Crowne Plaza Hotel Santiago (Chile): See 317 Reviews and 138 Photos

Also Known As:: Crowne Plaza Santiago; Santiago Crowne Plaza

Address: 136 Avenido B O'Higgins | P.O. BOX 488-correo 21, Santiago, Chile

Phone Number:

Region: Chile > Santiago Metropolitan Region > Santiago > Santa Lucia

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#10 Luxury Hotels in Santiago

#15 Family Hotels in Santiago

#24 Business Hotels in Santiago

Price range (per night): S$195 - 403

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Crowne Plaza Santiago Hotel is ideally located in midtown Santiago at the entrance to Providencia and the principal stree area, the business and cultural center of the city. Our rooms offer spectacular views of the city and the Andean Mountain Range. Rooms are equipped with high speed internet dataports upon request, WI-FI, two-line telephone, coffee-maker, iron and ironing board. Only minutes away from the Downtown area we are ideally located close to shopping and business, government offices, very close to the Presidential Palace 'La Moneda'. Two blocks away from the Metro Station and Santiago's best tourist areas. Come visit us, at the Crowne Plaza Santiago Hotel and enjoy our five star service, whether on business or leisure, we will make your stay an unforgettable one. Bienvenidos a su casa en el Crowne Plaza Santiago. ... more less

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317 reviews from our community

See which rooms travellers prefer - 37 traveller tips

Maher H

Indianapolis, Indiana, United States

Reviewer

3 reviews

Reviews in 3 cities

“Excellent service, the hotel has a very customer service oriented manager”

Reviewed 19 May 2013 NEW

I stayed with my family in the Crown Plaza for 5 nights last month, what impressed me the most was the attention and help I received from the hotel manager Mr. Antonio Mansilla, although he was on vacation he took the time to answer my emails promptly and took care of my request. A very friendly hotel crew from the... More

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Dear Maher H, Thank you for your wonderful comments, we are delighted that you had a great experience in our hotel. I will forward your thanks to Antonio and the rest of the team, they will be pleased to hear that they go beyond your expectations. We look forward to welcome you again! Best regards, More

trvladdict8171

Universal City, Texas

3 hotel reviews

“Superior Service throughout”

Reviewed 18 May 2013 NEW

This hotel has a great location near some of the best attractions, museums, and restaurants. While the hotel has been a part of Santiago for many years it is best known for it's outstanding service, huge amounts of meeting space and excellent restaurant and room service. The food here is outstanding compared to other restaurants in the city making it... More

Dear tvladdict8171, Thank you for your excellent review and for sharing your experience of your stay with us and the travelers. We are pleased to read that you enjoyed our service, location and facilities. Also, our Chef and his team will be glad to know that you liked their work. We hope to welcome back again sometime soon. Sincerely, More

Lyndaanne16

Auckland Region, New Zealand

5 reviews

1 helpful vote

“Convienient and Comfortable.”

Reviewed 8 May 2013

A nice and comfortable room with interesting views of the city and Andes Mountains. We arrived early in the morning and were taken to our room straight away. Lovely to be able to freshen up and get off sightseeing. The decore was a little tired, but clean and everything worked. The buffet breakfasts were great with lots of variety of... More

Dear Lyndaanne16, Thank you for posting you review of your recent stay in our hotel, we are delighted that you enjoy our location and the attractions near by. Our Chef will be glad that you like our breakfast, and I will share your comments with his team. We hope that we can host you in a near future. Best regards, More

RoRo2013

Auckland, Auckland, New Zealand

Contributor

11 reviews

8 hotel reviews

Reviews in 8 cities

“Excellent”

Reviewed 5 May 2013

As a result of air travel disruption arrived here and very late. Even though we were 'budget' guest as the airline was paying for basic costs we were treated so well. All employees were terrific, food delicious, location ideal.

Dear RoRo2013, We truly appreciate your positive review about your recent stay at our hotel. We will share your fantastic comments with our staff; it will encourage them to continue providing the excellent level of service that you experienced. Thank you for sharing your comments and we look forward to welcome you again! King regards, More

Anster

Perth, United Kingdom

Top Contributor

62 reviews

30 hotel reviews

Reviews in 29 cities

82 helpful votes

“Professional courtesy”

Reviewed 28 April 2013

After a long flight from the UK , it was blessed relief to be welcomed on arrival at 10am by a smiling receptionist with the words " we have a room already made up so you are welcome, as a professional courtesy, to check in now." Check in was super efficient. The room is large, with a big comfortable bed,... More

Dear Anster, We would like to thank you for you feedback about your recent stay at Crowne Plaza Santiago. We are pleased that you had a positive experience in our hotel and that you find our staff professional and courteous. Also, I already share your comments with the team in order to improve the items where we did not meat... More

robandshelley01

Mt Martha, Australia

Senior Contributor

47 reviews

24 hotel reviews

Reviews in 25 cities

34 helpful votes

“Average for this standard of hotel”

Reviewed 17 April 2013

We booked into the Crowne Plaza after a long haul flight from Auckland, New Zealand. The hotel had spacious comfortable room with twin double beds. The location was very convenient in the centre of the CBD and easy walking distance to Providencia. The staff were professional but impersonal. The restaurant was like a large cafeteria with no atmosphere and was... More

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See 3 more reviews by robandshelley01 for Santiago

Dear robandshelley01, Thank you for posting your experience at Crowne Plaza Santiago, we feel very disappointed when we are not able to exceed our guest’s expectation, and we will work hard in order to improve it. We hope that you can give us the opportunity to welcome you back in the future to show our efforts. Sincerely, More

Walk_in_Beauty

Vancouver, Canada

23 reviews

19 hotel reviews

Reviews in 18 cities

31 helpful votes

“Watch out for extra charges!”

Reviewed 9 April 2013

My only complaint about this hotel is the extra charges: about $10 US per day for Wi-Fi in room, $20 per 24 hours for parking, and $20 per person for breakfast buffet. My wife and I stayed here for 3 nights at the end of 3 months travelling in Chile and Peru. This is the most expensive hotel we stayed... More

See 2 more reviews by Walk_in_Beauty for Santiago

Dear Walk_in_Beauty, We want to sincerely thank you for taking the time to write your comments about your recent stay at our hotel. We feel very pleased that you enjoyed our facilities and location. And in reference to the extra charges that you mentioned we will share your observations with our management team in order to continue improvement. Once again... More

pvtsms

Madison, Indiana

29 reviews

11 hotel reviews

Reviews in 12 cities

16 helpful votes

“Great location”

Reviewed 8 April 2013

We stayed in this hotel in order to attend to attend Lollapalooza Chile 2013. It was a fantastic chocie. I had originally booked the W, but the prices were outrageous. The beds are comfy, well located - restaurants and metro only blocks away. As gold members, we received water and a bottle of wine. A nice touch. Each employee we... More

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Dera pvtsms, First of all we would like to thank you for taking the time to share with us such positive observations about your recent stay at our hotel, our staff will be pleased with your comments and encourage them to keep providing a good service. Also…wait for July news about new benefits for our elite members, you will be... More

hameli

Karlsruhe

3 helpful votes

“Stop over and more...”

It does not matter whether you are on a business trip or off for vacation to Santiago. This hotel offers everything you need for an absolute comfortable stay. Especially the location of the Crown Plaza is perfect -close to the sub, bus station, bars, restaurants.The service is excellent and it starts at the entrance already.

Wear kameli, We really appreciate your review about at our Crowne Plaza Santiago, we are proud of our staff and service, and we will share your excellent comments with them. We Hope to welcome you again in a near future! Sincerely, More

irishrfc05

Gettysburg, Pennsylvania

20 reviews

Reviews in 9 cities

22 helpful votes

“Most helpful and friendly staff.”

Reviewed 7 April 2013

Stayed here for a couple of days before heading to the beach at Vina del Mar. The room was quiet large and clean. The staff couldn't have been more helpful. The room air conditioner took forever to get the temp down to a comfortable level but once it got there it was very comfortable. The breakfast area was nice with... More

Dear irishrfc05, Thank you for your feedback about your recent stay at our Crowne Plaza Santiago. The fact that you found our staff helpful and friendly is especially gratifying for us. And, your observations of air conditioner and food taste, has been shared with our management team in order to improve our level of service. Thank you again for sharing... More

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Crowne Plaza Hotel Santiago Reviews

Crowne Plaza Hotel Santiago

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