I was in Xiamen with my mom and brothers for my cousin's wedding. My initial impression of the hotel was very positive; all of the floor staff manning the doors, cash registers, and reception desks were very friendly, professional, and helpful. Unfortunately our stay was marred by a theft. On our second to last morning, I took my brothers to... More

We stayed at Pan Pacific hotel in Xiamen last weekend. Our initial experience was not a good one when we were making the booking on panpacific.com web site as we find their site is oudated, and not user friendly like other 5 star hotels web pages. We finally gave up and called the hotel directly. A very pleasant lady took... More

Everything about the Pan Pacific Hotel in Xiamen was excellent. We stayed on one of the Club Floors, and it was certainly worth the extra money. The breakfast buffet alone made this worthwhile. There was no hurry to get up early to get to a restaurant and then get our day started. Coming back to a very nice spread with... More

This is not a 5 star hotel.It is dull and uninspiring . Stayed on the club floor.Rooms are OK but a bit old fashioned and dark. The club breakfast is very ordinary with not a great choice. The evening cocktails and canapes are not 5 * compared to Shangri-La, Westin etc. The positive is the staff they are friendly and... More

Spent 4 nights at the Pan Pacific and had to leave to get some sleep. The rooms are very nicely appointed, but the beds are hard as a rock. I found out the hard way that if you sit in the lobby and have coffee or beverages they charge you a 40 yuan min. per person and it shows up... More

We stayed at the Pan Pacific for three nights and spent most of time outside of hotel sightseeing. It was a pleasant stay with spacious guest room, convenient access to transportation and plenty of dining options around the hotel. It was only five to ten minutes walking distance to the Yuandang Rd by the Yuandang Lake and lined with coffee... More

Well firstly if you are reading this and perhaps planning a trip to Xiamen, DON'T. The local government talks this place up because the truth is that it is a waste of your valuable time and money and once tourist have been, they never return. The island is nothing special, the shopping is poor and the city is just, uninspiring.... More

I like to be fair and honest with my reviews so, following our last disasterous visit to the Pan Pacific for a dinner buffet, I approached this morning's visit for breakfast with a little trepidation. I did not have to worry. From the friendly welcome at the hotel door to the moment we left almost everything was very good indeed.... More

Stayed only one night and staff was friendly and allowed us to check in earlier at around 11:00am. I was allocated at the room just infront the lifts and can easily heard the lifts chime ringing inside the room, while the next door taking shower, the water splashing sound easily can be heard. Luckily that the controling of the guests... More