i stayed here with my boyfriend during his bowling tournament and everything exceeded my expectations! the staff was great, the rooms were great, the pool was alot of fun, and it was a very pretty and big hotel, the room was fairly big and very comfy. we had a great time, deffinetly reccomend this hotel! More

The rooms were clean and the beds were comfortable. The only concern I had was that there was a small refrigerator placed just outside of the bathroom and there were several times when i came out of the bathroom and stubbed my toe on it. I was seeing stars one time that i stubbed it. I think they should move... More

Again another Fairfield Inn with not so professional front desk agent. I felt I was intruding on whatever they were doing. Room was clean but it just was not worth the high price to stay here. More

PEOPLE WERE GRANTED ACCESS TO MY ROOM WITHOUT MY AUTHORIZATION! I knew these people, because I was meeting up with them for a dinner event in the area, but was very surprised to have them in my room upon arrival. I never gave the okay to let these people in my room to Staff. This is a HUGE concern! BREAKFAST... More

I was based at this location for a work-related 15-day stay and have nothing but positive things to share. The front desk employees were courteous and helpful - especially Katie, who's friendly, responsible and always pleasant to work with. The rooms were clean and updated, and I especially appreciated having the refrigerator, microwave and access to laundry facilities during my... More

Stayed here for two nights visiting the DCU Center. It was out of the city but very close to the event. The DCU Center is easy to get to via the highway and if you shop you can get close parking for $10. As downtown Worcester is not a city most want to casually stroll and take in the night... More

We enjoy Chuck's steakhouse across the street--and TJMAXX for assorted extras for my college son. The hotel is not far from the Cross, and is basic with all the necessities. Including breakfast. The only hard part is the left hand turn out of the parking lot to visit the school. No dogs allowed. More

This is what looks to be a new Fairfield Inn built from scratch less than 10 years ago. The lobby is fresh, bright and welcoming. Restaurants and shopping are within walking distance. It was a February weekend night. I had a reservation and asked the desk clerk when checking in if they were sold out. He said they were not... More

Wifi was lousy - everything else was great! Room was clean and all seemed brand new. More