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Holiday Inn Express Auburn

2.5 of 5
10-12 Johnson St., Auburn, MA 01501
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Holiday Inn Express Auburn
Ranked #1 of 6 hotels in Auburn
4.0 of 5 stars 71 Reviews
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71 reviews from our community

    Trip type
Traveller rating
    28
    29
    10
    1
    3
Date Rating
WI
Senior Contributor
27 reviews 27 reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 15 May 2012

Recently spent five nights here on a business trip and shared a double queen room with a friend. The room & bathroom were spacious enough for two unrelated people to feel comfortable. Beds were comfy. Staff was extra-friendly. The event we were attending started very early in the mornings; many of our fellow travelers were there for the same event.... More

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Boston, Massachusetts
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 May 2012
1
person found this review helpful

Stayed here for one night with my husband. Chose this hotel because we were going to a concert at the DCU in Worcester and hotels closer to that venue were booked. Holiday Inns generally have a good reputation and this location did not disappoint, completely. We had booked it online and did not realize (until we arrived), that it is... More

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Kathy Kirk, Director of Sales at Holiday Inn Express Auburn, responded to this review
9 May 2012

Thank you so much for your comments. Marilyn gets so many compliments, She absolutely represents the kind of service that we are all about! The issue with the hair in the bathroom is totally unacceptable as you stated and we addressed that situation right away. We are terribly sorry about that, and it is against our high quality standards of... More

NB
Senior Contributor
45 reviews 45 reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 22 April 2012

We enjoyed our stay. Room was quiet, clean, comfortable and well appointed. Staff is professional and courteous. Breakfast had a good selection. First class - this establishment has earned the number one spot for the area. No complaints. More

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Kathy Kirk, Director of Sales at Holiday Inn Express Auburn, responded to this review
25 April 2012

Thank you so much for your response. We are happy to hear that we met your expectations at our property. Our management team and staff really enjoy being of great service to everyone who comes to stay with us. Please visit us again when you are in the area, we would love to have you back. More

Maine, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 22 April 2012

Visiting colleges and was a good place to stop for one night during our trip. Front desk staff was prompt and courteous. Hotel was well-kept and clean. Room was good. Included express breakfast had lots of options. Convenient to the highway and good place to crash for the night. More

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Kathy Kirk, Director of Sales at Holiday Inn Express Auburn, responded to this review
25 April 2012

Thank you so much for your response. We are thrilled you enjoyed all that our property had to offer. We take our reviews seriously and continue to hold high standards of excellence for our property. Please visit us again if you are in the area. More

Auburn, CA
Senior Contributor
40 reviews 40 reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 18 April 2012

First of all, the good because it was so good. The staff was completely helpful and very eager to please. We stayed here with 2 small childfren and were treated like gold. The included breakfast was delicious and hot. It was fresh and very good. The dining room was a very pleasant environment. The reason this hotel was a 3... More

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Buffalo, New York
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 March 2012

There is the sound of traffic, even from the back. This is right next to I-90 and on a main road. With that, any hotel in Auburn is right along 90 or 290 with heavy traffic 24 hours a day. The rooms next to the road can be loud. With that said, the staff is good, rooms are clean and... More

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Lancaster, Pennsylvania
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

First time staying at Holiday Inn Express. Simply needed a place to stay for the night due to a business trip and got more than I expected. Great value. Very clean and appeared new. Breakfast was fresh and had plenty of options. No complaints. Would definitely stay again. More

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Kathy Kirk, Director of Sales at Holiday Inn Express Auburn, responded to this review
25 April 2012

Thank you so much for your response. We would love to have you back again at our hotel in the future. We are seven years old and have just put in brand new pillowtop mattresses in every room, as well as brand new flat screen TVs and brand new cabinets for the TVs. We are sorry that you found our... More

Albany, New York
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

The room was amazing, updated, large and very clean. The pillows and bedding were great! The bathroom was very large! Great breakfast opinions! The front desk staff was very helpful, accommodating, and funny! Large parking lot with free parking, overall, great hotel! More

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Skaneateles, NY
Senior Contributor
33 reviews 33 reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

We like to stop here on the way back from Boston. The rooms are clean and well appointed. The bathrooms are spacious and modern. It is fairly quiet. My only suggestion for improvement would be firmer, larger pillows and new tv's. The breakfast is better than most budget hotels. The staff is very nice. More

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Schenectady, New York
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

Attended Frozen Fenway, but didn't want to stay in Boston as we needed to be back in the Albany area early the next day so travelled part way back. Clean, comfortable, great breakfast (sausage gravy and biscuits, my favorite), good location, quiet, friendly. Only 2 minor annoyances: inconsistent climate (very cold 70 degrees setting, but turned warm during the night);... More

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Additional Information about Holiday Inn Express Auburn

  • Holiday Inn Auburn
  • Auburn Holiday Inn
  • Auburn Holiday Inn Express
Address: 10-12 Johnson St., Auburn, MA 01501
Price range (per night):* S$156 - 255

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Holiday Inn Express Auburn
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