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All 433 Dubai hotels »

Jumeirah Zabeel Saray

5.0 of 5
The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Hotel amenities
Jumeirah Zabeel Saray
Ranked #37 of 433 hotels in Dubai
4.5 of 5 stars 290 Reviews
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290 reviews from our community

    Trip type
Traveller rating
    201
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    25
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    6
Date Rating
1 review
5 of 5 stars Reviewed 27 May 2012 NEW

We still have 5 nights of our 12 day stay here....this hotel (is really an Ottoman palace!) is truly amazing. The hotel decor, rooms, pool, spa (the biggest in middle east), restaurants and last but not least the people working here have all been exceptional. We are also on the half board package which to say is value for money... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 26 May 2012 NEW

Just had 2 nights in Dubai en-route to Maldives and it was the most amazing hotel and staff were extremely attentive. The hotel lobby was just so opulent, tried to take photos of one of the many beautiful chandeliers but it does not do it justice. Stayed in a deluxe room, huge bedroom with the Turkish bath and Aspray toiletries... More

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Geneva, Switzerland
1 review
5 of 5 stars Reviewed 26 May 2012 NEW

We were very happy to stay in the Jumeirah Zabeel Saray. The service was perfect and as we were in a junior suite, we could have access to the lounge. The people there were very nice with us and specially Simon. I clearly recommend this hotel. Have nice trip More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

We stayed at the Jumeirah Zabeel Saray last year (Sept 2011). Our stay at the hotel was flawless, the service was exemplary. The hotel rooms are very spacious and done to a very high standard including a large marble Turkish bathtub. The pool area is fantastic and the beach is also nice. We also tried the Indian restaurant at the... More

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JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review
27 May 2012

Dear Guest Thank you for recommending Jumeirah Zabeel Saray on TripAdvisor and for taking the time to share your feedback from your stay with us. It is very pleasing to read your positive comments and to learn that you thoroughly enjoyed your holiday. In regard to your feedback on the location of our hotel on Palm Jumeirah, while you may... More

England
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 25 May 2012 NEW

Last year my Fiancé and I stayed at this hotel relatively soon after it had opened and had a mixed review (please see my review from last year if interested). The pool service was slow (if you got any at all!), the meals at one of the restaurants was poor and there was a general feel that the staff members... More

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See 2 more reviews by Legallyblonde111 for Dubai
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review
27 May 2012

Dear Guest I appreciate your loyalty to Jumeirah Zabeel Saray and would like to thank you for your review from your recent stay with us and for recommending our Resort Trip Advisor. I was of course most concerned to learn of the attitude of my colleague upon check out as well as the service delays you faced while dining at... More

Milton Keynes
Top Contributor
57 reviews 57 reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 24 May 2012 NEW

Amazing looking hotel and I'm told it was used in Mission Impossible 4 (-the part in India?!) the main issue I faced is just how long it takes to get off the palm and the wait for yellow taxis (not the more expensive private ones that seem to pushed on you everywhere!). Although I only had breakfast (which is a... More

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JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review
27 May 2012

Dear Guest Thank you for taking the time to share your feedback from your recent visit of our hotel and for recommending our Voda Bar on Trip Advisor. With regard to your feedback on the time it takes to get off Palm Jumeirah, on average it takes around 10 to 15 minutes from Jumeirah Zabeel Saray to get off the... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

Beautiful, staff are excellent, due to position takes a little it longer to get places but worth it for the lovely hotel itself. Food excellent, cost like everything in Dubai is over priced but when you accept that its on par with other hotels. More

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JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review
25 May 2012

Dear Guest Thank you for taking the time to share your feedback from your recent stay with us at Jumeirah Zabeel Saray. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you for acknowledging so many positive elements of... More

Voorburg, The Netherlands
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

I stayed at the Jumeirah Zabeel Sarah with a friend and we felt like royalty. Upon entering the lobby, it felt like we entered a film set. Which wasn't so strange, because it was the film set for MI4 Ghost Protocol! We absolutely loved our fantastic room. The staff were very friendly and helpful. The infinity swimming pool was breathtaking.... More

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JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review
25 May 2012

Dear Guest Thank you for taking the time to share your feedback from your recent stay with us at Jumeirah Zabeel Saray. Thank you for your kind acknowledgement of our warm hospitality and exquisite facilities. We make every effort to maintain the high standards of timely and quality service delivery Jumeirah is renowned for, and we are delighted that we... More

Dubai
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 22 May 2012 NEW
2
people found this review helpful

My husband and I spent last weekend at Jumeirah Zabeel Saray and after just one night, we both commented that we felt totally relaxed and as though we'd been away for ages. The hotel is much improved in the past 12 months, the staff are now excellent, extremely friendly but not over the top like they can be at other... More

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JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review
25 May 2012

Dear Guest Thank you for taking the time to share your feedback from your recent stay with us at Jumeirah Zabeel Saray and for recommending our hotel on Trip Advisor. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank... More

Wirral
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 18 May 2012
2
people found this review helpful

I added a few days to a recent business trip so spent 5 nights here.....wow The meet and greet was great, a drink and a towel, no fuss which after nearly an hour in a smelly Dubai taxi from the airport was appreciated. The room was a huge wow factor, very jumerira but more opulent and very, very stylish. The... More

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See 4 more reviews by T4DJB for Dubai
JZS_Management, General Manager at Jumeirah Zabeel Saray, responded to this review
20 May 2012

Dear Guest Thank you for taking the time to share your feedback from your recent stay with us at Jumeirah Zabeel Saray and for recommending our hotel on Trip Advisor. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank... More

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Additional Information about Jumeirah Zabeel Saray

The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Price range (per night):* S$250 - 1,417

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Jumeirah Zabeel Saray
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