WARNING: there are two hotels in Puerto Varas called Colonos del sur. this one "mirador-4 star" and the other "gran hotel-5star". Do not get them confused! Hotel is basically furnished, no pictures, it needs a refurb. Bed: comfy, but pillows need replacing. Bedcover was stained but solved this by removing it (too warm to need it) Shower: not that strong... More

Rooms cramped and stuffy. It was impossible to get into bed from both sides. Noisy and sounds of running water as showers in adjacent rooms spring into action. The only saving grace were the charming helpful house maids.

A nice hotel with a great view of Lake Llanquihue. Hotel staff was very kind with my 2-year old daughter by heating her food during our stay, and always had a high chair ready for breakfast. We had a very good dinner at their restaurant for Valentine´s Day and it was not expensive. However, the people at the front desk... More

Would I stay at this Hotel again---never.We were given a room on the 4th floor but found the elevator only went to the 3rd.As i have both breathing problems and walking problems this was obviously not going to work.The room had 2 twin beds but even after38 years my wife and I like to sleep together; To their credit a... More

We paid aroud 70 euros for a large double room (1 night) WITHOUT LAKE VIEW.Room was clean and of 3-4 star quality. Breakfast good and plentiful, with wide choice. We slept poorly - perhaps a combination of nerves (next day we flew home), some noise from adjoining rooms and the absence of air conditioning (it as hot during the day).

Sister hotel to the fancy 5 star Gran Hotel Colonos del Sur which is located at the coast of lake Llanquihue, this old wooden structure hotel is located on a hill about 5 blocks from the lake. I would rate this as a 3 star hotel. The view from most rooms is superb. Rooms are small and rather basic. They... More

Hotel sits on hill, we had corner room, great view of lake/2 snow capped volcanos on sunny day. good night city lights view too. Carpet is very worn, no English Tv channel, but its compensated by the views. Breakfast is good with fresh fruits. One day got there at 7:10am, 10 minutes after it was open. There was a big... More

We arrived in the morning having booked the room online the previous day. There was a miscommunication or something, because they didn't have our reservation at all, and weren't doing anything to solve the issue. They just said they didn't have the e-mail, so they couldn't do anything. I had to call booking.com's customer service number while standing in the... More

Usually out of my budget range, I enjoyed a wonderful 4 days here in winter (August) when the price is reasonable. Very comfortable room. I reduced by one star because the walls are not soundproof, so a noisy guest can be heard. Staff was always friendly and helpful. Good breakfast buffet with much variety, but there was no attempt to... More