My husband and I stayed here for two days on the 13-14 March for two nights after our regular skiing trip in Pamporovo. We have been to this hotel before and were made to feel so welcome that we always like to visit it again. This time we used the spa area which we hadn't done previously and were impressed...
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Reviewed 16 February 2011
Dear Alex and Andy
It is with pleasure that we are reading your new review!
Your loyal custom is very much valued by us and we are delighted that you keep on enjoying your stays at the Holiday Inn Sofia. We are always aiming at our guests’ comfort and satisfaction, and feedbacks like yours serve as a reinforcement for our...
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I am a frequent business traveler, so I avoid tourist location and prefer business area. From this perspective, Holiday Inn Sofia is the right choice. The spa and fitness is really a dream for everyone tired of an all day meetings. Breakfast is nothing special, but still OK. Rooms comfortable and clean.
The dark side: You have to ask the...
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Dear Guest
First of all, let us thank you for choosing Holiday Inn Sofia for your travel needs. We appreciate you taking the time to write and inform us about your recent stay at our hotel.
It is with pleasure that we have read your very positive comments related to our Esprit Leisure Club & Spa – with one of...
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The hotel is conveniently situated for the Sofia Business Park, the staff are friendly and efficient, there is an hourly shuttle service to and from the airport, taxis into the city centre (cathedral) are about 5 Euros (you can pay twice the price for the return journey).
Rooms are clean, comfortable and big enough to work. I had booked an...
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Dear Guest
I would like to take the opportunity to thank you for being a guest of Holiday Inn Sofia. We appreciate you taking the time to share the impressions of your delightful experience with us.
We appreciate your positive feedback regarding the positive attitude of our staff and the good condition and standards of the guest rooms and facilities....
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The staff is very warm and friendly. The hotel room were very clean and stylish. I am used to travel a lot for business and I would say that this hotel is probably the best Holiday Inn where I have been. I was impressed by the professionalism of the hotel staff, in particular the duty manager, when I was asking...
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Dear Guest
We are most appreciative of your wonderful feedback following your recent stay at Holiday Inn Sofia .
It is always a pleasure to receive such a positive feedback which is the true evidence that our efforts in providing great and consistent service to our guests are recognized by them.
Thank you once again for your custom. We look...
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The Holiday Inn in Sofia is located in the Sofia Business Park. A perfect location if doing business there or in the nearby areas but not recommended for tourists, etc. The rates vary a lot depending on the offers but the hotel is a very good value at 80 EUR a night excluding breakfast. The breakfast is nothing great but...
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Dear Guest
Thank you for your review following your recent stay at Holiday Inn Sofia. Your feedback is greatly appreciated since it gives us the opportunity to evaluate our standards and to ensure that we provide the highest quality of service to our guests.
We were delighted to have read your comments about our fitness center. The Esprit Leisure &...
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The hotel is very clean, functionnal, a very good international hotel in the business park of Sofia. It is far from downtown (20 min minimum).
However, I hate the 22 Leva (11€) internet access tax that they have per day. It should be part of the room price.
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Reviewed 2 April 2010
Dear Guest
I would like to take the opportunity to thank you for your loyal custom at the Holiday Inn Sofia. We are pleased to have received your second review following your recent stay at our hotel.
We very much appreciate your positive comments in relation to the cleanliness and condition of our property.
Further to your comment about the...
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The hotel itself was pleasant, with nicely decorated and impeccably clean room. Staff was kind and friendly. Also the swimming pool looked tempting, though I did not try it during my short stay. There are some downsides - I was unable to switch off the air-conditioning and no matter I tried to adjust the temperature the room was getting cold....
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Dear Guest
First of all, let us thank you for taking the time to write about your recent stay at the Holiday Inn Sofia.
We would also like to thank you for your positive comments related to the great condition of our property and the excellent service provided by our team. It is truly motivational for us when our guests...
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good hotel but to call it 5 stars? the staff is pleasant, environment nice. but you need to pay for internet about 3 EUR for half hour or 11 EUR for a day, you need to go to reception to obtain an access code on a very small paper, that is a quick adept to be lost. Cable connection does...
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Dear Guest
Thank you for taking the time to write about your recent travels to Sofia and your experience at the Holiday Inn Sofia.
We are pleased to have read your positive comments relating to the great hotel environment and our attentive & helpful team members. It is our main goal to ensure our guests receive great service and accommodations...
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Whilst this Hotel is modern, clean with excellent staff it falls way short of 5* standards. 4 Star more like. The location is probably best suited to people who have hired a car and business travellers as it is too far out from central Sofia for holiday visitors who have to make their own transport arrangements.
It was my first...
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Dear Guest
We would like to take the opportunity to thank you for staying at the 5 star Holiday Inn Sofia during your trip to Bulgaria.
We appreciate your positive comments related to the hotel facilities and the levels of service provided by our team members. It is our goal to provide high quality and consistent service at all times,...
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I stay at the hotel only one night and I will say only that the room is ok. The only issue was and if you go there you must now that they have different types of packages of the rooms. We book the room without anything that means no internet, no breakfast, no shuttle bus, and after for all we...
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Dear Guest
Let us take the opportunity to thank you for your review regarding your recent stay at the Holiday Inn Sofia.
Indeed, we offer different packages inclusive of variety of extras to suit the different tastes and needs of our guests. Please contact us prior to making your next reservation for our hotel and we will be delighted to...
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90% recommend
91% recommend
93% recommend
