the breakfast is untill 10 am but if you arrive at 9 nothing more to eat and impossibility to claim the direction say that if you are not happy you can fin an other hotel the front desk is not very kind it s seams that only money interest them an expensive hotel for a 4 stars if you look... More

This part of the world is very pricy and to spend 2 nights pre paid was not on our agenda. Unhelpful staff. They dont know the area restaurants very well. Bathrooms not clean. Do not pre pay.

first of all, o start with the advantages: very good situated, nice lobby, nice tv with lots of programs. now the rest: lots of hair in bathroom when entering room. very old towels, water consumption of neighbour was very loud, breakfast disgusting, water of shower smelled strange, bed very old, service personal very very unfriendly. it doesnt deserve its name... More

This hotel charges a 4 star price but offers only a 3 or 2 star product. Hugely overpriced for a small, outdated room with terribly unhelpful staff. The view from the window was just into a concrete box full of air conditioning units. The breakfast was good and the location is reasonable, but in summary I've never paid so much... More

Stayed three nights with friend. Location is close to all major attractions and breakfast buffet (if you are one of the first to get there) is pretty acceptable. I have to say that the bell boy who welcomes you and takes you to your room and the lady who is in charge of the breakfast area are very nice, as... More

Very good hotel right in the centre of Montevideo. Excellent prices & a great breakfast. Rooms are quite large & comfortable. Staff are friendly. The location of this hotel is great, close to all public transport & the next parallel street has a lot of great restuarants.

I love Uruguay: pleasant climate, friendly people and beautiful landscapes! The hotel has a good location and polite employees only. Although it has four stars, the apartments are terrible! Carpet old and smelling of cigarettes, bathrooms with antique accessories and unkempt, and a television that does not work well. For those who want only to sleep and enjoy the day... More

I was very badly treated by the reception staff in the morning. Hotel clean, good facilities, but with bad employees. Not recommend. Don´t go there !

We stayed three nights at the Crystal Palace Hotel in a standard room for 60 us dollars/night. It is located at 25 de Julio wich is a central street with many shops and diners, but not at the best end of the street (it's nicer closer to Ciudad Viejo) The room was ok with a big bathroom and a small... More