We arrived at Zense on the 2nd day of their New Year. Among the staff - 1 barely speaking English girl. Air conditioning didnt work for heating, 2 sockets out of 4 were broken in the room. Thanks god,they brought us 2 heaters to warm up the room. We had free sauna and breakfast included in our package. As it... More

There's a smell in the room. I think it comes from the bed linen. maybe they use cheap detrotant to wash sheets. It's a disguisting smell. It would be a lot worse if you stay on a smoking floor. Make sure they give u a non smoking room...however, a good thing abt it is the spa club on second floor.... More

Signed up the membership to get slightly more discount. Kudos for the front desk staff. Room was pretty ok for price. The shower was good size for 2 person to shower together! Haha. Room service is acceptable. Beds were good except the pillow needs to be more firm type... Too soft...two pillows stacked were not comfortable at all. One pillow... More

My friends and I booked 3 rooms for the weekend, a week prior to our arrival. They gave us rooms all on different floors and refused to do anything to fix it. The manager was the only staff member who spoke English and she was neither friendly or helpful. The staff ignored us at check in and the manager made... More

Our stay at the hotel included a full body massage, spa, sauna and foot massage. The rooms were cleaned to good standards, the beds and pillows were very soft and nice to sleep on and we had access to high speed internet.

it is most braganing hotel,ofcource it is in center of city but not so cofartable.break fast fod are not good for western.

We stayed for 3 nights and 4 days and here's our review: For the rates they charge, they need to hire a good housekeeper.Filthy carpets, dirty washrooms, and the towels are greyish white instead of white, overall, they pay very little concern over the maintainance of the hotel.The spa next door is the same.

Our supplier recommended this hotel due to the proximity of it to their office. Stayed in Zense Hotel for two nights and enjoyed every minute of it. Rooms were spacious, very clean and very cozy. Bathroom was huge but would be better if there was a tub. The room also had free Wi-Fi and complementary bottled water which was religiously... More

I spent a night here with friends. We stayed overnight not in the hotel, but in the spa itself. Upon entering, one is given a locker and wrist band with corresponding number, a huge fluffy towel and shown to the shower area. Afterward, guests are given cotton pajamas and have the choice of a sauna, three jacuzzi pools, and a... More