Some reviews say “so what, it’s for free!” Well the hotel is not free for Emirates and it seems the only hotel guests are Emirates passengers, so bad PR for Emirates! Waiting for the shuttle bus seemed like forever, check-in was as chaotic as immigration, the room was dirty (I don’t think the bed sheets were changed after the last... More

as a free stop over hotel,, it certainly was excellent, shuttle bus to and from the airport, lunch and dinner included, which was v. good. Plenty of helpful staff, and had even organised an alarm call before I asked them - which I got ! Rooms are very spacious, clean, and all amenities working.By their location airport hotels are near... More

For free accommodation and stay of two days as a layover of 21 hours ,Good decent safe place to stay, staff very friendly and responsive. Spacious and clean room. Food was nice. Hotel also provides sightseeing packages for the Dubai city tour for$ 50 and best among was the Desert Safari Dubai

I don't understand why people are complaining about a stop-over hotel where your stay is paid for by the airline. Do you really expect caviar dinners,bubble baths and city tours included ? The check in- check out are smooth, the rooms are spacious, the air con works great, there are buffet meals ( average quality of food though) and there... More

We stayed only one night as transfer hotel . Very big place , nice pool bar with DJ pretty far from city but close to airport . We had free buffet included in the transfer , which was OK but nothing to write home about ;) staff friendly and helpful, room spacious and clean . Only downside was the wi... More

This hotel can be only reserved via Emirates whenever you miss flight, in my case it was due to Emirates delay. Hotel is very good, room was really large but lacks basics like tooth paste, tooth brush, conditioner. TV remote control was not working. When I asked the reception if there is complementary water in the room, the response was... More

For a free accommodation, I had no complaint. I had a restful sleep and hotel provided a wake-up call. Some rooms are bigger than others, so make sure you request one if you need a more spacious room. Room was clean. It's ok if you're here for a transit only. Lunch and dinner were complimentary. Food was basic. Mostly either... More

Whilst this was only an overnight stay, courtesy of Emirates STPC ( stop over paid by carrier) , on my way to Phuket, it still gave enough time to form an impression on whether I would stay at this particular hotel again. Check in was quick and efficient, lobby and lifts pristine, as was the floor where my room was... More

Stayed here courtesy of Emirates Airlines because of 14-hour layover. To be fair to the staff of the hotel, this is a very busy hotel and so if you don't set expectations too high (as we did), then you'd be pleasantly surprised that it's a pretty good hotel for a much needed break after a long flight, and before another... More