Arrived at quarter to midnight. Room was warm and cosy. The receptionist organised our trip to Torres Del Paine the next day leaving at 7.30am and booked our bus tickets to Punta Arenas for the day after, despite speaking very limited English. Hotel located a stones throw from the square and the sea so perfect location. Great value. Basic but... More

Very small rooms and thin wals in this hostal don' t give you enough privacy. The staff can' t speak English, Spanish language is very necessary there. But it is in walking distance of very good restaurants - for example Ultima Esperanza and the centre of the city.

I had a good time in Puerto Natales staying in this small hostel. The staff was really nice and the breakfast for the area quite good. My room was clean and comfortable, despite being a bit small. Wireless and water were all available.

We stayed in this hotel before and after our trekking trip in the montains. The hotel is very pleasant, with reasonably sized rooms and a nice bathroom. The furniture is not new, but functional. As usual in South America, there is no tea/coffee facility, however breakfast is served in a large room and it's typically a continental breakfast, with various... More

We spend a week in Puerto Natales. We are so happy to spend our last day in Puerto Natales in the comfort of the Hostal Francis Drake. Two days earlier we were staying in another hostal and it was not comfortable, to say the least. Feeling exhausted and a little “under the weather” we decided to spend a bit more... More

I had a fine stay at the Francis Drake. The room was tiny with two twin beds somehow cramped into the room. There was a small closet for luggage, and a tiny bathroom as well. I do not need a lot of space, but it did feel cramped. The staff was very friendly and helpful with directions. The breakfast was... More

Was really surprised by the price quality with this hostel which felt more like a hotel. The room was comfortable with private bath and cable TV which at $16.000 pesos very reasonably priced. They changed the sheets and towels every day which in my opinion is wasteful so I suggested they give that as an option for guests. The shower... More

Nice small hotel that is easy to find and close to everything. Helpful staff. Not much parking. Close to the lake and main square. Good value for the price. Good restaurant suggestions. Try the fish place - Restaurant Manuel Marin - Ultima Esperanza at Eberhard 354. Very good.

The owner of this hotel has to be one of the most unbelievably rude and incompetent managers i have ever come across. He went out of his way to harass and annoy us jsut after a 5 day trek around the Torres del Paine - we were understandably tired. He was so rude we decided to simply leave and leave... More