We have just returned from the most amazing 5 day break at Al qasr. From the moment we entered the complex, to the sight of majestic golden stallions prancing in the sun, to the last trip around the waterways in one of the many 'abras' (boats), our expectations were exceeded in every way! This is a truly magnificent hotel in...
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I would like to thank you for your complimentary review on TripAdvisor, following your subsequent stay with us at Madinat Jumeirah. This will certainly motivate our team to continue to deliver the best service to all our guests. It is always very rewarding to receive such compliments as the team endeavour to ensure that every guest leaves with great satisfaction....
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This is a fantastic hotel with great views of the Gulf sea and the Burj Al Arab.
The rooms are second to none and the food is fantastic.
If there is one feedback point for the hotel, that would be that they should have more then one breakfast chef station for making the fresh eggs and omllets, as you have...
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Reviewed 28 June 2008
Dear Guest,
I am delighted to read your review and to learn that you and your family enjoyed your stay with us. Thank you for visiting Al Qasr for your holiday and for taking the time to post a review of your experience on TripAdvisor.
We at Madinat Jumeirah endeavour to provide nothing but the best of service and facilities...
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Excellent Hotel in a fantastic complex. No need to leave the hotel and surrounding complex at all, there is everything you could wish for on site. Getting around the complex on the 'abras' (boats) on the waterways or by golf buggy is really easy. The staff were superb. We would certainly return.
Dear Guest,
I am delighted to read how much you enjoyed your holiday with us at Al Qasr, Madinat Jumeirah and sincerely appreciate you taking the time to post a review of your experience.
Thank you for acknowledging so many positive elements of your holiday, as it is from your feedback that we will be able uphold our commitment to...
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We have just returned from the Al Qasr after such a wonderful holiday! This hotel is just amazing and so luxurious. The staff cannot do enough for you and the service is just superb. We have stayed at other hotels in Dubai, but this is where we will be returning as you just cannot fault it all. The food at...
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Dear Guest,
Thank you for taking the time to recommend Al Qasr on TripAdvisor. I am delighted to read that you enjoyed the services and facilities we provide.
Your comments with regards our colleagues are very pleasing and I am grateful for your kind remarks and the opportunity to personally recognize their outstanding level of customer service. Our team at...
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Expensive but it is worth it. Excellent beach, beutiful and romantic restaurants, paradise on earth
Dear Guest,
We would like to take this opportunity to thank you for posting a review on Trip Advisor with regards to your recent stay Al Qasr.
I am delighted to read that you enjoyed your stay with us and was pleased with the service and facilities provided at the property. All your kind comments with regards to beach and...
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There are too many good things to mention them all in this review as it would be pages long!
The whole hotel and surrounding complex is stunning. Decor and cleanliness is immaculate. The housekeepers do a fantastic job of both the rooms and public areas. The rooms are large and very comfortable; the beds are unbelievable!
The staff were a...
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Dear Guest,
I would like to sincerely thank your complementary feedback on TripAdvisor, following your recent stay with us at Al Qasr, Madinat Jumeirah.
I am delighted to learn that you were impressed with both our service and product. Our team is very focused on extending the very highest level of service to all our guests and of course the...
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This hotel was very impressive. The rooms were big and luxurious. The service was incredible all around the hotel but especially by the pool where you are given ice lollies,cold towels , water and fresh fruit and salad around the clock. I would absolutely recommend this hotel to a friend and would return. We have also stayed at the Atlantis...
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Dear Guest,
Thank you for sharing your review and recommending our resort through TripAdvisor.
All your kind comments with regards to the room, service provided especially by the pool side are highly appreciated. I am very fortunate to be able to work with and be supported by tremendous colleagues, I sincerely thank you on behalf of the team.
Once again,...
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The stay was fabulous, absolutely tremendous.
The staff:
Very competent and open to help and assist.
They paid attention to every single detail and it was exceptional.
The welcome:
They welcomed us with champagne.
Asked for preferences and treid to accommodate your preferences during your stay.
Rooms:
Excellent condition of rooms and very spacious.
This high quality was proved by...
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Dear Guest,
Thank you for taking the time to share your feedback following on your recent stay at Al Qasr, Madinat Jumeirah.
When it comes to choosing a hotel for your holiday, I am aware that there are many hotels to select from within Dubai. On behalf of the team, I would like to thank you for choosing to stay...
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Dears Sirs,
We have stayed at Jumeirah Al Qasr with my daughter of 8 years old from April 3rd 2012 till April 10th, 2012. My husband joined us on April 5th and left on April 9th.
On April 3rd, we arrived late at night, around 0:30pm. At this late hour, you really want to settle down and fall asleep in...
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Dear Guest,
Thank you for taking the time to log you stay experience and please accept my sincere apologies for the various shortfalls you experienced throughout your time with us.
I have addressed the points raised in your comments and wish to assure you that every effort will be made to ensure that there are not reoccurrences. Every guest is...
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Like last year we stayed again-this time only one night march 7/8,cutting the flight Joburg-Delhi in 2 parts-at the Al Qasr Jumeirah andI only can repeat, what I wrote already last august: This is in fact one of the very best hotels- for example: imagine,we arrived in Dubai around 5 in the morning, in the Al Qasr then some minutes...
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Dear Guest,
Thank you for your feedback foloowing your second stay with us.
We at Madinat Jumeirah are continuously striving to improve our services and products, therefore your feedback is very valuable and I thank you very much for sharing it with us.
Once again thank you for your continued loyalty and for recommending Madinat Jumeirah as the "Centre of...
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