The staff was very nice. This hotel needs to be updated. The outside door nearest to our room was not able to be locked, a little scary. The breakfast room was under construction so breakfast was in a conferance room, the breakfast did not look appertising and the coffee was OK.

Attended a 2 day class in Augusta last week for business and found this hotel online through Hotwire.com. Never having stayed at a Best Western, but trusting the rating system of Hotwire, we expected "average to good" accomodations. However, we were pleasantly surpised! The cleanliness, attention to business needs, full complimentary breakfast, and the friendly and accomodating staff, exceeded our... More

I have been here before this hotel was a Best Western. It is very well located just off the I-95. Rooster's restaurant features delicious brick oven pizza for the weary traveller. The hotel is new, clean, spacious and an excellent choice for this class of hotel. I slept well and did not remember any sound of highway traffic. I plan... More

Kathy - Executive manager of the Housekeeping crew is awesome. She has a great staff that keep everything ship shape. The Breakfast are is being remodeled and the food is excellent.Very courteous staff. They interact with the travelers.

This is a nice, clean, and well-located hotel. The staff are very friendly and it is very close to restaurants, and other places. This is a very ordinary, cookie cutter property, and no more. The rooms are extraordinarily small, especially for this location. It has ample parking, and you can enter and exit from doors that are closer to where... More

loved the service house keeping was great friendly and clean breakfast lady Brenda I give a a plus very helpful ,friendly best stay ive had in long time house keeping was great was very impressed with the clean room and all the staff thanks to the whole staff I will return on my next trip

We found ourselves at this location to attend a conference at the civic center -- easy walking distance next door -- and found it to be a happy choice. Well-appointed and nice extras like cookies in the late afternoon. Breakfast area was spacious with plenty of room to spread out to read the paper. Decent variety of breakfast foods. Rooms... More

Everything was comfortable, clean, updated -- really nice. The staff was super courteous and helpful. The rooms were lovely, and the beds were comfortable. It's conveniently located right off the interstate. I would stay there again, and I recommend it.

I was leaving late in the afternoon around 4:00 to go to dinner; on my way out I heard one of the employees (Kathy) telling the others that she was leaving for the day. She had her coat and purse and left via the same exit as I did and held the door for me. That wasn't the part that... More