We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 205 Jakarta hotels »

Crowne Plaza Hotel Jakarta

4.5 of 5
Jalan Gatot Subroto Kav 2-3, Jakarta 12930, Indonesia
Hotel amenities
Special offer
Save on Hotel Packages!
Crowne Plaza Hotel Jakarta
Ranked #33 of 205 hotels in Jakarta
3.5 of 5 stars 183 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

183 reviews from our community

What travellers say about this hotel
  • Shopping mall(5)
  • Very good(4)
  • Club lounge(3)
  • Very friendly(3)
Traveller rating
    36
    80
    50
    11
    6
Only show reviews for Family (11) | Couples (6) | Business (66)
Date Rating
San Jose, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 May 2012

Stayed with friends here for 3 nights. Clean and Spacious room with really nice staf. Location is right there in the middle of everything, I mean it's easy to get to anywhere n Jakarta. Breakfast was good with again, really nice staf. Had a little problem with shower head that just couldn't hold up, you either hold it or just... More

Was this review helpful? Yes
Management of Crowne Plaza Jakarta, Director of Sales at Crowne Plaza Hotel Jakarta, responded to this review
21 May 2012

Dear Ootgoody, Thank you for the time to convey your positive feedback . We are pleased that you had a pleasant experience during your stay and take your comment about our staff service as a compliment. We will reiterate room checking procedure to our Housekeeping Department to ensure that facilities and service in guest rooms are in their prime condition... More

Jakarta, Indonesia
Senior Contributor
35 reviews 35 reviews
Reviews in 20 cities Reviews in 20 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

I'm planning to use my Reward Night on Crowne Plaza Jakarta and I intend to upgrade the room to their club suite by paying the upgrade cost. I phoned to the hotel and it seems that it would be the first time for them that there's a customer who would upgrade their reward night so they seemed confuse in answering... More

Was this review helpful? Yes
See 3 more reviews by virtualaris for Jakarta
Management of Crowne Plaza Jakarta, Director of Sales at Crowne Plaza Hotel Jakarta, responded to this review
21 May 2012

Dear Virtualaris Thank you for your valuable comment in regards to upgrading reward night redemption procedure and sincerely apologize for the inconvenience caused. In fact, room upgrade procedure is in place, however, our Front Office staffs fail to implement the procedure correctly. Rest assured that the matter has been addressed and reiterated by our Priority Club Rewards (PCR) Champion to... More

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 May 2012

The friendliness and attentiveness of the staff of this hotel cannot be emphasized enough! Everyone is kind, smiling and ready to help. Unfortunately, this cannot do much for the rooms. We cut a weeklong stay to two nights due to the depressing condition of our two rooms. We asked to be relocated to another room, only to find it in... More

Was this review helpful? Yes
Management of Crowne Plaza Jakarta, Director of Sales at Crowne Plaza Hotel Jakarta, responded to this review
7 May 2012

WorldJNM, Thank you for your feedback and sincerely apologize for the inconveniences caused during your stay. We will take your comment on our staff service to guests as a compliment and will keep up with our service standard at all times. Refer to your feedback on our tired room condition, we are pleased to inform you that room refurbishment including... More

Travellers are raving about these Jakarta hotels

Grand Hyatt Jakarta
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d307132?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hotel Mulia Senayan
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d307130?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
HARRIS Suites FX Sudirman
4 of 5 stars
Show Prices ABS:HotelCheckRates-d2051622?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d299578?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Pullman Jakarta Central Park
4 of 5 stars
Show Prices ABS:HotelCheckRates-d2285994?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Alto, New Mexico
Senior Contributor
42 reviews 42 reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 May 2012

It has certainly been a while since I've seen you-10 years you say? Wow the time has gone by fast-but sorry, I have to say the years have not been so kind to you. You are still a class act, from the grand entrance, to the classy elevators, but as a friend I have to say you are looking a... More

Was this review helpful? Yes
Management of Crowne Plaza Jakarta, Director of Sales at Crowne Plaza Hotel Jakarta, responded to this review
7 May 2012

MakinanDan, Thank you for returning to Crowne Plaza Jakarta after such a long time and also the time to convey your positive feedback on our hotel appearance. Your feedback will certainly motivate us to speed up our room refurbishment plan which will take place within this year. We sincerely hope you will see a fresh transformation of our rooms on... More

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 May 2012

Stayed here for two weeks in mid-december on business. The hotel was pretty much as expected for a Crowne Plaza, and probably above average for the area from what I was told by a colleague who had to switch hotels. Though the room was a little dated, everything was clean and orderly, and staff was overall friendly and helpful. The... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 April 2012

Decent hotel, some floors are really old, and some look recently refurbished. Lack of an LCD TV was a little of a turn off The bathroom really looks like it was from 1999. More

Was this review helpful? Yes
See 2 more reviews by gdavid87 for Jakarta
singapore
Senior Contributor
37 reviews 37 reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 28 March 2012

Stayed at Crowne Plaza recently as the conference was held in the hotel. Check-in and check-out was speedy and friendly. I would recommend booking the Silverbird airport limo through the hotel for a hassle-free airport transfer experience. The cost is about the same as booking the Silverbird limo service at the airport counter. We paid about Rp 230,000 one-way. The... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Jakarta, responded to this review
28 April 2012

Dear wendywelding, Thank you for your detailed review of our hotel. I certainly apologize for the inconveniences you experienced I was disappointed to read that you had a poor service experience when you stayed at our hotel. I am pleased that our staff was able to off set this displeasure with great service. I was glad to hear you were... More

Denver, colorado, USA
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 19 March 2012

this was my first trip toJakarta, and I was spending one night and then leaving about midnight the next night. I wanted to take a tour of jakarta, and asked for advise from the conceirge before arriving. They sent me a list of tours and helped me arrrange one. I asked for a late check out, and they were very... More

Was this review helpful? Yes
Management of Crowne Plaza Jakarta, Director of Sales at Crowne Plaza Hotel Jakarta, responded to this review
21 March 2012

Dear Sir, Thank you for your positive feedback, we are pleased that you enjoyed your first visit to Jakarta and had chosen to stay at Crowne Plaza Jakarta. It is our intention to ensure that your short stay was as pleasant as possible. Again, thank you and we look forward to welcoming you back to Crowne Plaza Jakarta. Best regards,... More

Bamako
Top Contributor
50 reviews 50 reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 17 March 2012
1
person found this review helpful

I stayed at this hotel for five nights, and left with a good opinion. I think this hotel can justify the five stars across the board. The room was good and spacious, bed comfortable, no noise or disturbance. The lobby of the hotel is impressive, and in general you feel that you are in a real hotel. Food quality was... More

Was this review helpful? Yes
Management of Crowne Plaza Jakarta, Director of Sales at Crowne Plaza Hotel Jakarta, responded to this review
20 March 2012

Dear Jeliya, Firstly, thank you for your positive feedback, we are pleased that you enjoyed your last stay at Crowne Plaza Jakarta. Your feedback will certainly motivate us to improve and provide better services for our guests. Rest assure that we keep improving on our food variety and quality. In regards to internet service, we are currently upgrading our internet... More

Jakarta, Indonesia
Top Contributor
51 reviews 51 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 11 March 2012

this hotel so awesome..... facility and people so welcome and friendly. the bar in the lobby also provide a perfect stuff for you, then that means you dont have to go anywhere. and breakfast quality is awesome... price also not to expensive compare with other. enjoy ur stay, and only 5 minutes walk to Semanggi Plaza More

Was this review helpful? Yes
See 15 more reviews by VictorDragono for Jakarta
Management of Crowne Plaza Jakarta, Director of Sales at Crowne Plaza Hotel Jakarta, responded to this review
13 March 2012

Dear Mr. Dragono, Thank you for your positive review. Guest satisfaction is our commitment, we are pleased that you have a pleasant experience while staying at the Crowne Plaza Jakarta. Again, thank you for your feedback and look forward welcoming you back at the Crowne Plaza Jakarta. Best Regards, On behalf of Management Crowne Plaza Jakarta More

Travellers who viewed Crowne Plaza Hotel Jakarta also viewed

Le Meridien Jakarta
4 of 5 stars 218 Reviews
Jakarta, Java
Show Prices ABS:HotelCheckRates-d301933?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Mandarin Oriental, Jakarta
4.5 of 5 stars 168 Reviews
Jakarta, Java
Show Prices ABS:HotelCheckRates-d301415?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
InterContinental Jakarta MidPlaza
4 of 5 stars 172 Reviews
Jakarta, Java
Show Prices ABS:HotelCheckRates-d299129?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 205 hotels in Jakarta, ranked by popularity »

Been to Crowne Plaza Hotel Jakarta? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Crowne Plaza Hotel Jakarta

  • Crowne Plaza Jakarta
  • Jakarta Crowne Plaza
Address: Jalan Gatot Subroto Kav 2-3, Jakarta 12930, Indonesia
Price range (per night):* S$120 - 190

Owners: What's your side of the story?

If you own or manage Crowne Plaza Hotel Jakarta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Crowne Plaza Hotel Jakarta
Show the lowest price for this hotel (from our partners)
Show Prices