Customer service was impressive even if most employees failed to speak proper English. They were humble, friendly, helpful. At the restaurant, an iPad with the menu which you can handle yourself for orders was a really innovative tool. Buffet offer was varied and well balanced for multiple tastes. The hotel itself is comfortable. Rooms are casually elegant; size is reasonable.... More

We only stayed in Chengdu one night to visit the Panda research center. We arrived late, but check in was a breeze. We were given a room on the top floor overlooking some dainty buildings next door. My wife wanted a massage the next day, so we went to the massage parlor located in the hotel. I'm pretty sure it's... More

We stayed 4 nights in this well placed hotel, using this as a base to visit the pandas and the Giant Buddha. We were told this was 4 star but does not quite reach that standard, although we felt staff in the restaurant and main reception did try hard. The breakfast itself was very good but the restaurant decor was... More

Based in this very comfortable hotel for visit to Giant Buddha and Panda Reserve. Good service and very good food (western and Chinese). Excellent restaurant on 1st floor. Note, no air on until May by order of the state government. But we were given lovely toy panda as compensation.

I stayed in this hotel for just one night while i went to visit the pandas, I found the food to be of a high standard and the rooms were comfortable and clean. The hotel has a great interior, not normally something that I would say but was constantly looking up at the great chandeliers. I would have liked to... More

Spend there 3 nights , 2 and than back for another night . A very nice hotel with good service . Very clean . We had two different rooms , both king size beds with an extra bed , while one was a corner room and was better and bigger than the other . Good English speaking staff , but... More

The hotel was very comfortable and clean. The staff spoke English and worked to make sure our stay was pleasant. The rooms were good size, and always clean by the time we returned each day. The food in the restaurant was varied and very good.

This was a pleasant hotel at the end of 'mobile phone street', yes, that's all they sell in the whole street! It was quite easy to walk into town from here, I was surprised at how expensive clothes in China are. The hotel was fine, not the biggest bedroom that I had on my tour but still a nice room.... More

A good hotel, friendly staff who do their best to make your stay as comfortable as possible. The staff speak a little English and go out of their way to help. The beds were very comfortable and the room though not huge was of very good value. We returned there for a visit on our return journey and would definitely... More