Recently stayed there for a week. I had settled the bill the very last night of my checkout, as I had to leave the next morning for the airport at 4.30 am. I had asked for the airport drop, and they said it is chargeable. Agreeing to this I had settled the entire bill. Next morning while leaving for the...
More
Dear Guest,
Thanks for letting us know about the experience you had during your stay. Unfortunately we did not filled your expectations such as: preferences in food, billing, cab, etc…
On behalf of Real InterContinental Metrocentro and mine as well, we do apologize for any inconvenience we may cause. It was not our intention to make you feel bad.
Feel...
More
I have been to this hotel several times and to the other large hotels in the area and I believe that it is the best in Managua. However, there is much room for improvement. For example, my friends and I spent a Sunday afternoon drinking several bottles of wine on the terrace overlooking the pool and we quickly realized that...
More
Dear guest,
Greeting from Real InterContinental Metrocentro Managua and mine as well.
Thank you for letting us know our weaknesses and strengths, it make us work hard every day to offer a better service. We do apologize for the inconveniences during your time with your friends.
Hopefully we can be your host in your next visit.
Best regards,
Carolina V.
More
Still my favourite place to stay in Managua. Great personal service, great beds and in the most central location.
More
Dear Sir,
Thank you for staying at the best Hotel in town. We are located in the heart of Managua.
Our commitment is to offer you the best rest during your stay. Hopefully you can visit us in your next trip so you will be able to enjoy the new promotion in our three centres of consumption
Warm regards,
Regards...
More
I am a frequent business traveler and I had a great experience at this hotel.
The rooms are well kept and comfortable, ambiance was very nice, small but excellent gym, outstanding internet, friendly staff, excellent location just across from a mall. My only complaint was breakfast, which was not compatible with the overall quality of the hotel.
Highly recommend it.
More
Dear guest,
Thanks for your good comments. We hope our “Best Rest” has filled your expectations.
We are improving in different areas to make the service even better, our staff is trained to provide you an excellent service from the beginning to the end.
Looking forward to see you soon.
Sincerelly,
Birmania M.
More
What one would expect from an Intercontinental in Central America. Service I find is non existent in Nicaragua and have come to accept it. You'll never find a anyone in the "service" industry going that extra step. Knowing that, the hotel was clean and had good facilities.
Room was spacious and comfortable. WIFI was best I experienced in country. Mall...
More
Dear Guest,
We appreciate your comments. The Hotel Business industry is growing in our country.
Let us be your host in your next trip to Nicaragua, we have wonderful beaches, nice restaurants with specialty in different kind of food, Craft workshop where you can learn how to make it.
Our hotel rooms provide internet connection 20MGB, we also have a...
More
I stayed at the IC in Managua the night of April 1 and paid $50 for an upgrade to the Club floor. Upon entering my room I noticed a typewritten note from the manager saying that the club restaurant and bar were closed for the week. When I asked for a refund at the front desk, they refused. That will...
More
Dear Guest,
We do apologize for this inconvenience. During the first week of April we made renovations in the area of the restaurant, it was the reason why we had to close for a couple of days. However, we were attending all of our guest with the benefits your Room Rate includes in our Bar NAU and Cedro Salon under...
More
We are "world travelers" and thought this was absolutely one of the best ever! Stayed on
the Executive floor and check in was smooth as silk, cocktails & hors dourves every evening,
"gourmet" type breakfast every morning - pool area - magnificent, absolutely fantastic
staff - Scarlett in Exec. Lounge in the evening, Deyeby serves breakfast in the lounge in...
More
Dear Guest,
Thank for all your good comments about our property. We are glad you have enjoyed the time during your stay.
Now we know our hard work training all of our staff, keeping up our high standard in quality has a good productivity
We invite you to come once again to enjoy the new renovations of Restaurante Voltes and...
More
Exactly what you expect from an Intercontinental. Standard room; very comfortable bed; good quality linens; powerful shower; usual amenities. You’ll get a good night’s sleep and receive a good quality of care and service. Location is not great for the centre, but good if you want to go shopping in the local Mall
Ate the buffet for dinner. Good selection,...
More
Dear Guest,
Thank you so much for the great comments about the Hotel. We are glad you visited us in this occasion and hope won’t be the last.
Our goal is to succeed your expectations and make you feel you are home when you are not.
Looking forward to see you soon.
Best regards,
Birmania Montiel
More
Hotel located beside the Metrocentre shopping mall. Lobby is large and has nice ambiance. Check-in was smooth. Rooms are fresh and well equipped. Internet connection worked fast and room was comfortable. Breakfast area was fairly small but breakfast assortment good. Inner courtyard has the nice pool area with lounge chairs, sofas and sitting areas. Good for chilling out in the...
More
Dear Guest;
Thank you very much for your comment. We are very pleased to know that your stay was really pleasant, and we will be enchanted of having you in our Hotel in your next visit to our beautiful country.
Remember we are working every day to make the service better.
Birmania M.
Revenue Manager
More
Stayed at the Intercontinental on March 4, 2012. I tried to get in on the 3rd, but it was booked, and they would not let me cancel my prepaid reservation for the 4th. Nothing impressive about the place, it is pretty, but that is it. Full of gringos and when we travel we like to stay local.
More
Dear markroy53,
Thank you for your review and for staying with us.
We have implemented a pricing structure that allows us the opportunity to offer deeper discounts to our Guests. In order to offer these rates we must attach restrictions such as cancellation fees or full prepayment. Some of our lowest discounted rates carry full prepayment requirements while others carry...
More
If you own or manage InterContinental Real Metrocentro Managua, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
69% recommend
81% recommend
84% recommend
