The room had a musty smell. When we complained, they offer to change rooms but the new room had the same problem. It was a bit cramped for a five stars hotel. The desk was fine, with American Europeans and Saudi plugs, but the chair was terrible. I could not use it for working. The window looked at Red Sea... More

Frindly staff and good food, sure next stay will be in this hotel More

I stayed at this hotel for one week in May. The hotel is in a great location with many shops and restaurants within walking distance. The staff was amazing. Especially Doorman Aslam. He actually showed me my room when I checked in to assure it was acceptable. He also helped arrange a driver and sightseeing outing for my colleagues and... More

It's one of the best hotels to stay in Jeddah.. Directly on the Cornich, accissble to main roads & streets where you can reach easily the place you need .. very near by Cafes & Restaurants .. special treatment for guest that makes you feel special .. More

I was nervous about staying here because of all the reviews being very mixed, but i was pleastently surprised, the stay was fine, the hotel is ok not WOW as its old but its great for a few nights... it was clean, good service great food, im staying again next week More

we stay here every year before we go to makkah to perform umrah. they've got an excellent Iftar / breakfast during Ramadan beautiful atmosphere. the rooms are exceptionally clean , with white clean sheets! good location walking distance to jamjoom shopping mall and bin dawoood right across the beach which lights up at night good staff can be very busy... More

The hotel has been improved from the outside but in the inside the hotel would need overhaul. For Intercontinental standard this is below average and the service is well below average. The only reason, I go there is because of the location and their very good limo service. Otherwise, I have been coming there for almost 9 years and they... More

The hallways are creepy and can make you see stars. I thought the rooms were cramped and mustly smelling. I would not reccommend. The breakfast bar was good. More

Very conveniently situated hotel, right in the middle of the center, close to Al-Balad and some shopping areas. However, rooms could be better for that price level, they are cramped and were designed not good according to my own taste. The bed mattresses are very soft and you can wake up with back ache in the morning. Staff are very... More