My wife and I took a short term mission trip to Guatemala. We stayed at El Carmen. The staff was very friendly and accommodating, particularly when my wife became ill. The room was comfortable. The hot water was a bit sporadic, but other than that - no complaints. The breakfasts were great! If given the opportunity to return to Guatemala,... More

If I hadn't been staying as part of a group tour I would have moved out. Truly dismal. I think the rooms on the upper floors are better and have windows, but the ground floor rooms were noisy, old, worrying electrics, no privacy so the bathroom window opened onto the courtyard where breakfasts were served, damp, smelly, horrible and nylon... More

As a frequent traveler to Guatemala since 1991, I have stayed at the El Carmen Hotel many, many times. I like the location especially as I have slowed down a bit with age, and it is nice to be in such a convenient location. I love the rooftop and have often entertained friends where we've enjoyed the wonderful views, sat... More

I stayed for 4 nights as part of a GAP tour and have no hesitation in recommending this hotel. From our arriveal we were treated really well and a few of us were moved as one or two rooms had no TV. They could not do enough for us and we were given access to their kitchen to cook, their... More

Perfectly located - close to the main area but far enough away to get a "neighbourhood feel". Staff was very friendly and helped us out when we were mistakenly taken to the wrong hotel. Our room were larger than expected and was comfortable for what we needed. a nice courtyard allowed for some escape from the heat. the only negative,... More

The people at Hotel El Carmen are incredibly helpful, kind, considerate--we much appreciated Paulino and Libny for their assistance during our ten-day stay. Breakfasts were great, the room was comfy (with the fan they provided) and were kept clean each day, and it was quiet at night. Its proximity to the park, to restaurants, to everything, was perfect. If you're... More

Stayed at El Carmen for two nights whilst on a tour of Central America. Hotel was located in an excellent spot in Antigua. Has a very pretty roof top area, with lovely views. Room was on the small side, but bed was extremely comfortable, with tv (cable) provided in rooms. We'd arrived at the hotel at 4am (from an overnight... More

Yes, those older (2008) bad reviews are still true, read them if you don't believe me. Positives - The room was not very clean (by first world standards), but still acceptable. The included breakfast was decent. The location is great - the middle of the town. Negatives - Room windows face into the hotel not outside + no air conditioning... More

Our experience with Antigua was a very positive one but to say that this hotel contributed to it would be an outright lie. The photos on the expedia website are completely false. First off, the hot tub on the roof has no water in it and it's probably because they are incapable of heating water properly. We had no hot... More