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Chelsea Plaza Hotel

237 2nd December Street, Dubai United Arab Emirates
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Traveller (205)
360
Panoramas (27)
Room & Suite (119)

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About

#471 of 801 hotels in Dubai
Location
Cleanliness
Service
Value
Exquisite decor of the 90 deluxe rooms and 8 suites is finished in impeccable detail with wood, silk and bronze, complementing a king or twin bed/s with Dream Beds, lush linens, feather duvets, large work desks and high-speed Internet. Enjoy views of bustling Satwa or the serene view of the fountain. What is special to all rooms is the unique separate Bath and Walk-in shower facility, plus thoughtful touches such as bathrobes, slippers and morning newspaper on request.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
Arabic, Filipino

Location

237 2nd December Street, Dubai United Arab Emirates
Name/address in local language
Chelsea Plaza Hotel
463Reviews4Q+A88Room tips
Traveller rating
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Karim H wrote a review 4 Mar
2 contributions
So guy I introduce myself first my name is Kenn from France (Paris ) and I am a regular customer in the hotel then in the clubs 1st floor also so today was my first experience on the ground floor inside the bar which is very bad anyways I went there with my friends then we were 5 people with 2 more old friends inside they were drinking already like 3 btls then we took only 2 more drinks it’s 02am then the lady inside the bar her name’s (SHARMALA) she told me guys you’re playing pool and you’re not spending next time I’ll not let you go in them I explain to her that they just took a dinner and my friend they’re MUSLIM means no alcohol so that’s why we took only 2 drinks and we’re leaving anyways I want to pay my drink only she told me I’ll take payment for the 2 drinks , I said no I’ll pay for only my drink and my friend will pay for his drink like she made me uncomfortable next to my friend on asking me like 3 times then I explain again please kindly take a payment only for my drink they she started screaming next time guys I’ll not let you come … I said please talk slowly and don’t talk to me like this otherwise call me the manager she said there is no manager talk to me I decide so I asked her to give me her name to complain she didn’t even have the tag with her name which is not allowed already I asked her like 3 times she said I’ll not give you my name what you’ll do !!! Then I called the front desk manager on duty he gave me her name and he asked her where is your tag she said I don’t know then he said why the customer is asking for your name and you said no I’ll not give next to him she refused anyways I’m so disappointed with this bad service and miss of respect this category of people shouldn’t work in such amazing city liKe DUABI ‼️‼️
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: Never use the bar on the ground floor it’s death and bad service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tanvir C wrote a review Jan 2024
Dhaka City, Bangladesh39 contributions6 helpful votes
+1
The hotel needs major renovation. The carpet, restroom fittings, the furnitures need to be updated. The hotel has relatively inexperienced set of staff and are not fully aware of routine hotel customer service requirements. Unless you are in need of a hotel in that particular neighborhood, you should look elsewhere.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Taxis are hard to get during afternoon peak hours so make sure you plan your travel accordingly.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abhinav Abhay Uniyal, Guest Services / Front Office at Chelsea Plaza Hotel
Responded 26 Jan 2024
Dear Mr. Tanvir, It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback. At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention. Please accept our sincere apologies for the inconvenience caused during your stay. We have noted all your concerns, and we will convey all your constructive feedback to the management. We look forward to welcoming you again with improved services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ahmed h wrote a review Dec 2023
4 contributions
Everything was great. Breakfast was very delicious. I was very happy. The staff's behavior was more than wonderful. Specifically, Rohit was very good for us. Restaurant ambience is very good. The pool side area is good for dining.will visit again thanks agai one more time Mr.Rohit😍
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abhinav Abhay Uniyal, Guest Services / Front Office at Chelsea Plaza Hotel
Responded 19 Dec 2023
Dear Mr. Ahmed, Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel. We will also convey your feedback to the concerned team members, and we look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angie Bone wrote a review Dec 2023
3 contributions1 helpful vote
Having read some reviews about the noise from nightclubs at this hotel, its fair to say I was a bit concerned about the booking which had been made by my employer. I'm pleased to say that I was allocated a room (403) in the quiet part of the hotel and was not disturbed by noise at all. Colleagues who were affected asked to move and were moved to quieter rooms whenever possible. The rooms are big, and although the fittings are a little tired everything was functional and comfortable, with piping hot water at good pressure. Room service restaurant meals, while not haute cuisine, were perfectly acceptable and prompt. Daily cleaning of the room was good. Service from the hotel staff was exemplary - they were all very helpful and responsive - answering questions, obtaining cabs and providing printing on request. If I were looking for low-cost accommodation in Dubai again, I would be very happy to stay here again.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abhinav Abhay Uniyal, Guest Services / Front Office at Chelsea Plaza Hotel
Responded 12 Dec 2023
Dear Guest, It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback. At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention. We are delighted to know that you enjoyed your stay at the hotel. We will also convey your constructive feedback to the management, and we look forward to welcoming you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ahmed E wrote a review Sept 2023
1 contribution
ushani and faince, ramadan, manju, amazing and helping as well, you made me feel like home, you all the best team, i will make sure to come again as usual, wishing you all more of success and happiness thank you
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abhinav Abhay Uniyal, Guest Services / Front Office at Chelsea Plaza Hotel
Responded 7 Dec 2023
Dear Mr. Ahmed, Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel. We will also convey your feedback to the concerned team members, and we look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Glyza wrote a review Sept 2023
4 contributions
Housekeeping was too lousy,,,we ask for extra sugar and tea but it takes 30 minutes to come and he bring coffee instead of tea,,,,then we ask band aid as well but the thing is they dont have😔😔😔 its too impossible that first aid is not availble in the hotel😔,,,and special mention to aisha in the reception shes polite and shes the best👏👏👏
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abhinav Abhay Uniyal, Guest Services / Front Office at Chelsea Plaza Hotel
Responded 7 Dec 2023
Dear Guest, It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback. At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention. Please accept our sincere apologies for the inconvenience caused during your stay. We have noted all your concerns, and we will convey all your constructive feedback to the concern department and the management. We look forward to welcoming you again with improved services.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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adnan H wrote a review Aug 2023
2 contributions
Hi Sorry To say Room is Very Dusty And Staff Was very rude and crazy also receiption one Sri Lanka and one lady Black Both Treating guests like we are Not paying used hard words we stay last month in Chelsea executive hotel Near by friendly staff But Your receiption staff must be changed if You want to get more clients they were came back to You thank You It's my advice
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abhinav Abhay Uniyal, Guest Services / Front Office at Chelsea Plaza Hotel
Responded 7 Dec 2023
Dear Mr. Adnan, It was our greatest privilege to have you stay at the Chelsea Plaza Hotel, and I personally thank you for taking time to share your valued feedback. At Chelsea Plaza Hotel, we strive to ensure that every guest is provided with the best possible service and attention. Please accept our sincere apologies for the inconvenience caused during your stay. We have noted all your concerns, and we will convey all your constructive feedback to the concern team member and management. We look forward to welcoming you again with improved services.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ali G wrote a review Aug 2023
1 contribution
The room is very nice and we got a nice view.my kids were very happy and they enjoyed the pool.the staff was very helpful and especially the receptionist ms madumi was very helpful and she is always treating the guest very politely and friendly.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Abhinav Abhay Uniyal, Guest Services / Front Office at Chelsea Plaza Hotel
Responded 7 Dec 2023
Dear Guest, Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel, and we look forward to welcoming you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Asghar S wrote a review Aug 2023
2 contributions
The hotel staff was very good each of them are very friendly and supportive they go extra mile for guest comfort really I’ve grown soo much to them they’re like my family now totally recommend going there.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abhinav Abhay Uniyal, Guest Services / Front Office at Chelsea Plaza Hotel
Responded 7 Dec 2023
Dear Mr.Asghar Thank you so much for taking the time to review us. We are delighted to know that you enjoyed your stay at the hotel, and we look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sadiq S wrote a review Jul 2023
1 contribution
The location is very good.but I had some issues with the ac.the reception staff changed me for a better room.i should thank to Ms madumi and Mr jibin from reception.They are very helpful and always serve the guests with a smile.the stay was good.
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Abhinav Abhay Uniyal, Guest Services / Front Office at Chelsea Plaza Hotel
Responded 10 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our prime location. We apologize for any inconvenience you experienced with the AC, but we're pleased that our reception staff, Ms. Madumi and Mr. Jibin, were able to swiftly address the situation and provide you with a better room. We'll make sure to pass along your kind words to them. We're glad you had a pleasant stay overall, and we look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$62 - S$94 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rydges plaza dubai hotel dubai, dubai rydges plaza hotel
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Al Jafilia
NUMBER OF ROOMS
98
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CHELSEA PLAZA HOTEL: UPDATED 2024 Reviews, Price Comparison and 374 Photos (Dubai, United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Chelsea Plaza Hotel
Which popular attractions are close to Chelsea Plaza Hotel?
Nearby attractions include XDubai Skatepark (0.2 km), Archies Lending Library (0.5 km), and Union House Flag (0.2 km).
What are some of the property amenities at Chelsea Plaza Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Chelsea Plaza Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Chelsea Plaza Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Chelsea Plaza Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Chelsea Plaza Hotel?
Conveniently located restaurants include Ravi's, Al Mallah, and Ravi Restaurant.
Are there opportunities to exercise at Chelsea Plaza Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Chelsea Plaza Hotel have airport transportation?
Yes, Chelsea Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Chelsea Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Chelsea Plaza Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Chelsea Plaza Hotel?
The staff speaks multiple languages, including Arabic and Filipino.