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Sheraton Panama City

4.0 of 5
Via Israel y Calle 77 | San Francisco, Panama City 0819-05896, Panama
Hotel amenities
Sheraton Panama City
Ranked #33 of 94 hotels in Panama City
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195 reviews from our community

Traveller rating
    47
    82
    32
    17
    17
See reviews for
Families
23
 
Couples
33
 
Solo
29
 
Business
79
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Miami, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 18 May 2013 NEW

The Sheraton hotel is very nice, and most employees are excellent, but room service is terrible, they do not know their own menú!!! and there is a particular employee. Jackeline does not understand neither speak spanish, but she answer the phone in spanish :( Usually room service is expensive everywhere, this is not the exception, but the food is not... More

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San Jose, Costa Rica
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 11 May 2013

There are so many hotels in Panama it's crazy. This is an older hotel recently refurbished and have done a good job. Great location helps avoid getting traffic jams, and good value for money. It is a big hotel with lots of services and fabulous gym.

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See 3 more reviews by Leonardo N for Panama City
Giselle S, Public Relations Manager at Sheraton Panama City, responded to this review
20 May 2013

May 20, 2013 Dear Leonardo N: Thank you so much to take the time to share with us your experience here in Sheraton Panama Hotel & Convention Center. We are proud of our team of associates and we are delighted to hear about your positive experience with our services and facilities. We hope to see you again in the near... More

Playa del Carmen, Mexico
2 reviews
4 of 5 stars Reviewed 18 April 2013

I really enjoyed my experience in Sheraton Panama, I apreciate the new wonderful spa facilities and the kindness of the spa staff from the beginning to the end of my visit. The gym is gret and & enjoyed a dancing class. The lobby and the other areas renewed,

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Panama City, Panama
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 10 April 2013

I have stayed at the Sheraton Convention Center many time over the past seven years and have always enjoyed my time there. The service is great, casino is fun, and the staff are very accommodating. The location is superb. Directly across from the Atlapa Convention Center and close to the airport. The gym is the best in the city. The... More

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See 2 more reviews by panama-breeze for Panama City
Giselle S, Public Relations Manager at Sheraton Panama City, responded to this review
13 April 2013

April 13, 2013 Dear Panama-breeze: Thank you very much for your kind note and for acknowledging our staff and services. We greatly appreciate your feedback. We hope to see you again in the near future during your next travel to our country. Regards, Fernando Cardoso General Manager More

Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 April 2013

I have been staying at this hotel for 15 years. It is conveniently located by the exit of the "Corredor Sur" (the modern toll expressway from Tocumen airport that links to Costa del Este and then runs a stretch over the bay's waters). This hotel has had different names and owners over the years, such as Caesar's Park, Marriott, and... More

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Giselle S, Public Relations Manager at Sheraton Panama City, responded to this review
10 April 2013

April 4, 2013 Dear Faubel: Thank you so much to take time to share your experience here at our hotel. We greatly appreciate your feedback . We are specially proud of our team and we really appreciate your comments about our bellboys, and the rest of our staff. We hope to see you again during your next visit to our... More

Beijing, China
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 8 April 2013

This hotel needs a serious renovation in almost all aspects. It also needs serious commitment in improving the service quality. The room is small and old, and in some areas the floor swells upwards and made it's difficult to walk around. The bathroom is small. The breakfast choices are limited and in average quality. The qualify of service is not... More

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Giselle S, Public Relations Manager at Sheraton Panama City, responded to this review
10 April 2013

April 10 , 2013 Dear YQTA: Thank you for your comments and recomendation . Your feedback and opinion are very important for us . Sorry about all the inconvenience during your stay . We hope to see you again in the near future. Regards, Fernando Cardoso General Manager More

Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 April 2013 via mobile

The Sheraton is close-ish to the airport and right across the street from the Atlapac Convention Centre. Very friendly and accommodating staff at check in and throughout a brief stay. The fitness centre is amazing and they don't charge outrageous prices for in-room dining. I was there on a very hot (37 C) and the air conditioning in the rooms... More

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Giselle S, Public Relations Manager at Sheraton Panama City, responded to this review
8 April 2013

April 8, 2013 Dear Stemvick: thank you for your kind note and for acknowledging our staff. Your feedback and opinion are very important for our operation. We hope you will have the opportunity to come back and visit us again. Regards, Fernando Cardoso General Manager More

Washington DC, District of Columbia
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 24 March 2013

Stayed here during a convention, and it had some good and bad qualities. Check-in took forever, and aside from the excellent omelet station the breakfast was only so-so. The gym was fantastic, and the pool was nice. The service at the pool restaurant and on the terrace was very slow, and the food was just okay. It's perfect for those... More

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Giselle S, Public Relations Manager at Sheraton Panama City, responded to this review
8 April 2013

Apirl 8, 2013 Dear Slizsen: Thank very much to take the time to share with us your experiences here in our hotel. Your feedback is very important for us. Please excuse all the inconvenience during your stay. We hope to see you again during your next visit to our country. Regards, Fernando Cardoso General manager More

Fort Worth, TX
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 19 March 2013

There were many positive aspects to my stay at the Sheraton in Panama City, including the service and the updated room decor. Room service was always prompt and the staff were helpful and friendly. During a city-wide power outage, which prevented us from getting to our rooms, hotel staff came around the lobby area with cold drinks to ensure that... More

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Giselle S, Public Relations Manager at Sheraton Panama City, responded to this review
8 April 2013

April 8 , 2013 Dear Joeb 1249: Thank for your generous compliments about our staff and services. Your opinion are very important for us. We are sorry about the inconvenience with your air conditioner, we will take that in consideration. We hope to see you again in near future. Regards, Fernando Cardoso General Manager More

Lima, Peru
Top Contributor
195 reviews 195 reviews
45 hotel reviews
Reviews in 38 cities Reviews in 38 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 14 March 2013

O had a wonderfull experience at the Sheraton Panama Hotel and Convention Center, I have to congratulate, Felix at the front desk, Massiel Sales Manager, the BEST concierge helpfull , nice, always smiling dear TOMAS YOU ARE THE BEST!!, also I have to CONGRATULATE the staff at the Lounge 15th floor, the 2 fantastic ladys who welcome us for 7... More

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See 6 more reviews by Alex d for Panama City
Giselle S, Public Relations Manager at Sheraton Panama City, responded to this review
8 April 2013

April 8, 2013 Dear Alex d: Thank very much for your great comments and opinion about our staff and services. We really appreciate your feedback regardin our property. We are especially proud of our team of associates and delighted to hear about your positive experience with Massiel, Thomas , Felix and the rest of team. We hope to see your... More

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Additional Information about Sheraton Panama City

Also Known As:
Sheraton Panama City Hotel Panama City
Sheraton Panama City Hotel
Panama City Sheraton
Sheraton Panama City
Address: Via Israel y Calle 77 | San Francisco, Panama City 0819-05896, Panama
Region: Panama > Panama Province > Panama City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotels in Panama City
Price range (per night): S$162 - 256
Hotel Class:4 star (4*)
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Sheraton Panama City
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