They just shrugged their shoulders when I told them they did not clean our rooms by 4 pm after our tour of the Panama Canal but did offer to send towels. Wow, that's service! That same night we had dinner in the hotel restaurant and they wanted to know our room numbers BEFORE we ordered. I get back to my... More

Had a one bedroom suite with a kitchen. When you enter the door, you enter into the living room area. The floors are tiled but the room is super. The breakfast was buffet and very nice. More

Stayed at this hotel while on business in March. I found the staff to be helpful and friendly. It is an older property but the rooms are large and clean. Breakfast wasn't bad. The only thing I found is the loud ringing of the Church bells every day. You should check to make sure your room is not close to... More

As mentioned in other reviews of this hotel, the Crowne Plaza is remodeled but does not quite meet the expectations associated with a Crowne Plaza located in a capitol city. The bedroom was comfortable and we had fresh fruit delivered to our suite the first day only. Only one "welcome drink" voucher was received - but this was probably an... More

I was impressed by the level of service at the Crowne Plaza--extremely professional and courteous in a way that felt as though they were actually happy to help, rather than just obliged. The beds were amazing, I haven't slept that soundly in while. The hotel has one side, and in particular one corner, however, that faces a church. And those... More

I stay here about 1x/year for business. Be sure to take earplugs...it's in a very loud location. On one side is the El Panama pool (and the late evening parties) on the other is a major street (and the party buses). I always take earplugs when headed to this hotel. The bar food and room service are fine. Not too... More

I've been in several Crown Plaza Hotels and I think, this hotel is not as well valued for what you pay. I mean in general is a nice place with all the gear and facilities however, I think the hotel needs renovation. Not that there is anything critically bad in the hotel, it is just that it is getting old.... More

If you are expecting a top rated Crowne Plaza hotel...forget it. A review has to take into account value for money and there are no saving graces in this respect for this hotel. After a 12 hour flight from Amsterdam and long wait at Panama immigration the last thing you want is to arrive at hotel to find reception full... More

as a crown plaza, i supoused it was going to be in better condition. property seems to be little old and the rooms are big, but the furniture and rhe tv are old, also the bathroom. people is really nice and location is just in the middle of the hotel area. a supermarket Rey is close at walking distance. also... More