to locate. Found local touch i.e.... More

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Wollongong, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 May 2013

I have stayed here many times. It is a good location,convenient to convention center,shopping malls and restaurants. The club floor and staff are outstanding.the rooms are old but well maintained.the many restaurants in the hotel and room service menus is excellent. Limited access by blue bird taxis is frustrating.

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SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
4 June 2013

Dear Rod, Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. The feedback you have given assist us to continually monitor and... More

Hong Kong
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 May 2013

This is the coolest hotel I've ever stayed at. What more can you ask for? 5 or so restaurants/bars (Western, Indonesian, Coffee Shop, Jazz Bar, Airman Bar, etc....). Top notch Live music in 5 or so different places in the hotel every night, including a gamelan orchestra!! (The music in the Airman Bar and the Jazz bar were honestly outstanding.)... More

Was this review helpful? Yes 1
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
4 June 2013

Dear Thewanderer Thank you very much for taking the time to share your comment during your recent stay with us. We are very glad that you enjoyed your stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests.... More

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 21 May 2013

I thought this hotel was ok, just an old prestige hotel a little past its prime. But everything was clean, it worked and staff were pretty good. It is great if you are going to the Jakarta Convention Centre as it is connected by a tunnel, which even comes with moving walkways. Check out the photos of notables who have... More

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SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
23 May 2013

Dear David S, Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. The feedback you have given assist us to continually monitor... More

Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013

Stayed in The Sultan again between 15 April 2013 and 5 May 2013, at executive floor which has the best staff in the world. From the very first moment after arrival until the last minute before check out the staff at the executive floor take care of you like you are family. The staff in the entire hotel are friendly... More

Was this review helpful? Yes 1
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
23 May 2013

Dear Joost, Thank You for your time to write your experience stay at The Sultan Hotel & Residence Jakarta. We value your comment. It is our commitment for us to maintain our service. We look forward to welcome you back at The Sultan Hotel & Residence Jakarta. Sincerely yours, I Nyoman Sarya General Manager More

Jakarta, Indonesia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 17 May 2013

I attended a trade show in the convention centre next door, as I do every year. I haven't stayed here for years as the rooms are ancient, the cigarette burns pervasive, the electricals dangerous and the plumbing unreliable. But every year one of my clients throws a party in a penthouse suite, so I get to see the rooms. This... More

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See 5 more reviews by opacjkt for Jakarta
SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
23 May 2013

Dear OpacJkt, Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. The feedback you have given assist us to continually monitor and... More

Bukit Mertajam, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 May 2013

This is a good hotel if you have business going on in the central. Not a good place for tourist as all the tourist places are far away! Room are as old as the city...... Wifi is acceptable due to the weak signal strenght..... Food a no no.....

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SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
20 May 2013

Dear Steve Occ Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. The feedback you have given assist us to continually monitor... More

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2013

Good location, but needs a full over haul. I asked for a non smoking room, I did not get it. Electrical connections are open on the night table, very dangerous. Old wood furniture in the room, it would be very nice and looking classy if someone would take the time and money to restore it. Bathroom is nice, breakfast just... More

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SultanJakarta10002, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review
23 May 2013

Dear Ivan Bangkok, Thank you very much for taking the time to share your comment during your recent stay with us. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests. The feedback you have given assist us to continually monitor... More

 
 
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Additional Information about The Sultan Hotel & Residence Jakarta

Also Known As:
Jakarta Sultan Hotel
Sultan Hotel Jakarta
Address: Jl. Gatot Subroto, Jakarta 10002, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Luxury Hotels in Jakarta
Price range (per night): S$175 - 218
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The largest hotel in Indonesia, and one of the largest in South East Asia, the 3 towers of The Sultan Hotel Jakarta rise distinctively over a vast garden, the most expansive in Jakarta (32 acres). The grounds house 694 rooms, 9 banquet rooms, and a ballroom, complemented with floodlit tennis courts, a basketball court, a 500-meters jogging track, 2 swimming pools, a fitness center, and a shopping arcade. ... more   less 
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