Arrived about 7.30 in the morning and were surprised and pleased that we could check straight into our room, we were even upgraded which was lovely. The staff are very friendly and helpful. The room was good, clean and all we needed, a little bit dated but we were only here on a two day stopover. A good location an... More

Firstly this hotel swipes your credit card and asks for a fifty dollar cash deposit.unheardof! We paid for an upgrade to a renovated room.would hate to see the older rooms.would not recommend this hotel.

This hotel is in a great location, close to city atrractions & bus stops out the front. Our checkin was extremely slow, we had booked two deluxe rooms & on arrival only one was available & we were told we could pay extra for a superior room. We said I don't think so as we had booked deluxe rooms which... More

Arrived here early after a cruise and was still able to check in prior to 10:00 am. Sulaimi greeted us and took our bags. Check in was very smooth and efficient. We were given all the relevant details in our stay and shown to our room which is the efficiency you get in Singapore. The room was good, clean and... More

Perfectly located hotel, within walking distance to most tourist sites in downtown Singapore including several shopping centres and food courts, Singapore Flier, Marina Bay, Raffles, bus and MRT stations, Chinatown and the river precinct. We could see the Singapore Flier from our window. The staff including the concierge and doormen were all so friendly and helpful (and good fun). Our... More

We stayed at this hotel in May 2013 for 3 nights and it was very great. Reception staff and Door people were really lovely and couldn't have been more helpful. The pool on the 5th floor is amazing and laundry facilities are all handy on the 4th if you need to do your own family laundry any time.

Choose this hotel was a mistake. When I entered the hotel I found myself in the eighties - the room looked like museum and what´s more - it was felt like a museum - smell of my grandmother´s wood polish. The bathroom was dingy. The room urgently needs to be refurbished. Neither the breakfast did not improved the first bad... More

Room is small Breakfast is terribly limited Wifi only in lobby Internet in room. No wifi.... Good only for laptop..my router for wifi works in all backward hotels in Thailand, Philippines but not here...in Grand Pacific Asked for late check out but denied.. No free parking for my local friends For this price.. There are much better hotels in Singapore.

we stayed for 4 nights with 2 rooms booked. the receptionist could not give us 2 rooms in a floor but suggested that if we upgrade, she can give us both in one floor. i wonder if that would make a difference. anyway, service on the front desk was swift and courteous. the rooms were very clean and not small... More