The decor is not what you would expect in a business district in China - the Spanish theme seems out of place - but it does add visual interest (the Galleon Bar is actually IN a Galleon!) but does not detract from the excellent service or amenities of the hotel. Rooms are very spacious and well thought out. The bathroom... More

There are many hotels in China and Shenzhen with good service and 5-star amenities but this one takes the cake. The Gym, pool, dining facilities were all top-notch, and service was unfailingly spectacular. The Galleon Bar was just amazing, the only downside was it was kind of empty on a weeknight - but that didn't stop the band from playing... More

I was really pleased with this hotel Magnificent place. At first I was turned off by the costumes and the entry decor. Toreros wearing pink pants, and bulls head everywhere.... Am I in China? The the rest of the hotel is great. Quite expensive drinks, if you want to have wine or cocktails; you see the prices rocketing. Service is... More

I have never seen such a horrible management, they are not able to solve anything. First they made a mistake as usual again on my breakfast (which spouse to be included) and a person came and said that he is the responsible of front office and told me that I am sorry but you need pay for it WITHOUT ANY... More

This Spanish-themed Intercontinental used to be my favorite hotel in China but the hospitality services provided seems to have slid a notch since my memorable visits in 2009. The guest relations officers can be quite testy, one female GRO even challenged me in English after failing an argument in Mandarin Chinese, so I no longer check-in at the spot reserved... More

5* feeling hotel. Plenty of staff, great rooms, location and restaurants. Cant complain about anything apart from the cheesy mock Spanish "look and feel". More

Stayed in a deluxe double room with our 2,5 and 7 yr. old kids and loved it. Bathrooms are huge with bath big enough for the four of us. Missing english language children tv channels was sonly minus. Swimming pool outside not open but looked spectacular with the life-size pirate ship and the slides! Indoor pool wonderful and huge like... More

Probably one of the two or three best hotels I've ever stayed in. I've been twice for a conference and it hasn't disappointed. Rooms are MASSIVE and beautifully appointed. Bathroom is wonderful, with a fantastic rain shower that's hard to tear yourself away from. The hotel itself is also large, with a funky Spanish ship motif and tons of restaurants.... More

this is i think one of the best luxurious hotel i had evered stay. Rooms were really big and the facilities were superb. I like the horn in each and every room. the food in the buffet area is simply the best. I also like the uniforms of their staff. being able to speak mandarin. check in and check out... More