have stayed for 3 nights in the hotel twice already this year.
once was in March (1 night) and the second was in May (3 nights).
the May stay not really a good one as the room was smelly and had to ask couple of times the front desk to look into this matter.
Based on my experience in the...
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Dear wdalati,
Thank you for your review on tripadvisor. We apologize for not having a pleasant check in experience. We have noted the non smoking room in your profile for your future stay. We have addressed your concern to our housekeeping department; they promised they will be more careful in the future. We will go through some renovation during the...
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An amazing location in the middle of internet city, very close to the metro, coffee shops and the beach, fair in size clean rooms. Friendly staff and very good price.
Dear Ahmet m,
Thank you so much for the kind review of our hotel. We truly hope you enjoyed your stay and your time here in Dubai. We’re glad to see you enjoyed the attractions nearby, and found our staff friendly .
We’d love to have you stay with us again and look forward to your return.
Kind regards,
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One of the worst hotels I stayed in. A nonsmoking room smelled terrible I couldn't sleep in the first night. Carpets were dirty with lots of stains, couch was totally worn...
I'd never thought of writing a comment on a hotel, but I got so much frustrated that I wanted to spare anyone else this experience. They would charge you...
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Dear ImadSyria,
Thank you for your review and please accept my apology regarding your stay dissatisfaction. We will go through some refurbishment in the summer.
We receive very positive feedback from our guests about their stays, who have directly expressed this on numerous occasions to me and the rest of the hotel team.
We do sincerely hope that you will...
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I spent two nights here for business, attending a client conference in the hotel. It was booked at the last minute and this was the only hotel which could accommodate us.
It's a Holiday Inn so that means you're going to get very basic accommodation and services. For example I arrived just before midnight, without having been fed on the...
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Dear BarrigntonIsTops,
Thank you so much for your detailed review. Holiday Inn Express Hotels are the limited service and budget hotels with our hotels chain. As you have mentioned we are “commendably cheap" offering complimentary breakfast and basic accommodation amenities.
It is sad to know you won't stay at our brand again however our sister hotels like InterContinental and Crowne...
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If you're on a budget and don't want a fancy place then this is your choice. Rooms and bathrooms are clean. Staff is friendly. Located near walking distance of restaurants and cafes. The nearest mall is mall of the emirates.
Dear tyt2000,
Thank you so much for sharing your experience on Tripadvisor.
I cannot disagree, we are a budget and limited services hotel, offering comfort and relaxation to our guests. Our location in the heart of Internet City and knowledge village is a big plus for us. Jumeirah beach, JLT, Marina, the Palm and the top attractions of Dubai are...
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My husband and I decided to stay here over New Years just because the whole of Dubai was already fully booked. We basically only slept there. The rooms are sufficient but small and you cant open any windows. The breakfast was very limited and the same for 7 days straight. We couldn't order anything else even if we wanted to....
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Dear charnevb,
Thank you so much for your review on your "New year stay".
It is with delight that we read of your "Staff were always friendly" and convenient location.
Holiday Inn Express Hotels are standardized hotels in terms of room size so is the complimentary buffet breakfast items. Thanks also for letting us know what you thought of the...
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I am so happy to see the improvments Holiday Inn Internet City Hotel is doing. Besides the friendly staff and clean rooms. I was happy that there are improvments in their offering; they reception have offered me complimentary water because I am Platinuim Elite guest and FREE internet usage in my room and lobby and 50% discount voucher on their...
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Reviewed 16 August 2011
Dear Cyr1ne,
Thank you for reviewing Holiday Inn Express Dubai Internet City for the 2nd time and for extending such gracious comments regarding your stay. It is wonderful to hear and share with our readers that you were able to find positive changes in our services. I trust from your review that each and every aspect of your stay exceeded...
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The location of this hotel is strategic. Few must visit plAces of dubai are not very far!!! Value for money spent!! One thing which I didn't like - internet connectivity is chargeable in lobby area too!!! Best place in the hotel is - rooftop testaurant!! It has a very beautiful view!!!
Dear beenakothari.
Thank you so much for your kind review on Tripadvisor. It is very pleasing for us to know that you have enjoyed the views at our rooftop restaurant and Lounge “Vista”.
Internet is still very much chargeable in most hotels in town and I can not promise that this changing soon, WIFI will be covering the whole hotel...
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This hotel is perfect for leisure and business same time, it is near JBR,Burj Al Arab, dubai marina and mall of the emirates which was suitable for us.All the staff in the hotel were very nice since we checked in which is something you don't experience everywhere they are very helpful. The room was very nice and clean and we...
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Dear Lacoste321,
Thank you for choosing to stay with us during your visit to Dubai. We are so happy to hear everything was suitable and you have experienced something unique about our staff. Glad to hear you would definitely stay with us again…hope to see you soon.
Kind regards,
Walid Khaled
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I stayed at the hotel for two weeks, it was excellent and trouble free. The front line staff are always smiling, helpful, greet me every now and then by name. Rooms are fair in size clean and comfortable. The breakfast items were enough and generous. Vista is a must try.
compliments to Walid, Jameel who were more than courteous at...
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Dear Salehf,
Thank you so much for your review on tripadvisor. It is our utmost pleasure to learn you have enjoyed your stay with us .
Thank you again,I look forward to welcoming you back to Holiday Inn Express Dubai Internet City very soon.
Kind regards,
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