The entrance is a little confusing - a door to a cafe leads to the reception. The door at 2711 San Sebastian takes you to the same place, and is the 'main entrance'. The elevators are slow, since there are only 3 for the whole building. One stops at odd floors, another at the even floors, the other at all... More

fridge was broken for 2 days, after that was replaced, hotel compensated with no charge for "frigo bar"...Good location, near restaurants and metro area (subway) clean and safe area in Santiago. More

I have booked and stayed at this hotel several times, always for extended periods (week to 10 days), so you might think that a returning customer would be appreciated or valued. Not so much. I booked a 9 day stay in January. I made this reservation in mid-December and received a written statement from the hotel, with my card information,... More

I stay here only because it is cheap and location is great. I have stayed 3 times here. I just stay there because it is a value place and we have a special rate for our company. Location is good, but service is mediocre. Every time I stay I run into trouble with maids or front desk. Elevators are very... More

In December 2011 I´ve stayed for the 1st time in La Sebastiana Suites; my reservation was made through some local colleagues in Santiago. The hotel is about 40 minutes from the international airport in Santiago in a safe, but very busy area. As I arrived after midnight, my check in was quick. Two elevators take you up to your floor.... More

I booked this hotel on expedia, a week before i arrived. when i got to the hotel they said there wasnt a reservation. it turns out that the hotel no longer accepts bookings via expedia even though the hotel is listed on the website. More

The aparthotel is very well located in the business district of Santiago, close (100m) to a underground station. The staff is very friendly and English-speaking. Apartments are nice, maybe the bedroom is a bit tight but cleanliness is perfect, an Internet is stable and fast. The common area on the top floor is nice even if nothing special, the main... More

This was the best option for traveling with family. The apartment was huge. Our room had one bedroom, a living/dining room, 1 bathroom and a kitchen. Everything was new and clean. The location was perfect, a quiet street in a business area, with supermarket and metro station nearby. Breakfast was included and it was ok. We had the front desk... More

Arrived late January staying for a few weeks. A great place, apartment is big enough, all kitchen utensils supplied. Staff are very nice, friendly and efficient, very good service. Metro and supermarket a hop away as well as restaurants and cafe's. Don't miss going to Don Carlos and Le Bistro for a great meal. The pool on the 17th floor... More