This is listed as a five star and certainly would deserve that status by local standards. However in China there are really good five star properties that deserve that status ahead of this hotel. That may sound negative but I will be happy to stay here again, the staff were friendly, the room was good and the food, particularly the... More

Nice new modern hotel, great service, and spacious room. Big bathroom, no bathtub, and water flow in shower not to good. English of staff poor, but they always tried their best help, recruiting the 2-3 English speakers trying to understand my request. Internet is free, but WiFi only. WiFi in my room had a poor signal, so they brought a... More

Stay there early January. Plus point: new hotel but pretty isolated surrounding. Room's ok, a bit smallish. Big issue with getting the staff to understand my needs as their English is very poor...most frustrating.

We are westerners who have been living in Zhengzhou for more than a year. We recommend the Novotel to all our visitors (business and friends). The service isn't great. The rooms aren't huge. But everything is brand new and of a good quality. The room prices are excellent. And the lake walk from here is lovely. The hotel is in... More

I have recently stayed 6 nights here with my girlfriend who is Chinese, me being western I was greeted by English speaking staff who went out of their way to make us both feel welcome and happy. We stayed in a king executive room on the 15th floor and the room and its appointments were above expectations. A private bathroom... More

A very comfortable Hotel nearby the Convention Centre. The Hotel in about a 15 minute walk to the hotel. The rooms are very comfortable - good beds. The hotel is quite new and well serviced. There is only one restaurant and serves buffet meals all day - the food is reasonable but not wonderful!. the a la carte menu is... More

I stayed here on the Executive/Premier floor last week for 4 nights. The hotel is very nice, modern and clean. But Novotel Hotel is only the first 15 floors of the building, there are 15 more floors above them in the building and they are not fully constructed / fitted out. So from my room and from the Premier Lounge... More

Stayed in the Club Executive room during my business trip. Flawless room with high standards. Was even provided with a capsule coffee machine, always a bonus :-) Because of my room type, i could have breakfast and drinks on the executive lounge floor (15th floor i think), the view was of course lovely. However, i tried ordering room service a... More

This is one of the best hotels I've stayed in while in China. The room is truly luxurious, on the level of a Mandarin Oriental in the United States. The bed is super comfortable, there's a nice chaise lounge and somehow they ventilate it such that you can't smell the cigarette smoke from your neighbors. When I got in, they... More