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Amara Sanctuary Resort Sentosa

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Traveller (1289)
Room & Suite (474)
Dining (77)

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About

#2 of 3 resorts in Sentosa Island
Location
Cleanliness
Service
Value
Amara Sanctuary Resort Sentosa is a 140-room boutique resort in Singapore nested within 3.8 hectares of secluded tropical gardens on the hillside of Sentosa’s popular Palawan Beach.A ten minute drive from the Central Business District on mainland Singapore, it is easily accessible for both business and leisure travellers.Winner of Singapore Tatler The Best of Singapore Awards 2010 to 2013 - Best Resort.Winner of Singapore Service Class Award 2012.Winner of AsiaOne People's Choice Awards 2009 - Best Resort.Winner of URA Architectural Heritage Awards 2007 - Category A.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Free shuttle or taxi services
Business Centre with Internet Access
Parking
Wifi
Hot bath
Infinity pool
Rooftop pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
24-hour security
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Bath / shower
VIP room facilities
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Park View
Languages Spoken
English, Chinese

Location

1 Larkhill Road, Sentosa Island 099394 Singapore
Amara Sanctuary Resort Sentosa
1,031Review24Q+A100Room tips
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GrandTour518696 wrote a review 11 Mar
3 contributions
So I last visited Amara Sanctuary many years back to celebrate my birthday but it was way Pre-COVID where I recalled they gave me an outstanding check-in service and process, even complimentary room upgrade to a villa. On 9 Mar, I checked in again with my family to celebrate my birthday hoping that I am able to enjoy the same level of hospitality and warmth. Alas, it turned out to be a sorely bad decision for Amara's hospitality has diminished greatly, and was a disappointing experience that totally spoiled by birthday and left me lamenting if I should have stuck to a tried-and-tested neighbouring property which is Oasia - the Wellness Hotel! 1) Drove to check in on 9 Mar, dropped of my wife and 11 years old daughter with a luggage bag. Totally no porter, no service staff at all come up and offer the usual assistance with the bag. As the check in counter area has a full glass facade, I saw several staff inside but none came out to offer any form of assistance. I had to get off the car, help my wife with the luggage, and my own carry-on bag, and pushed all the stuff into the check in area ourselves. Even AFTER my wife and daughter entered INTO the service area, not even a SINGLE staff came up to offer any help with the luggage. At that point in time, the counter area is not very busy that I noticed. A stark contrast to my usual Oasia resort (Celebrate that in 2023 for both my wife and my own birthday) whereby they have a staff who warmly welcome us at the drive in porch and assisted with check in process. 2) The Check-In process was mechanical and devoid of any cheerful and positive energy. Despite my comments that I was going to celebrate my 48th birthday at their resort, all the staff seemed to have glossed over my comment conveniently. Not even a simple 'Happy Birthday!', no birthday favours as what I was expecting from being spoiled by other hotels and resorts (Again I must compared with Oasia). Nope. Just the usual 'Hi, you want to check in? Do you have the confirmation email? Can i have your credit card.' Wow, and here I am hoping to relive that wonderful Amara hospitality that I enjoyed so many years back. Perhaps, COVID-19 has blunted all of Amara's staff sense of hospitality and warmth? 3) After settling down and already very disappointed, we proceeded back to the check in area to catch a complimentary shuttle to Vivocity for an afternoon out. So there was a schedule of timings and I was thinking "Sure. What could possibly go wrong right?". Wrong! About 10 mins before the scheduled pick up timing, i saw a shuttle bus came outside the drive way and drove off. I asked the service staff whether if that's the same shuttle service. They assured me that the bus was just dropping off Amara staff, that it will come back later at the pick-up timing as i was too early, and they advised me to go to the opposite side of the main building to wait. I promptly did as advised. 10 minutes later, that same bus came but the driver didn't even open the door. I gestured for him to open for the 3 of us. Instead, he reversed the bus, made a u-turn and left the property! My wife, my daughter and I were both shocked and bemused! Was it because there's only the 3 of us and hence, he didn't wanna pick us up? I queried the same reception staff and 1 Malay guy with the word 'Security' on his shirt. The service staff don't appear very empathetic to my situation and simply said something like 'Oh is it? You can stay here wait for the next bus'. Wow! Are you serious? And when I registered my disapproval, the security guy seemed to made a quick call which I presume to the bus driver and after a very quick word, he said the bus is unable to U-turn back and we just have to wait for the next timing (15-20minutes later i can't recall). is this the type of hospitality and service befitting a resort like Amara Sanctuary? My daughter's chartered school bus company can do better than this! We didn't want to waste our vacation time waiting around for shuttle buses, so the end we made our own way to Vivocity under a sweltering hot afternoon sun. 4) I booked the room with the balcony, and I had clearly indicated in my booking that I will be staying with my wife and daughter. A party of 3. AGAIN i must compared with Oasia resort where they will prepare 3 sets of everything for us such as toiletries, bath robes, towels etc. NOPE. Not for Amara. There's only 2 sets of everything. So, we have to 'share' amongst ourselves 2 sets of toiletries, towels, even pillows. My experience at this point was so affected that we didn't bother to request them to send an additional set and we simply wanted to 'fast forward' this very disappointing stay to the end. The hotel assistant front-desk manager met me when i was checking out, to find out more from me about my disappointing stay. I appreciated that. However, it was already too late and i think it was a missed opportunity for both me and Amara Sanctuary. A missed opportunity for me to celebrate a significant life's milestone at a resort which I wanted to give a second chance to relive my previous stay experience, and for Amara to provide me and my family a unique, pleasant experience that I enjoyed so many year's back. Alas, it turned out to be a bad decision and I should have just gone for my usual tried-and-test goto resort Oasia Sentosa which is just next to Amara and way more convenient and accessible, who are able to provide me with the usual welcome befitting of a guest celebrating his/her milestone event like anniversaries, birthdays etc.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Yes, here's a very good important tip - Don't bother! Other hotels resorts with better location,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Explore01102240802 wrote a review 5 Mar
1 contribution
The stay was a perfect blend of luxury and serenity. We had the best time. The location, the hospitality, the room and the staff, everything was too good. They were always ready for assistance and especially aina at the front desk was the kindest. Can’t wait to back soon.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Seaside28631976095 wrote a review 4 Mar
1 contribution
We're a family of 6 and we booked two adjacent rooms. It was really spacious. The pillows, bed and linens are top quality. When we requested for room service, they quickly sent Moe and Jennifer and assisted us with all of our concerns. Overall, we had a lovely stay. We'll definitely be back! Hopefully the renovations are completed by then.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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akanksha g wrote a review Feb 2024
2 contributions
It is a nice beautiful property with clean rooms, but the reception staff can be more courteous, the breakfast buffet can have more options and the resort lacks the feelimg of being a five star, so may be they can work on those areas a little more Overall a pleasant stay and location!
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RC Lee, Other at Amara Sanctuary Resort Sentosa
Responded 4 Feb 2024
Dear Akanksha, Thank you for sharing your thoughts with us. We are pleased to hear that you found our property beautiful with clean rooms. We appreciate your feedback regarding our Front Office team and the breakfast buffet options; rest assured, we will address these areas to enhance the guest experience. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Warm regards, Marketing Communications Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trail66590326580 wrote a review Jan 2024
1 contribution
We booked 2 rooms and it’s clean. The place is peaceful and serene. It’s just that there’s a lot of renovation ongoing so we need to go to another building for breakfast. MJ who is serving breakfast was extremely helpful and gave us some tips in going around Sentosa and the city. Nice seeing a “kabayan” in Amara. Always full of smile. The staff at the frontdesk is also accommodating. The universal studio is just 300 meters away, you can actually going there if you want to take a stroll but you can also take a bus or the train. We’re not able to enjoy the pool since it closes at 8pm, maybe next time.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Bring a pin for your phone to replace your sim to a local one though it’s available at the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RC Lee, Other at Amara Sanctuary Resort Sentosa
Responded 24 Jan 2024
Dear Trail66590326580, Thank you for sharing your feedback with us. We are extremely delighted to know that you had a pleasant stay here amidst nature and your wonderful encounter with our friendly associate MJ. We are committed to providing an amazing experience for our guests, and we look forward to the pleasure of welcoming you back for another wonderful experience. Warm regards, Marketing Communications Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trippingaround2016 wrote a review Jan 2024
Brisbane, Australia315 contributions89 helpful votes
We (2 adults +4 kids ) have stayed 3 times before. This time the hotel is under renovation which is needed however the service and facilities are still very good. The breakfast was very good quality with variety with a very nice high end atmosphere. Particularly Jason was very friendly, knew our names and was interesting to have a chat with. Also MJ was very helpful with a welcoming smile and provided great service. The rest of the staff were very good too. Their regular complementary shuttle hotel bus to Vivo city was hugely advantageous and ran very early to late. Accommodation was still very nice, clean and serviced well. I can’t wait until the renovation is finished ( June 2024) as we will be back. The grounds/gardens one of their best features ( like Bali) and peacocks still wander around with lots of birds singing in the morning.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Theme parks walking distance Food trucks at good near the theme parks Free monorail off...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RC Lee, Other at Amara Sanctuary Resort Sentosa
Responded 24 Jan 2024
Dear Raymond, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed a wonderful and relaxing stay here at Amara Sanctuary Resort Sentosa and that you loved your time in our well-appointed room. We are also pleased to learn of the wonderful encounter you had with Jason and MJ. We are committed to consistently providing exceptional experiences, and your feedback serves as a testament to our efforts. My team and I look forward to the pleasure of welcoming you back for another rejuvenating stay in the future. Warm regards, Marketing Communications Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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375mark wrote a review Jan 2024
Singapore, Singapore18 contributions2 helpful votes
Lovely stay and friendly staff - especially Mohammad. Clean and lovely pool and a relaxing stay in the heart of Sentosa. Will definitely stay here again because of the way they treated my very pregnant wife which was lovely and made it all very worthwhile.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RC Lee, Other at Amara Sanctuary Resort Sentosa
Responded 14 Jan 2024
Dear 375mark, Thank you for sharing your feedback about your lovely stay at Amara Sanctuary Resort Sentosa. We are delighted to learn of your wonderful encounter with Mohammad and that you had a pleasant experience here at Amara Sanctuary Resort Sentosa. We are committed to consistently providing exceptional experiences, and your feedback serves as a testament to our efforts. We look forward to the pleasure of hosting you and your wife again in the future. Warm regards, Marketing Communications Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sreekumar S wrote a review Jan 2024
2 contributions
It was a pleasant stay overall, pillow and bed much comfortable, spacious bathrooms but lack of hot water was the only issue we faced. Food mm not bad.. and peacocks gazing around gives a positive vibe..
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RC Lee, Other at Amara Sanctuary Resort Sentosa
Responded 4 Jan 2024
Dear 568sreekumars, Thank you for taking the time to share your feedback on your recent stay. We are delighted to hear that your overall experience was a pleasant one, and that you found the comfort of our pillows and beds to your liking. However, we regret any inconvenience caused by the lack of hot water. Please accept our apologies for this, and rest assured, we will look into addressing this issue promptly to enhance our guests' experience. We appreciate your comments and hope to have the pleasure of welcoming you back for an even more enjoyable stay. Warm regards, Marketing Communications Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigate61911417062 wrote a review Dec 2023
1 contribution
The service had dropped since our last stay, with very poor staff coordination and cleanliness of the place. The acoustics of the room is quite bad that we did not have good sleep on a stay that we were supposed to enjoy. At the day breakfast, the staffs are distracted by what they knock off for the day, discussion in front of the guest, instead of clearing the plates and attending to customers. Very disappointed overall, that we do not feel the worth of paying at that price.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RC Lee, Other at Amara Sanctuary Resort Sentosa
Responded 3 Jan 2024
Dear Navigate61911417062, Thank you for sharing your feedback with us. We sincerely apologise for any lapses in making you feel comfortable during your dining experience. Guest experience is our priority. We take your comments seriously and will address this matter to ensure a more pleasant experience for our guests. We hope to be able to welcome you back again so that we could present you with a far better experience on your next stay. Warm regards, Marketing Communications Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sweetpearl88 wrote a review Dec 2023
Singapore47 contributions30 helpful votes
+1
Was here with friends for dinner. Love the great spread of seafood including oysters and lobsters. The slow cooked beef was perfectly cooked and delicious! Excellent service by waitress Jennifer, serving with great positive energy and a smile and very helpful indeed. You rock our night! Thanks to the team at Shutters for making this a beautiful night.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from RC Lee, Other at Amara Sanctuary Resort Sentosa
Responded 2 Jan 2024
Dear Sweetpearl88, Thank you for sharing your thoughts about your recent stay. We are extremely delighted to know that you had a pleasant dining experience here with your friends and your wonderful encounter with Jennifer. We are committed to consistently providing exceptional experiences, and your feedback serves as a testament to our efforts. We look forward to the pleasure of welcoming you back for another wonderful experience. Warm regards, Marketing Communications Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$272 - S$388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
amara sanctuary resort sentosa hotel sentosa island, amara sanctuary sentosa island, amara sanctuary hotel sentosa island
LOCATION
SingaporeSentosa IslandSentosa Island
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AMARA SANCTUARY RESORT SENTOSA (S̶$̶4̶9̶7̶) S$228: UPDATED 2024 Reviews and Photos

Frequently Asked Questions about Amara Sanctuary Resort Sentosa
Which popular attractions are close to Amara Sanctuary Resort Sentosa?
Nearby attractions include Universal Studios Singapore (0.3 km), Floating Bridge at Siloso Beach (0.4 km), and HydroDash (0.4 km).
What are some of the property amenities at Amara Sanctuary Resort Sentosa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Amara Sanctuary Resort Sentosa?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Amara Sanctuary Resort Sentosa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Amara Sanctuary Resort Sentosa?
Yes, free parking is available to guests.
What are some restaurants close to Amara Sanctuary Resort Sentosa?
Conveniently located restaurants include Chifa!, Soi Social, and Cassia Restaurant.
Are there opportunities to exercise at Amara Sanctuary Resort Sentosa?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Amara Sanctuary Resort Sentosa located near the city centre?
Yes, it is 0.5 km away from the centre of Sentosa Island.
Are any cleaning services offered at Amara Sanctuary Resort Sentosa?
Yes, dry cleaning and laundry service are offered to guests.
Does Amara Sanctuary Resort Sentosa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Amara Sanctuary Resort Sentosa?
The staff speaks multiple languages, including English and Chinese.