The worst hotel so far I've been to. Cleanliness is nil. The rooms have an musty smell. Felt very uncomfortable even to sleep. Only thing good was the staff & the dinner we had, Sad to think a Novotel is not maintained. Everything seams to be breaking down there. Will never go there again.
The breakfast was awful. There was...
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We stopped here in a family room (bunk bed and Queen) for a night after coming in on a flight to late for the boat. We found the staff friendly, the entrance to the hotel lovely, the grounds were nice. The room was very much on the tired and unclean side, very worn in parts - much rougher than a...
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Dear Jo9999,
Thank you for choosing to stay with us at Novotel Nadi and again for taking out your valuable time to post this review.
It is pleasing to note that you were happy with the location, service and friendliness of the staff. Our staffs are our biggest assets of the organization and they pride themselves on delivering exceptional service...
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I've stayed here a few times and the staff are always so helpful and friendly -they really are the "stars" of this hotel.
The hotel is really close to the airport so great for an overnighter (aircrew stay here) and the courtesy bus means there is no hassles getting back for your flight.
The rooms are basic but ok for...
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Dear Mark A,
Thank you for choosing to stay with us at Novotel Nadi and again for taking out your valuable time to post this review.
It is always a pleasure to receive positive feedback which will be shared with the team. This feedback will surely be beneficial for other travelers. And for us, I am sure that this will...
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A good location for the airport. Relaxing environment. Good service. Good dining. Friendly and helpful staff.
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Dear NACSuva_Fiji,
Thank you for choosing to stay with us at Novotel Nadi and again for taking out your valuable time to post this short wonderful review.
It is always a pleasure to receive positive feedback which will be shared with the team. This feedback will surely be beneficial for other travelers. And for us, I am sure that this...
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Really surprised to read a few of the negative posts. I had a lovely room, bathroom and huge comfortable bed. The staff were friendly, the gym perfectly serviceable and a tasty breakfast. I'd recommend Novotel certainly.
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Dear girlwizz,
Thank you for choosing to stay with us at Novotel Nadi and again for taking out your valuable time to post this short sweet review.
It is always a pleasure to receive positive feedback which will be shared with the team. This feedback will surely be beneficial for other travelers. And for us, I am sure that this...
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Booked Novotel Nadi believing that a typical business hotel would provide most basic amenities....only six useless (mostly local) TV channels. Was planning to watch a scheduled event on a major channel! No bottled water and probably the worst possible pillows I've EVER seen... Much better value in nearby cheaper hotels. A notgoingthereagain hotel for me!
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Dear kutatraveller,
Thank you for taking the time to tell us about your experience at the Novotel Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback for room for improvement areas is taken...
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We stayed one night in a standard room. The room was large, clean, quiet, comfortable and overlooked the golf course. Air con worked well. Staff were helpful. Good breakfast. The only thing that might make us think twice about staying again was that the restaurant isn't air conditioned and was VERY hot. Apart from that a good choice for a...
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Dear jana_sydney_nsw,
Thank you for choosing to stay with us at Novotel Nadi and again for taking out your valuable time to post this short sweet review.
It is always a pleasure to receive positive feedback which will be shared with the team. This feedback will surely be beneficial for other travelers. And for us, I am sure that this...
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Staff are so friendly, if you want to relax..this is where to go. Staff bent over backwards to assist us with everything we asked for. We were there for a week and it was wonderful.
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Dear Deadrocks,
Thank you for choosing to stay with us at Novotel Nadi and again thank you for taking out your valuable time to post this short sweet review.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of...
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We were given rooms in this hotel after Pacific Sun cancelled our Taveuni flights without bothering to let us know. The airline staff called them to collect us (and called again several times) but although the Novotel is only about 3 minutes from the airport we were kept waiting for almost an hour until they dropped off their next lot...
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Dear MargyPerth,
Thank you for taking the time to tell us about your experience at the Novotel Nadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback for room for improvement areas is taken...
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