Museo de Arte Apart

Traveller (96)
Room & Suite (209)
Pool & Beach (16)

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About

4.0
#112 of 229 hotels in Santiago
4.7 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
4.2 of 5 bubbles
Value

See why so many travellers make Museo De Artes Apartments their hotel of choice when visiting Santiago. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.

As your “home away from home,” the hotel rooms offer a refrigerator, a seating area, and a desk, and getting online is easy, with free wifi available.

Guests have access to a concierge while staying at Museo De Artes Apartments.

For those interested in checking out popular landmarks while visiting Santiago, Museo De Artes Apartments is located a short distance from Metropolitan Cathedral (Catedral Metropolitana) (0.4 mi) and Centro Cultural Palacio de la Moneda y Plaza de la Ciudadanía (0.6 mi).

While you’re here, be sure to check out some of the pubs, including El Honesto Mike, Jardín Mallinkrodt, and Hard Rock Cafe Santiago, all of which are a short distance from Museo De Artes Apartments.

Looking to explore? Then look no further than Cerro San Cristobal (0.7 mi), Cerro Santa Lucía (0.1 mi), and Patio Bellavista (0.6 mi), which are some popular Santiago attractions – all conveniently located within walking distance of the hotel.

We’re sure you’ll enjoy your stay at Museo De Artes Apartments as you experience all of the things Santiago has to offer.

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Property amenities
Free High Speed Internet (WiFi)
Wifi
Concierge
Non-smoking hotel
Laundry service
Self-serve laundry
Washing machine
Room features
Desk
Private balcony
Seating area
Telephone
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Iron
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Centrally Located

Location

Huerfanos 547 Centro, Santiago 8320150 Chile
Name/address in local language
206Reviews23Q+A4Room tips
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Detailed Reviews
moonzchinadoll wrote a review Nov 2013
Toronto28 contributions175 helpful votes
4.0 of 5 bubbles
The apart-hotel is located in central Santiago, within walking distance to most major attractions and areas. It's in a safe building and is easily accessible from the 2 streets (Huerfanos and Merced) with security and a buzz gate 24/7 on one side (Merced) and a front desk with security at night on the other (Huerfanos, this is the street the cab or shuttle will drop you off at). There are 4 buildings (A-D) that make up the condos which are a mixture of appartments and 2 level 'lofts' which we stayed in. You check in at the front desk if the office is closed and then again when the office is open. We dealt with Leslie all week and she is very friendly and helpful. She speaks perfect English and gave exceptional customer service. She is very knowledgable how to get everywhere in the city and also what to see and do. She can also set up transportation and reservations for you and goes the extra mile to do so. Front desk staff and security don't really speak much English so if you're arriving when the office is closed, I'd practise a few phrases to get your key with ease and no confusion. Actually most people in the city don't speak English so I would brush up on travel phrases.

Location is FANTASTIC! The Main Street you will be using to get everywhere will be Merced, which is the entrance with a buzz gate. There is a supermarket beside the building on this side. If you go left you will get to Plaza de Armas about a 10-15 min walk. If you keep going past the Plaza you'll end up in a charming area called Barrios Brazil (10-15 away from the plaza). Go right and you'll go towards the Castle (amazing views, but lots of stairs) as well as a number of streets that have cafes, bars, and is also the way to get to the Santa Lucia metro station and Bella Vista (if you don't mind the 15-20 min walk). Past Bella Vista you'll eventually end up at Cerro San Cristobal. Around the corner from there is Pablo Nerruda's House. There are buses and metros to get to all these places, but we don't mind the walking as found it lets you explore the city in depth. We discovered so much and were able to do more walking than if we too public transport. We did take the metro to a large bus terminal (by Universite de Santiago) to see prices for tour buses to Valparaiso and Argentina. Very easy to use and costs 670p (~$1.50) each one way. The office provides you a small map, which is really all you need unless traveling far outside the core.

My boyfriend and I walked to Bella Vista a number of nights, leaving the condo around 10pm-12am and returning around 2-4am. The area may look weird at night due to the lack of people, graffiti, and mostly everything in proximity being closed but we did not feel in danger at anytime. Security mans both entrances at all times. The city seems to have heavy graffiti culture but don't let this fool you, just use common sense as you would anywhere else. If you do walk to Bella Vista at night don't walk through the park, it's not terrible just not recommended. Use the streets beside it. If you cab it it'll be around 4000p ($8)

We stayed in loft 705 in building C. My only major complaint was housekeeping. While they came everyday except Sunday, the days housekeeping cleaned it looked like nothing was done. The floors were in need of proper sweeping and mopping and sometimes the counter in the kitchen wasn't wiped down. It wasn't terribly gross but it's the fact I could tell it wasn't done, which in turn makes you wonder about the place as a whole. The bathroom was usually cleaned and the towels were laundered and changed daily but they are old and a bit tattered. The hose to the removable shower head was leaking so there was no pressure but lots of hot water. If there were dirty dishes housekeeping would take care of those, although I usually cleaned up after myself. The wifi could be slow at times and the air con didn't work but if you opened the window that would suffice.

Santiago is a beautiful and safe city with lots of history in every corner. This was our 14th country and our first non-all inclusive trip and we left on a very positive note. It was a more expensive trip than anticipated, and expect a more cosmopolitan atmosphere. There is so much to see and do in the country and city, so do plan properly to see it all. There are so many hidden gems for food, wine, cafés and museums and galleries are everywhere. Come with an open mind, a bit of Spanish, expectations of adventure and you'll have a great time! Happy travels!
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Date of stay: October 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Viajera08 wrote a review Apr 2013
Bayamon, Puerto Rico21 contributions10 helpful votes
3.0 of 5 bubbles
The apartments have a good location and in a place like Santiago, for a good price. I was a little aprehensive after reading some of the reviews, and there is some truth to everything written. The aparment was a loft, so the bed was upstairs, and after a day of walking, not a good thing. Located in the middle of Santiago, not the pretiest part of the city, but it was fine. Nice to have a supermarket steps from the entrance in Merced (you can either go out from Huerfanos or Merced). The hours of the office were irregular so it was kind of difficult to get in touch with them. The first problem we had was that was we arrived in Santiago after midnight. We couldn't get in touch with nobody to let them know this, and we called three times just to get an answering machine, We search for an email, with no success (btw, they have one). Thankfully they left us the key with the concierge.
On our third night we had problems with our key, and had to wait for almost an hour for someone to help us, because the office was closed at 8:00 pm (it is supposed to close at 10:00 pm). After a while, the concierge took pity on us(in the begining he said he had nothing to do with this apartments and no one to call) so he called someone, and this someone called the girl that was supposed to be at the office. She lives in the bulding, but she was taking a shower so we waited. We speak spanish so this was very helpful, the people at the concierge desk, don't speak english.
In general the location was good, but like in every big city you should not walk alone, after midnight. The guys at the office were very nice and helpful, when you could find them ( went there a couple of times, before the supossed closing time, and there was nobody there either).
WiFi was very good. We were at Huerfanos, at the 10th floor , so no problems with the noise. The air conditioning is on the first floor so the room upstairs could get stuffy. We solved that putting a fan downstairs pointing upwards.
If you don't speak spanish and need a lot of information while traveling, dont stay there, get a hotel. But if you are an experienced traveler or speak some spanish, I would recomend it. I had to give it an average rating, because the other alternative was very good, and it felt short of that.
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Date of stay: March 2013
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edu R wrote a review Feb 2013
Manaus164 contributions14 helpful votes
3.0 of 5 bubbles
First, let's talk location. It's in downtown Santiago, right next to a big supermarket. It's within a walking distance to Plaza de Armas, Catedral, La Moneda and Calle Ahumada, where you can exchange your money. I used Metro Bellas Artes, which is a four minute walk from the buiding. I also walked to Patio Bellavista, though that's a 25 minutes walk each way. At night, the area becomes a little dodgy and the people desappear from the streets, better take a cab on the way back if you're coming late. Would stay in Providencia next time, location wise.

We checked into the second floor of Tour A. Well, that did not work out. The apartment faced the streets and the floor was too low. We couldnt sleep for two nights due to street noise. Also, the fan didnt work -- it can get really hot in Santiago during the summer. The apartment itself was okay. A little bit small than I expected but no big complain.

We switched apartments on the third day, to the 13th floor of Tower B. It was much better. No noise at all. The fan worked. We used to stove and the microwave with success.

There's a pool that you can use on Tower A, but it was always full with annoying kids.

All in all, this review would have a better rate if it wasnt for the two nights I spent awake. Would try to stay in Providencia or Los Condes a next time, a place where you can walk during the night with no worries.
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Date of stay: February 2013
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
42Carol wrote a review Sept 2013
Sydney, Australia57 contributions44 helpful votes
1.0 of 5 bubbles
We booked this apartment through a booking site adding a special request that as our flight was arriving at 4.00am could we have an early checkin or leave our luggage. I then emailed the apartment owners themselves repeating the question. I received no reply to this email. After taking what seemed like hours to get through immigration and customs we arrived at the hotel about 5.30am. We showed the doorman our booking and he handed us an envelope with keys in it and told us to come down and check-in in the morning. We went to our room in Tower C, which was a loft (not what we had booked) and went to bed.

About three hours later the cleaner wants to clean the room. We tell her no need. A little while later the door bell rings and we are confronted with the supposed owner and manager.

Apparently we're in the wrong room and he demanded we pay for that night as we had checked in early. We tried to pay half price as it was 5.30am when we arrived. Voices were raised between my husband and this arrogant man. As we were talking to him he just turned his back on us and began to walk away stating he would just charge our credit card what he liked, so my husband tapped him on the shoulder. He immediately turned and told him to remove his hands from his person or he would call the police and walked off.

I decided I would go and try to sort this matter out. In my previous occupation I was Client Relations Executive to a large hotel chain. It was my job to sort things amicably TO THE GUESTS SATISFACTION (both corporate and general).

I went to their office to explain that we had just come off a plane, with only a couple of hours sleep. He then proceeded to abuse me and tell me my husband tried to punch him in the face. This is a blatant lie as I was present when everything happened. I explained that it wasn't our fault we were in the wrong room nor the doormans as there was no name on the envelope containing the keys. He then stated 'lady i do not know what you had on the plane but obviously it has affected You' I asked him why he hadn't replied to me email and his answer was 'I don't have to I am the boss'.

I also explained that we were already paying the full rate for our last night even though we were leaving at 5.00 pm to fly home and he could easily turn the room around and resell it at a profit.

I eventually gave up, agreed to pay the full rate (even though the room was obviously vacant) and asked what room we had and when we could move and he said we could stay where we were and pay the extra money per night. I said that wasn't satisfactory as it wasn't what was our CONFIRMED booking. I was then told to pack our bags and go - he had cancelled our booking. As I left he closed the door and told me to [--] O##

The whole time I was talking to him the woman owner was talking over me in Spanish.

I am 64 years of age , non violent and with the patience of a saint, but this man was such a rude, arrogant pig (sorry that is the only polite word I can come up with and it is doing the pig an injustice) that I wished I could punch him myself. We then had the added stress of finding alternative accommodation for our time in Santiago.

We have been travelling for 6 months and after coming from super friendly Ecuador and Peru this was not what I expected when arriving in Chile.
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Date of stay: September 2013
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tmountcastle wrote a review Jan 2012
Arlington, Virginia56 contributions17 helpful votes
1.0 of 5 bubbles
the place was disgusting. worse than most hostals. bathroom was tiny. towels were old and used up. no shampoo. rooms were smelly and hot. closet was full of junk. staff were non attentive. no internet was available though advertised as free wifi. no one helped us with that. beds were so uncomfortable i had to sleep in chair 2nd night with my airplane neck pillow. stay away stay away. cuidado. nunca jamas nunca jamas.
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Date of stay: January 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WarrenHongKong wrote a review May 2015
Chicago, Illinois124 contributions58 helpful votes
2.0 of 5 bubbles
We booked for 4 nights in advance but wished we hadn't. We arrived late and first thing the next day we went to the office and told them about the problems we had. The workers on the building next door could look directly into the bedroom and there were no curtains on that window. They could actually see the bed and anyone getting out of it - (see picture). In addition, the coffee machine had been left uncleaned for a long time and had grown mould inside it. The shower offered a choice - hot water or water pressure but not both at the same time. If you wanted a hot shower you got a dribble of water. There were bedside lights in the bedroom but one was missing a bulb. The room was cleaned, but very irregularly - not until 5pm on one day. The noise from outside and from the joining apartments was loud - you could actually hear people walking up the metal stairs in the apartment next door and whole family arguments. The guy in the office was useless. He could not offer another apartment that day and could not tell us if one would be available after that. His answer as to whether we would get a new coffee machine and bulb for the bedside light that day was "Maybe". Basically he didn't give a damn. In the end he did absolutely nothing for us in the four days never mind that day we complained! I attach a third pic - it is of the brick wall in the apartment. If you stay here, I suggest that you discuss your problems with the wall - you will get the same response as a visit to the office and you will save yourself a walk!
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Date of stay: May 2015
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GypsyKingBrussels wrote a review Mar 2013
Brussels, Belgium419 contributions149 helpful votes
4.0 of 5 bubbles
The appartments are located in a large compound consisting of several blocks, with access from both Merced and Huerfanos. They are conveniently located in the heart of the city, at walking distance of all main sights, with the Santa Lucia hill located next to the compound (do go up there for a nice view of the city in several direction).
The compound has its own swimming pool on the roof of one of the blocks. It's pretty basic and the water is rather cold, but it's large enough and thus sufficient for an occasional swim. Don't expect anything too fancy though.
The appartments all have the same size and more or less the same type of appliences and furniture. WiFi with good speed is included.
There is a supermarket in the premises on Merced Street, which is even open on Sundays. Nearby there are several places where you can have breakfast in case you don't want to cater for it yourself.
On the downside: if you have an apartment facing Merced Street, it can be pretty noisy and the windows are far from sound-proof.
All in all a good deal with good value for money. Note that there are several providers who rent appartments in the same compound, all offering more or mess the same service but at different rates. So better compare well in order to find the best deal. I stayed in the compound on two different occasions and with different providers (see my review .
You can book through a booking engine, but if you contact them directly, you may be able to get a discount.
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Date of stay: December 2012
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Avoid appartments facing Merced street because of the noise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bjorn Arve L wrote a review Feb 2015
Stavanger, Norway308 contributions61 helpful votes
2.0 of 5 bubbles
Maybe the staff communication / culture was too different to mine to have a high understanding level. My Spanish is perfect, so this was not a question of the language. This had to be a cultural reason on the background. The placement can be FINE, but before taking the Apartment you get, make sure of the following list of things:
- Well maintained rooms. Some have broken / scratched wall-papers, broken furnitures...
- Clean bathroom services. Specially towels can look dirty or very old and broken. Demand new ones in case you are not satisfied.
- Make sure that the service is cleaning every day except Sunday. In our case this was not every day.
- The bed may be too soft. Check it or demand a new apartment with harder bed in case you like this.
- The characteristics of the placement mention that the rooms have washing machine, tumble dryer and ironing. Unfortunately this kind of services are not in the apartment, they are common services in Tower B level 23+ where industrial machines are located. Tokens are bought at the bottom floor of Tower A and B, also the washing powder... The ironing was never found.
- In case you need a hair-dryer, make sure that your room is equipped with it. The characteristics on internet mention it, but we had not.
- Door keys may be damaged, make sure your door can be locked before accepting the apartment.
- Make sure that you agree that your bed sheds will be changed if you are staying several days. Ours were never changed for 10 days. We washed them ourselves.
Additional comments:
- Swimming Pool is fine in floor 18 Tower A. Sometimes the water looks not very clean, but…
- Only 3 Lifts per tower, sometimes you can be waiting longer than 10 minutes to jump in a Lift.
- No air conditioning

Conclusion: This can be good, but make sure you make your own choice of the apartment and you do not get a “damaged” one.
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Date of stay: February 2015
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin D wrote a review Jun 2014
Glen Waverley, Australia454 contributions403 helpful votes
4.0 of 5 bubbles
We had just one day in Santiago and shared a split level loft apartment with 3 others.
The apartment had enough space for us all. It was clean. Fernando had some suggestions on walks in the area........but best of all he sorted out a cancelled flight that had not been re-confirmed. (The original airline had no record of our booking, but they'd transferred us to another airline).

The building is secure, with security and a front desk open all night. They will book early taxis for the airport.

We booked on booking.com and would recommend it to any English speakers with poor Spanish speaking skills......and it was good value too. Supermarkets are nearby, so we were able to by basic breakfast foods. We had free Wi-Fi. No meal options were available.
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Date of stay: June 2014
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: All rooms appear to be lofts, and are open plan. Double bed and bathroom upstairs. Need to walk...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JnVSydney wrote a review Jul 2013
Greater Sydney, Australia18,466 contributions3,167 helpful votes
5.0 of 5 bubbles
We stayed four nights and had no trouble when we arrived at 6 pm. The concierge in this condo block had an envelope with our keys and a local map ready for us. Went up, awesome loft apartment, comfy bed, bathtub in the bathroom with great hot water. Kitchen had all implements and the supermarket is just downstairs out the Merced entrance (you will arrive on Huerfanos Street). We went and visited Leslie in the office who was a great help and booked a tour for us with a local company, arranged transport for the airport and was great for a chat as she speaks excellent English. For the price and location we could not have been any happier and would definitely stay there again. PS - housekeeping does a great job - but isn't there on Sundays - no huge drama. Note - it was winter, but the indoor swimming pool we were expecting, was actually closed - Leslie did say even though indoor, it would have been too cold for swimming anyway.
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Date of stay: June 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin D wrote a tip Jun 2014
Glen Waverley, Australia454 contributions403 helpful votes
4.0 of 5 bubbles
"All rooms appear to be lofts, and are open plan. Double bed and bathroom upstairs. Need to walk past double bed for others to use bathroom."
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GypsyKingBrussels wrote a tip Mar 2013
Brussels, Belgium419 contributions149 helpful votes
4.0 of 5 bubbles
"Avoid appartments facing Merced street because of the noise"
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Gilberto40 wrote a tip Nov 2012
Inglewood, California46 contributions33 helpful votes
5.0 of 5 bubbles
"Stayed at Tower B at 1801 which is quite silent mine was in the corner unit"
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Filledelune wrote a tip Mar 2012
Chicago8 contributions23 helpful votes
4.0 of 5 bubbles
"The higher floors are the duplex rooms. We were on the 5th floor of the A tower, which faced the street. There was a bus stop below, so it was a bit noisy, but was basically typical city noise."
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FORMERLY KNOWN AS
Departamentos Amoblados Costa Bellas Artes
LOCATION
ChileSantiago Metropolitan RegionSantiagoCentro Histórico / Santa Lucia
NUMBER OF ROOMS
15
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MUSEO DE ARTE APART: See 29 Hotel Reviews and 304 Photos (Santiago, Chile) - Tripadvisor

Frequently Asked Questions about Museo de Arte Apart
Which popular attractions are close to Museo de Arte Apart?
Nearby attractions include Cerro Santa Lucia (0.08 km), Chile Dream Tours (0.3 km), and Barrio Lastarria (0.3 km).
What are some of the property amenities at Museo de Arte Apart?
Some of the more popular amenities offered include free wifi, laundry service, and a concierge.
Which room amenities are available at Museo de Arte Apart?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What are some restaurants close to Museo de Arte Apart?
Conveniently located restaurants include Holy Moly, Chipe Libre - República Independiente del Pisco, and Wonderland Café.
Is Museo de Arte Apart located near the city centre?
Yes, it is 0.6 km away from the centre of Santiago.
Are any cleaning services offered at Museo de Arte Apart?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Museo de Arte Apart?
Many travellers enjoy visiting Funicular de Santiago by Turistik (1.2 km), Centro Cultural Palacio de la Moneda y Plaza de la Ciudadanía (1.0 km), and Ex Congreso Nacional (4.7 km).