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All 265 Singapore hotels »

Orchard Hotel Singapore

4.0 of 5
442 Orchard Road, Singapore 238879, Singapore
Hotel amenities
Orchard Hotel Singapore
Ranked #62 of 265 hotels in Singapore
4.0 of 5 stars 529 Reviews
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529 reviews from our community

What travellers say about this hotel
  • Very good(12)
  • Buffet breakfast(9)
  • Business trip(9)
  • Great location(6)
  • Deluxe room(5)
  • Internet access(5)
  • Signature Club(4)
  • Front Office(3)
Traveller rating
    119
    228
    129
    33
    20
Only show reviews for Family (77) | Couples (121) | Business (190)
Date Rating
Brisbane, Australia
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 29 May 2012 NEW

A pleasant room and bathroom, modern furniture and colour scheme, Good business stopover. Courteous staff, restaurants are fine although not outstanding. Location at the top of Orchard Rd is quite convenient as the street crowds and noise are less than down in the main shopping area. The excellent Maharaja tailors are in the shopping arcade together with a wonderful hair... More

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See 5 more reviews by Warwickite for Singapore
Luzon, Philippines
1 review
5 of 5 stars Reviewed 28 May 2012 NEW

It was better sweet the second time back to Singapore. It did not take us long to decide where to stay. With its location to shopping and restaurants it was ideal for us to spend our 4 days vacation in Orchard Hotel Singapore.

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tehran
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 25 May 2012 NEW

Our room was a deluxe in the Claymore wing, 12th floor, for a one-week stay: The pluses: The check-in adn check-out was efficient. Our room was renovated, quite, decent size, not a particular view. The pool/gym area is nice, clean with towels/ showers/lockers. The breakfast was ample. The concierges were so helpful (Fariq) The Internet in Business center is free... More

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Jakarta
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 May 2012 NEW
1
person found this review helpful

Honestly, after I'd read some of the review I have no high expectation from this hotel. But what I experience was better. Yes. the hotel building is quite old but the design is not that bad. Location is near MRT Subway, Orchard station and surrounded by malls and cafes and you only need to cross the street to get to... More

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OrchardHotelSing OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
26 May 2012

Dear icha_aq To begin with, we would like to thank you for your comments regarding your recent stay with us. We are delighted to hear that you have enjoyed the exclusivity and the ambience of the Executive Club lounge and that it has assisted you to rejuvenate from your daily activities. We have passed your comments to our staff as... More

Melbourne, Australia
Top Contributor
53 reviews 53 reviews
Reviews in 33 cities Reviews in 33 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 24 May 2012
1
person found this review helpful

We stayed at the Orchard Hotel whilst we were transiting through Singapore. At check in we were greeted by a friendly and competent staff member who kindly upgraded us. She also made sure all our devices had wifi coupons, something other hotels usually wait for the guest to request. Our room was very small, however the bathroom and in particular... More

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See 2 more reviews by BookingNextTrip for Singapore
OrchardHotelSing OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
26 May 2012

Dear BookingNextTrip Thank you for your comments We are gratified to hear that you had a pleasurable stay with us and our staff had played an essential role in delivering a service that has met and exceeded your expectations. We look forward for your return visit and we will continue to create indelible memories that are meaningful and rewarding to... More

Boston
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

Stayed two days for Business meetings. Used their conference facilities. Overall good hotel, excellent service, good location good value. Conference facilities good but they charge an unreasonable rental fee for projector - we bought one, it was cheaper.... BF is decent but not more. Very little variety and not great quality if you are looking for a western style BF... More

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OrchardHotelSing OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
21 May 2012

Dear JARBoston Thank you for your review. As our valued guest, it is important for us to continuously strive to ensure that our service delivery meets and exceeds your expectations. As such we look forward for your return and to demonstrate to you the changes that your valuable feedback has helped us implement.  Best Regards Zirah Barrell Guest Services Manager More

Luzon, Philippines
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 18 May 2012
3
people found this review helpful

i don't know if we were put in an unrenovated room, but the actual room is far from the pictures advertised. it's old and feels like you are shoved back to the old chinese era - red walls and heavy furniture. carpet looks itchy. buffet is so so.

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See 10 more reviews by K Y for Singapore
OrchardHotelSing OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
19 May 2012

Dear K Y We regret to hear that your stay with us did not meet your level of expectations and we apologised for the inconvenience that you have experienced. As our valued guest, it is important for us to listen to what is important to you and investigate the concerns that you have highlighted. We hope that we will have... More

China
Top Contributor
51 reviews 51 reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 16 May 2012

This hotel has two wings as far as i know. The Executive wing and the normal one. I have stayed in both and it feels like 2 different hotels. The Executive rooms are nice. Very comfortable rooms that feel like they have recently been renovated. Would stay at these again. The other side.. e.g. the standard room are not so... More

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OrchardHotelSing OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
19 May 2012

Dear TheChina Traveler Thank you for your comments. We are working very hard to meet the expectations of our valued guests and having an open dialogue with you is very important to enable us to constantly review our service and delivery.  We look forward to seeing you again and being of service to you. Best Regards Zirah Barrell Guest Services... More

Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 16 May 2012
2
people found this review helpful

We stayed here only overnight after going on a cruise from Singapore to Malaysia and back. Since we had little time, the location of the hotel along Orchard road is perfect if you're a shopaholic. The shopping malls and brandstores are all within walking distance. The rooms are spacious and the amenities are above average. The only downside is the... More

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OrchardHotelSing OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
19 May 2012

Dear traveldoc298573 We thank you for your comments as they are invaluable to us. It is most important for us to listen to our guest and to look at matters from their perspective as this enables us to not only deliver the service that they expect but to make their stay a rewarding and memorable one. We look forward for... More

Colpetty, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

We've stayed at this hotel twice, and both times we were treated well. Everything was smooth and nice, just as you expect a good hotel to deliver. Checking in is very easy .. the staff seems to be very helpful and they explain everything in advance and allow you to ask questions if you have any.. . The rooms are... More

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OrchardHotelSing OrchardHotelSing, Manager at Orchard Hotel Singapore, responded to this review
16 May 2012

Dear Mahieash We are delighted to hear that you had a captivating and a memorable experience during your recent visit with us and our staff had played an integral part in delivering an exceptional service that had enhanced your stay. It is our goal to continuously delight our guests and to meet and surpassed their service expectations. We look forward... More

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Additional Information about Orchard Hotel Singapore

  • Singapore Orchard Hotel
Address: 442 Orchard Road, Singapore 238879, Singapore
Price range (per night):* S$267 - 478

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