Have stayed at better places and will not stay again. Staff not so friendly food not so good room average. Was glad to leave.
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Have stayed at better places and will not stay again. Staff not so friendly food not so good room average. Was glad to leave.
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Average at best.... the rooms were dated the location was not that great. The bar staff were not the most responsive.
Not great
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In March i went to Tanoa plaza for dinner with my friends,i took a bottel of red wine with me. we ordered our food and i requested for a wine opener from the waitress, we were waiting and waiting, food was on the table but no opener yet,, we were very surprised whats going on, after half an hour,i called...
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I recently stayed at the Tanoa Plaza Suva while in Fiji for a week. The Tanoa was a pleasant hotel and the staff were so accommodating and very friendly. I had a small issue with cockroaches in the bathroom but on my second night there a pest control was done during the day. I found it interesting there were no...
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I was in Suva for business and a group of us stayed here for 5 nights.
The check in process went reasonably well given we arrived quite late and there were 5 of us.
The room was a reasonable size although in a couple of areas it was starting to look tired, although it had a new flat screen TV....
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Bula Vinaka Dreamtime_2007,
I personally wanted to say thankyou very much for your review. With our feedback, I was able to get my housekeeping team go through the concerned areas that you have highlighted, and we will work towards improvements and changes.
Also, wanted to mention, with the increased frequency of our fumigation, I have recalled our pest control company...
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I was booked into the hotel from 8 - 13 December 2011. The check in process went well and I was happy with the room standard. The food served in the restaurant was limited but when I ate there it was always good quality. Unfortunately two incidents spoiled the whole stay and one related to security.
On the morning of...
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Bula Vinaka Srburges,
Thankyou for your review on Tripadvisor, I appreciate the time you have taken to tell us more about your experience at the hotel. It is very sad to hear this happen to you, I have addressed this matter by carry out internal training with our maids, receptions, porters and hotel security and assure you that we will...
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I conducted a business conference for 5 days at the hotel and I must say, I have seen better.
The hotel is short staffed and you find a lot of people running around to get the work done.
Conference facilities were adequate but hygine was a key concern. The Room had cockroaches which despite the efforts of the hotel staff...
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Bula Vinaka Hermant_i,
Thankyou for your review on tripadvisor, and the time taken to tell us more about your experiences. Wanted to share with you, that I am very suprised to read that the hotel is short staffed, will be great to know more from you on via my email address as to when & where was this experienced and...
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I was in Suva for a conference so stayed here for a week. I took the executive room on the top floor which gave me more room for me to engage in my cat swinging activity and when I saw the size of my colleague's standard room, I'm so pleased I did! I definitely wouldn't stay in a standard room...
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Bula Vinaka RayC888,
I take this time to thankyou for your review on tripadvisor, i read through and loved your choice of the Executive Suites, we only have 4 rooms of that kind and indeed it is very spacious and has its own balcony and great view of the harbour. Whereas, in our Superior & Deluxe Rooms, its smaller in...
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We booked 5 rooms with Tanoa in April and are sad to say that Tanoa didn't not live up to it's reputation.
On our first night we checked in and went out for breakfast the next morning only to return to find items had been stolen from our room. We later found out that the hotel staff had given access...
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Bula Vinaka NuzSubs,
Thankyou for taking the time to tell us about your April 2011 Experience. I had the privilege of dealing with your booking 8 months ago, and with the matters you have raised, l am happy to give a responde to it.
Upon receiving bookings, we encourage our Guests to take up the 10Stay Free Program offered throughout...
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we stayed here for one night (visiting family) before heading off to the coral coast early the next day. The room was comfortable. air conditioned and staff were extremely helpful and attentive. We initially had a problem with the telivision and remote. We called reception and a member of staff was dispatched within 5 minutes to sort it out succesfully....
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Bula Vinaka CliveUlut,
Thankyou for your review, its always great to hear about your experience at the Tanoa Plaza Hotel. I had the pleasure of telling my Team about your review and What every guests looks for in a Hotel, and thankyou for sharing this with us.
Next time you are in Suva, please do contact us and we look...
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