Average 3-star hotel, although they are registered as 4-star, I have checked the public registry. Needs some renovation and better management. Staff should be additional trained for customer care. Location is good, just opposite the Sofia main railway station and very close to Central bus station and Serdika bus station. A lot of tram lines stop just in front of... More

The location was perfect for us because we were just overnighting in between buses - it's 200m from train and bus station. It's also right near an ATM and supermarket, so everything you would need is within 5 minutes. The hotel has potential to be a lot better but they just don't seem to pay attention to detail. There was... More

stayed here following reviews from previous guests.this advice enabled me to make this wise choice for my 4day stay in sofia.had been 12 years previously and can say sofia has improved a lot.my room was 1st floor ,large and very good<had shower not bath,which i prefer>.had i not arrived during the freak snowfall and 'antarctic' temperatures,i would have strolled into... More

The hotel is quiet despite its location along the city's tram lines. My room was at the back, but I heard little street noise in the lobby, and hope that the front rooms are equally quiet. The bathroom was of good size, with a large bathtub. An amazing array of English-speaking TV channels was available. The hotel is very clean,... More

We needed to stay somewhere close to Sofia main railway station as we would be arriving late and departing early the next morning. This place fitted the bill, being pretty much across the main road from the station and reasonably priced. The receptionist was very helpful in ordering us a pizza delivery and also telling us that the (crap) beer... More

I stayed in The Plaza from 17 to 20 October this year. It is the best hotel within my price range I have found over 8 years of visiting Sofia. There was parking for my car, a taxi rank within a 2 minute walk and it was a pleasant 10 minute walk to the centre. The hotel staff were wonderful... More

In general the Sofia Plaza hotel is a clean, quiet and nice hotel for a reasonable rate. Having breakfast in the small garden adds to the possitive experience. But besides that I had an interesting 'issue'. I've booked the hotel via bookings.com the night before I would arrive. When I arrived at the hotel it turned out that my booking... More

Hotel says its a 4 star but not there yet Staff very helpful and friendly Rooms clean and basic Trams stop across the road ..get a day pass for 4 Lev Walkers amongst you .. watch the pavements ... a lot of trip hazards Taxis are cheap there are different rated ones but still a lot cheaper than UK prices... More

Hotel is clean, tidy, i had a big room with big bed which was comfortable, aircon worked well in my room and there was a minibar though i didnt use that. Bathroom was quite big and fine and shower pressure was good. Staff were friendly and helpful and got us a cab and gave any info we needed. The one... More