Title - Terrible hotel - avoid at all costs We chose this hotel for its proximity to the airport as we waited for our transit flight the next morning. This hotel fails to deliver on many levels: 1) Our booking with hotels.com was automatically cancelled by 6pm without any notification hence we were informed there was no room for us... More

The staff was struggling with the email that I provided to them of my booking and were not sure of the rates to charge. The receptionist had to go back and forth several times to the back ofiice for interpretation of what was in the reservation confirmation form over email as if it was a new thing to her, if... More

We think ibis hotels in china are good value for money although staff do not tend to more than they have too! We asked for close by restaurants and they directed us to get taxi to kfc haha we were not interested in kfc so they explained where local place was....the problem is we were told to walk over the... More

We stayed here because of a planned visit to the Panda Research Centre. When we arrived the receptionist said we were booked at the other Ibis hotel in Chengdu. As my husband who had been based in Chengdu, was able to give proof our booking, this caused a flurry of activity to sort the rooms. We had asked for a... More

I am overall very satisfied with the hotel. Pros: The staff was very friendly and helpful. Really sweet girls working at the front desk. The rooms were very clean and the AC works well. Great breakfast for 25 renmibi. Cons: The rooms are somewhat small with old furniture. Location is not that great and need to take a cab to... More

We have used IBIS a lot in Europe, and were pleased to find IBIS are also in China. Their greatest asset is the 100% reliability of their cleanliness and functionality. This was even more the case in China, where local hotels have rooms that are typically big, empty, not very clean, and with various broken item (oh, and invariably bathrooms... More

Standard Ibis room so far OK. Part of the friendly staff at the Reception spoke well English. At the Bar the staff don't understand any English and refuse to take 50 or 100 RMB notes while the 6 days I stayed. Lays chips for 15 RMB, wow, well calculated. At 7/11 they charge around 4 RMB. Simple drinking water as... More