We were at Crowne Plaza in Shenzhen 2 weeks ago. While my husband had other commitments, and not being a serious shopper, I researched some architecture that I wanted to see. I found Shenzhen fairly alienating and could not grasp its scale. I certainly did not feel confident trying to find my destinations by myself, some of which were way...
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Dear Annie:
Firstly thank you very much for choosing to stay with us recently together with you husband.
It will give me great pleasure to share your kind comments with the whole team, in particular San, I know he will be thrilled to read your message and to know that he has made a real and lasting difference to your...
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Location: Excellent!!! Close to so many shopping malls, restaurants, bars, shops. Also well known to most taxi drivers. You just have to show them a card with the hotel name in Chinese and they are all set to take you to your hotel. This is great since most cabbies don't speak English, and chances are you as a tourist don't...
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Thank you for your lovely comments following your stay. I am delighted the team cared for you. I hope to welcome you back.
Kind regards
Neil Houghton
General Manager
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I spent quite some time with this hotel, and I've never bothered to write any review...but this time, with it's friendly hopitality butler service, it does make me feel like home. Simple as that, I will keep coming back again !!!
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Dear Hann C
Thank you for staying with us and for your kind comments about the team. They will be delighted to read that they made difference to your stay. We welcome you back on January 4th 2012.
Kind regards
Neil Houghton
General Manager
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I have stayed at many hotels in Shenzhen and have find it truly comfortable to stay at the Crowne Plaza Hotels & Suites Landmark Shenzhen. The warm and friendly service and amenities of the hotel are truly excellent! One of their best service are the so called "Butler" services extended to all their guests at the hotel. Stay once and...
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Dear Eric:
Firstly thank you very much for choosing to stay with us once again recently, and for taking the time and trouble to write this.
It will give me great pleasure to share your kind comments with the whole Butler team, I know they will be thrilled to read your letter and to know that they have made a...
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I have stayed in this hotel several times in the past few months, mainly for a combination of business and leisure.
The hotel is located in downtown and it is within walking distance to a big shopping mall (with lots of restaurants) and a metro station. Nevertheless, the dining service being provided by the hotel is also very good. I...
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Dear Edward-A A :
Thank you for choosing to stay with and indeed for returning to be a loyal guest as well as your kind words. I am pleased that overall you enjoy your stays with us.
I have noted your remarks about the desk and TV, I will need to try and address this when we next refurbish the...
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I appreciate a good hotel that's clean, friendly and full of amenities - plate of fresh fruit, spa on the 4th floor with gym, indoor pool, massage, game rooms, and much much more. Loved it here and will be back for sure. This is where I stayed when I went to Disneyland Hong Kong. It's convenient so you don't have...
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Dear chdave:
Thank you for choosing to stay with us and your kind comments. I hope to be able to welcome you back.
Kind regards
Neil Houghton
General Manager
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Agreeing totally with other reviews, this is the best hotel I've stayed with in Shenzhen. I was upgraded to the executive floor, and my butler attended me from the time I checked in and up to the room. The room was beautiful, large, and wonderfully comfortable, internet access was free, there was a large bowl of fruit and my butler...
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dustyattic:
Thank you for your lovely comments following your stay. I am delighted the team cared for you. I hope to welcome you back.
Kind regards
Neil Houghton
General Manager
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Just like what i said on the topic... It come to a Present Surprise... Landmark hotel has been in Shenzhen ages, at least for the past 20 years as i am aware of. It is way before IHG take over the management of this property.
The condition of the hotel from lobby to the room to the lounge are really...
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Dear VolVic71:
Thank you very much for choosing to stay with us, also for your kind words about the hotel. You are correct that the Landmark has been a hotel for just on 20 years and with IHG as a Crowne Plaza for just over 4 years following a complete refurbishment.
I am sorry about the TV location, it does...
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I would really like to praise the hotel for the best service I've experienced in my short 2 night stay at Crowne Plaza Landmark Shenzhen. In my humble opinion, the hotel has the best team of staff that I have had the privilege to meet in my 3 weeks stay around the region of Hong Kong, Macau, Taiwan & China....
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Dear PradaAficionado:
Firstly thank you very much for choosing to stay with us recently, and for taking the time and trouble to write to me.
It will give me great pleasure to share your kind comments with the whole team, in particular San and the Butler team who cared for you, they will all be thrilled to read your letter...
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I enjoyed my stay at this hotel. The lobby is clean and well maintained. Staff are extremely polite and hospitable. Perhaps because my colleague and I were a bit bedraggled after our journey and they took pity, or for some other reason (we are gold Priority club if that has any influence), but they upgraded us both at check in....
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Dear Samuraifoo:
Thank you for staying with us and for your kind comments about the team. They will be delighted to read that they made difference to your stay.
Kind regards
Neil Houghton
General Manager
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