If you're needing a place to stay during hockey season but you aren't with a hockey team, stay someplace else. Travel hockey teams, *especially* the parents, think the world revolves around them and their precious snowflakes. Management will do nothing to address noise complaints except try to convince you that no noise is being made at all and that YOU... More

Not the nicest place or the friendliest staff, but when you have 11 years olds that want to play hockey in the hallway, anything goes.. breakfast is medicore pool is hot and is clean, rooms were clean, beds were hard but overall it got the job done.... More

Check in was easy, the room was really clean, and the service was great. It is in an ideal location if you're visiting Alpena Community College. The breakfast in the morning, (complimentary), is the absolute best that I've ever had in a hotel! I think I'll stay there again just because of the incredible food! More

My son and I stayed 2 nights because of a long hockey weekend in Alpena. There were 3 hockey teams staying there at once and basically the only customers they had. We were told we were being given a discounted rate but it was what you would get discounted for staying 2 nights anyway. The pros: The staff wasn't after... More

My husband and I stayed for 10 days, visiting family and exploring the area. The room was clean and modern. The beds were too hard. The continental breakfast was OK; they need to make stronger coffee. The price was good and so was the location. Handicap room worked out great for my paraplegic husband. The roll in shower hand plenty... More

We reserved 3 rooms in non-smoking section. After reading reviews which were negative about older section, we specifically asked for newer section and were told it was all booked (a month ahead of stay). We even asked to be put on a waiting list if any rooms might become available. (We were told this was not possible.) Turns out 1... More

Cleanliness consistent. Coffee hot. Pool fun. Mattresses could use updating. More

I travelled from Australia and stayed here with my husband and teenage daughter. The room was clean, comfortable, and quiet. The staff were all lovely, and the breakfast was plentiful. We stayed in what I understand to be the "new" part of the hotel, and there was definitely no musty smell as stated in other reviews. The pool was clean... More

Would not stay there again on business--for families, it could be fine. The staff are friendly--to a point. The rooms are decent and clean. But don't expect much else. When I was there, the computer they had in lobby was unavailable for two days. All rooms are along one main corridor, which means screaming kids will go by on their... More