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Shangri-La Hotel Chengdu

5.0 of 5
No.9 Binjiang East Road, Jinjiang District, Chengdu 610021, China
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Shangri-La Hotel Chengdu
Ranked #4 of 1,522 hotels in Chengdu
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1,216 reviews from our community

Traveller rating
    596
    540
    71
    6
    3
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Families
27
 
Couples
52
 
Solo
22
 
Business
105
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

Stayed here for three nights during business trip and had a very good experience overall. From check-in, where we were served green tea, while filling in the necessary paperwork, to the good-sized rooms with great aspect over the city, to the pleasant lobby bar area (even if service there was a little slow) with the pianist - this hotel is... More

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Perth Australia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

This is a fabulous hotel with very friendly and helpful staff right near the river and close to numerous riverside restaurants and bars. I was here 2 years ago as well and will stay here again if I ever make it back to Chengdu. It was my husband's first visit and our only regret was that we couldn't stay longer.... More

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Iowa
Top Contributor
96 reviews 96 reviews
32 hotel reviews
Reviews in 59 cities Reviews in 59 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Spent two nights here on business, the rooms were great, a/c worked to perfection, beds were superb, service was the best I've had in a while. I did eat here one night, tried the bar downstairs, Mooneys, and the beer was very good but the menu was so limited that I had room service instead. Ordered pizza and it was... More

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San Francisco
Top Contributor
60 reviews 60 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 13 May 2013

Good sized extremely comfortable rooms, friendly service, great choice of restaurants and bar. Mooney`s bar hosts nightly entertainment from a resident band from NZ. Seems very popular with the local expat community. Cantonese restaurant "Shang palace" has excellent Dim sum, Café Z serves a very reasonable breakfast, although, given all of the Indian food available on the room service, you... More

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See 4 more reviews by MackemSFO for Chengdu
Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 May 2013

The attention to detail by staff at the Shangri-La Chengdu was second to none. It started when we arrived at the airport, We had requested a hotel car to pick us up from the airport. Not only did they send a driver, they also sent a member of the client service team also, who travelled back to the hotel with... More

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Shanghai, China
Top Contributor
80 reviews 80 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 7 May 2013

Most Shangrila hotels, at least in China, are uniformly and reliably excellent, to the point of being a little boring. The one in Chengdu is no different. Chengdu itself doesn't have much to offer. Just a huge bustling regional metropolis. New hotels are shooting up like mushrooms. So the hotel tries to figure out what it can offer to potential... More

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Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed 4 May 2013

The Shangri-La is very well cituated in central Chengdu. My husband and I stayed for one week for tourism. The room was comfortable but in need of "refreshment" - only minor issues such as the bathroom door not closing properly, the bathroom sink flooding and the desk-chair cover being in a state of disrepair. Overall, however, the room was very... More

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Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
22 May 2013

Dear MJR507, thanks for your feedback about Shangri-La Chengdu Hotel, and we are happy to know that you are satisfied with our various dining options. Hardware update program is on-going in the hotel till coming May end, and all the issues that you mentioned are already taken good care and replaced. Thanks again, and look forward to seeing you in... More

Singapore, Singapore
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 May 2013

Enough good words was written about this beautiful hotel and I agree that this is one of the best hotel to stay in Chengdu. Its biggest asset is location where the most happening Lan Kwai Fong is just 2 minutes walk from hotel. It charged at premium price and yet is so hard to get a room there.

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See 3 more reviews by Xexplorer for Chengdu
DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
6 May 2013

Dear Xexplorer, thanks for choosing our hotel, and share your feedback with us. Your compliment is our most valuable motivation, and we will continue to deliver consistent service and products to ensure your next Shangri-la experience is equally memorable. More

san carlos,
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 29 April 2013

I love this hotel!! Great views of the river - wonderful staff - huge breakfast buffet and eggs cooked to order. They even pipe up a nice smell throughout the lobby. This was my 6th time staying there and of all the hotels I have stayed at - their beds are the most comfortable. It is my go to hotel... More

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DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
6 May 2013

Dear lindadrew13, thanks for your reviews and give us the full score. Your always support and compliment means a lot for us, and they are indeed our most motivation. We look forward to welcoming you back soon, and I would like to personal assist you for your next trip, and I could be reached through shuhong.fan@shangri-la.com. Thanks again and best... More

Beijing, China
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 25 April 2013

Shangri-la Chengdu is located near Jinjiang River, next to Hejiang Pavilion. The location is quite central, as it's not far from the famous Chunxi Road. Walking distance to the hotel, there's a new entertainment development, the Chengdu version of Lan Kwai Fong, which has a number of upscale restaurants and bars, including the Lei Garden. Hotel is opened in 2007,... More

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DMM_SLCD, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
6 May 2013

Dear AlanTam25, Thanks for your feedbacks, and glad to know that you recommend our signature river view guest rooms, which offers the exceptional comfort and panoramic views of the Jinjiang River. It is indeed a bit difficult to get the taxi during the rush hour in the town, and next time you may let our concierge associates know your onward... More

 
 
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Additional Information about Shangri-La Hotel Chengdu

Also Known As:
Shangri La Hotel Chengdu
Shangri La Chengdu
Address: No.9 Binjiang East Road, Jinjiang District, Chengdu 610021, China
Phone Number:
Region: China > Sichuan > Chengdu
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 1,522 hotels in Chengdu
Price range (per night): S$262 - 366
Hotel Class:5 star (5*)
Reservation Options:
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Shangri-La Hotel Chengdu
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