A gorgeous hotel! It's so nice on a rainy day to sit on one of the comfy armchairs outside of your room and read a book or work on the free wifi or just watch all the activity in the famous restaurant below. It's really charming!! Definitely one of my favorite places even after traveling for 9 months, and that's... More

This was a very nice hotel, and the people were great, though the WiFi wasn't very good in our room. More

I loved this hotel. I shared the room with the loft with my husband, baby, parents and sister. The room technically had space for 4, but we were given a small mattress for the floor, and of course a crib for the baby. The beds were heavenly, the decor charming. The service was excellent- we were obviously a high-maintenance group... More

This restaurant has a very nice decor. We arrived about 8 on a Thursday night and we were the only ones there. Had a nice chat with the head waiter. He recommended a Ecuadorian wine which I enjoyed. Had good empanadas for appetizer. About the time the appetizer arrived two other couples and a group of 20 arrived including the... More

We had a lovely stay and would have extended longer if the family room had been available. Our room was very practical with the upstairs loft for our children. Service was exceptional. A delightful juice upon our checkin and a sweet treat in the evening. Beds were very comfortable and everything was first class. We will be returning! More

Stayed here for 4 nights while visiting Cuenca and the southern Andean highlands. Cannot recommend it highly enough as a good value, atmospheric, place to stay. It is in a perfect location for walking the central district, on a quiet one-way street, and is decorated in an attractive historical way. The central enclosed courtyard is the restaurant, also beautifully decorated,... More

We stayed 3 nights right after Christmas. The hotel was still beautifully decorated and I'm sure is lovely even after the decorations are taken down, with an enclosed center courtyard with a tree and lots of beautiful wood paneling. Even more lovely however are the staff, who went out of their way to make us feel welcome. Their advice and... More

My wife and I stayed here 12/29. We arrived late and they did not have our reservation. I had called earlier in the day but no email or confirmation. We got their last room - second floor on the courtyard which might explain how noisy the room was. The courtyard was noisy until about 10pm so be prepared if you... More

Let me start by saying the service is top from arrival to departure, always a "buenos" from all the staff and very accommodating! The hotel itself is beautiful and the dining area in the center of the lobby with a real tree hanging over is beautiful, the food there however is nothing to write home about. My only caveat on... More