Stay here for 2 nights on 19/20th May. Excellent service, the staff is friendly & helpful. I could walk in to to Burman Mall without stepping out of the building so avoided the sun. This hotel is really value for money with nice suites at reasonable prices. Will stay there again if they dont increase their rates.
I had a great Stay at Bur Jumna Arjaan by Rotana.The exquisite Suite Rooms are of 5 Star Category with great services and co-operation from the staff. Located ideally at Bur Dubai, My short stay at Dubai was well taken care of by sincere and cooperating staff, who are also cosmopolitan.The only limitation is that the Hotel is Non-Alcoholic.
Dear Mr Gautam,
Thank you for your very positive feedback on our property!
We have shared the feedback with our team members so they can also know how our guests feel about their stay in our property.
I note that you mentioned it is unfortunate that our hotel does not serve alcohol and you have rightly advised there are bars...
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Last week I found myself wondering what Dubai is actually all about.
Whilst I have come to the conclusion that it’s God’s Sandpit, others may come to another conclusion – everybody to their own, but I have seen Dubai and don’t have to come back in a hurry.
This is actually a little bit of a shame, as my coleaguye...
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I've enjoyed my 2 days stay in this hotel. Pros: specious suites, Fitness center, metro station just next door, shopping mall, coffee shops, staff polite. Cons: far away from New dubai but short journy by metro. No big deal
Dear Mr Abdulmonem,
Thank you for your feedback on Tripadvisor of the Burjuman Arjaan by Rotana.
Your comments covered most of the key features in our facilities, and our location to the Metro, and we really appreciate you taking the time to share your experienec with others.
We hope to one day welcome you back to our hotel and wish...
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This hotel is situated in the older part of Dubai, not far from downtown Dubai, Dubai Creek, etc. It's attached to an upscale shopping mall and a Fitness First which both increase the attractiveness of this hotel (due to the free access to the Fitness First facility and their pool, as well as easy access to tons of restaurants and...
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Dear Ms Ebbie Sue,
Thank you for taking the time to share your experience of your stay at the Burjuman Arjaan by Rotana. All feedbak is important to us as a team to help us to understand the needs of all of our guests and always continue to strive to exceed our guests expectations and increase our offering of facilities....
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Anything to be fussy. Actually, we don't dare to support reputation, because we fear that the hotel may rise its prices because of all the excellent evaluations. Everything was perfect: the situation of the hotel, the large suites, the cleanness, the breakfast, the housekeeping, the fitness, but most of all: the entire team and its service! Please, Rotana, keep Your...
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Dear Mr Hofmann,
What a pleasure it was reading your very positive feedback on your recent stay with us at the Burjuman Arjaan by Rotana. Your comments have been shared with our team and we are most grateful to you for sharing with us your wonderful experience at our hotel.
We look forward to welcoming you back to the hotel...
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I stayed in Burjuman Arjaan Rotana during a work training for five days, and I truly loved the apartment we stayed in.
The receiption staff handled our reservation efficiently and quickly. Car was parked in the valet parking. The deluxe suite was spacious, clean, beautifully decorated and well-equipped.
Of course the best value is the Burjman Shopping mall where we...
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Dear Ms. “Utopiant”,
We are delighted that you enjoyed your recent stay with us during your training with BSI and I sincerely appreciate that you have taken the time to post a review of your experience on our page in Tripadvisor. We are very pleased to receive your kind compliments of our Reception and Valet team, the high levels of...
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Pros:
Great service as you would expect from Rotana.
Very spacious apartment with balcony and a view of the glamorous city of Dubai.
I-Phone / I-Pod dock.
It is like an extension to Burjuman mall where you can spend a good time shopping and trying a lot of great restaurants and coffee-shops.
Cons:
Located in a busy area and a...
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Dear Mr. Maged,
I sincerely appreciate your feedback on Tripadvisor following your recent stay at the Burjuman Arjaan by Rotana. Thank you very much acknowledging so many positive elements of your stay, the spacious suites with spectacular views, fine touches like I-Pod dock to make your stay homely and the convenience of being adjacent to the famous Burjuman Mall. On...
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I stayed with my husband 11 days and it was all good. Aparthotels usually have lower standards than regular hotels but this one is the exception. The rooms have small kitchennete with everything needed when you have to stay more than 2 or 3 days. There is a great supermarket nearby so you don't depend on eating out, but if...
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Dear Mrs. Martha,
Thank you for choosing to stay at the Burjuman Arjaan by Rotana on your recent visit to Dubai and I am very pleased to read how much you enjoyed your recent stay with us. I sincerely appreciate your warm compliments about our friendly team in the hotel and am delighted to learn that you and your husband...
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We recently visited Dubai to celebrate New Year 2012 & booked a Premium Suite (from 28th Dec to 3rd Jan initially) around 20th November at a discounted price. I provided my credit card details and received a “Guaranteed Reservation” confirmation.
Around 16th Dec, we changed reservation dates to 27th Dec. till 3rd Jan. & received another confirmation, again a “Guaranteed...
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Dear Mr. Ajay,
Thank you for taking the time to share your feedback on TripAdvisor. I was ofcourse very concerned to learn that you were disappointed by the service provided during the booking process of our hotel services and I can fully understand how disappointing it should be to find out that your booking was cancelled only one day before...
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