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Pan Pacific Serviced Suites Orchard Singapore

96 Somerset Road, Singapore 238163, Singapore
Hotel amenities
Pan Pacific Serviced Suites Orchard Singapore
Ranked #30 of 265 hotels in Singapore
4.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    13
    10
    2
    0
    1
Date Rating
London
Contributor
17 reviews 17 reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

I've recently relocated to Singapore from London for the long term with my partner and stayed at Pan Pacific for 4 weeks in all. Everything about the place I thought was excellent, especially for someone who doesn't know Singapore at all! My partner had to start work straight away and we were conveniently next to a MRT station and taxi... More

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AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
21 May 2012

Dear Pieboy4, Very well descibed information of our serviced suites. Thank you for your time and effort to pen this review. We appreciate your describing your lifestyle while staying in our suites. It gives others an idea of what they can look forward to. We look forward to seeing you again. Kind regards Andrew Yee More

Marlow
Senior Contributor
36 reviews 36 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 23 April 2012
3
people found this review helpful

The PPSA are perfectly located off Orchard Rd and attached to 313 Somerset shopping centre. It's an easy location to get to most places in Spore as its right next door to Somerset MRT. The quality of accommodation is very high, the service is faultless and the suites are serviced daily (except Sundays). The suites do cost more than others,... More

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See 10 more reviews by tanagogo1 for Singapore
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
25 April 2012

Dear Tanagogo1 Thank you for your feedback. You had described accurately our location, product and what most feedback in this and other platform had been talking of. We appreciate your positive feedback and look forward to your staying with us again. Kind regards Andrew Yee More

World-wide Traveller
Top Contributor
87 reviews 87 reviews
Reviews in 60 cities Reviews in 60 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 11 March 2012
2
people found this review helpful

Likes: - new building, design rooms, pleasant lobby and atmosphere, half open-air setting. - good soundproofing. - small kitchen, but perfectly designed and well equipped. - service with a smile and efficient: if something is broken, they will repair it immediately. - for staying 3 weeks and half, they kindly moved me after 10 days to a larger room. Thank... More

Was this review helpful? Yes
See 2 more reviews by JeanLouisV for Singapore
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
19 March 2012

Dear JeanLouisV Thank you for the very well described features of our serviced suites and its facilities and services. A lot of planning considerations goes into making Pan Pacific Serviced Suites - from its interior design, its double glazed windows, its iconic facade, location and even linkways. You have accurately highlighted all these beautifully. Once again, a big thank you... More

Singapore
1 review
5 of 5 stars Reviewed 7 March 2012

I stayed here for one week with my brothers. The service was EXCELLENT!! They were very consistent with their service, no matter who is attending to you from their Front Office to the people at the Pacific Lounge. We have might request a lot of things during our stay but you would not see or feel that we were disturbing... More

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AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
8 March 2012

Dear Simplyp Thank you for your superb review of our serviced suites, especially our Front Office and Pacific Lounge associates. We will certainly pass on your compliments to our associates for the recognition they truly deserve. Our associates are our best assets and we are truly grateful they also enjoy extending their hospitality to our residents. Andrew Yee Resident Manager More

London
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 November 2011 via mobile

It is my first time staying at the Pan Pacific Serviced Suites Singapore and the friendliness and helpfulness of the staff is the first thing I noticed. The overall fittings and amenities are first class with a pool, a full size gym which includes the normal machines plus free weights which is unusual, a hot spa + steam room. I... More

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AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
4 December 2011

Dear Chris3669 We thank you for your review. Two of the most talked about features of our serviced suites are its team of helpful and friendly associates and the location of Pan Pacific Serviced Suites, as you had correctly put it. City-living at its best! Like many of our residents here, we look forward to welcoming here again. Kind regards... More

Quezon City
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 September 2011

Service is impeccable. Staff are courteous and helpful. Amenities are always replenished. One of the best views of the Singapore skyline from the 11th floor Sky Garden. Breakfast at the 2nd floor Lounge is ok but needs more variety; staff service is excellent (thanks to Hilda & Millicent). Will definitely go back next time I'm in Singapore!

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AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
21 September 2011

Dear bts 1027 Thank you for sharing your experience, and for choosing us as your residence during your stay in Singapore. I trust you had a pleasant trip back home. I appreciate your recognition of Hilda and Millicent. It is always a pleasure to receive comments, and I will ensure that they get special recognition in light of your compliments.... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 September 2011

I have been staying at Pan Pacific Serviced Suites since July (on business and still here). Everything about the place is exceptional, especially the staff who are so friendly. Nothing is too much trouble for any of them. I am staying in one of the smaller suites but it still has every home comfort. It is exceptionally clean. It has... More

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AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
21 September 2011

Dear 24kaz77 Thank you for your wonderful heading 'Definitely Recommended'. We appreciate your good attention to details that truly highight what is provided in the apartment and the convenience and central location of our serviced suites. A great thanks once again for your valuable feedback. We look forward to seeing you once again in our serviced suites. Kindest regards Andrew... More

Sydney
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 12 September 2011

My husband and I have been visiting this establishment for over a year now and I finally I have found the time to write a review. The location is wonderful, the rooms are very nice and the stand out for us is that the staff are so very friendly and helpful to the point were we very comfortable - almost... More

Was this review helpful? Yes
See 3 more reviews by Judds09 for Singapore
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
21 September 2011

Dear Judds09 We feel honoured and humbled by your considering us your second home. Yes, it is the staff that makes the difference and we are delighted indeed that our staff here live up to your expectations. We appreciate your feedback and look forward to you coming back home again. Andrew Yee Resident Manager More

Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed 27 August 2011

I stayed at Pan Pacific for a few weeks on a work trip. The service was amazing, the apartment was fantastic, and the location was great. All the staff went above and beyond what I would have expected. A big thank you to all of them. Will use again when returning to Singapore.

Was this review helpful? Yes
AndrewYee, Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review
21 September 2011

Dear AngharadM A big Thank You for your compliments of our service, apartment, location and most importantly staff. We had passed on your well wishes to our staff and it really made their day. We look forward to your staying with us once again. Kindest regards Andrew Yee Resident Manager More

saigon
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 August 2011

My 3-nights stay at the serviced suite for my mother's medical check-up in SGH could not have been more perfect thanks to the help of the hotel. I booked for a two-bedroom executive suite but when I reached my room on the 16th floor to find out that I was upgraded to a penthouse, my impression was that the reception... More

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Additional Information about Pan Pacific Serviced Suites Orchard Singapore

96 Somerset Road, Singapore 238163, Singapore
Price range (per night):* S$391 - 456

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