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Sofitel Wanda Ningbo

4.5 of 5
No.899 Siming Middle Road, Yinzhou District, Ningbo 315192, China
Hotel amenities
Sofitel Wanda Ningbo
Ranked #10 of 517 hotels in Ningbo
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289 reviews from our community

    Trip type
Traveller rating
    128
    132
    22
    4
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Date Rating
London, UK
Top Contributor
58 reviews 58 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
105 helpful votes 105 helpful votes
1 of 5 stars Reviewed 13 May 2013

It is so frustrating to stay in this hotel, not so much for the facilities (which are great), but for the inept and slow service at all levels. A lot of the issues have to deal with language, but these are not insurmountable. It appears to me that the staff are not properly trained to deal with simple requests. Some... More

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AntoineforSofitel, Quality Assurance & Learning Manager at Sofitel Wanda Ningbo, responded to this review
13 May 2013

Dear Lawrence23, Thank you very much for taking the time to share your comments. We regret to read that you did not enjoy your stay with us. I am very surprised and concerned to hear that you experienced that many issues since this is very unusal feedback and certainly doesn't reflect the type of experience that we aim to provide... More

Melbourne, Australia
1 review
3 of 5 stars Reviewed 12 May 2013

I stayed at the hotel in May. This has been my go-to hotel in Ningbo for the past few years. However, I might look elsewhere. The price is getting higher, however, the facility did not improve. During this stay I was extremely frustrated by the almost non-existent internet connection. As a business traveller, internet connection is very important and I... More

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AntoineforSofitel, Quality Assurance & Learning Manager at Sofitel Wanda Ningbo, responded to this review
13 May 2013

Dear LXfamily, Thank you very much for taking the time to share your comments. We regret to read that your family did not enjoy their stay with us. In order for me to look closely into the internet issue you have brought to light, I would need to find out in which room you stayed since we have actually just... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 30 April 2013

Clean quite and good food great place to be. Check out the wine bar and bottle shop in the lobby. Shopping mall just next door all upmarket brands. also close to airport and train station would recomend this hotel to all types of travellers.

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AntoineforSofitel, Quality Assurance & Learning Manager at Sofitel Wanda Ningbo, responded to this review
1 May 2013

Dear KTHAustralia, Thank you for choosing to stay with us at Sofitel Wanda Ningbo on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. Indeed, the location of out Hotel is extremely convinient, not only beacause of its short... More

Kingston-upon-Hull, United Kingdom
1 review
5 of 5 stars Reviewed 12 April 2013

During my recent visit to this hotel (03/13) i can say from the moment i got out of my car to the moment i got back in 6 days later, my experiance was nothing short of excellance, check in was painless, (which is always a bonus) staff were friendly, kind and as a first time visitor in China very helpful,... More

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AntoineforSofitel, Quality Assurance & Learning Manager at Sofitel Wanda Ningbo, responded to this review
15 April 2013

Dear Scootm328, Bonjour ! I would like to personally thank you for choosing to stay at Sofitel Wanda Ningbo and for taking the time to share such outstanding feedback with us. As a Sofitel Hotel, we strive to provide our guests with the Cousu Main service that you rightfully expect from us and I am delighted that we succeeded to... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

a very nice hotel about 20 minutes from downtown, it is good in a sense that it will avoid all the heavy traffic and the noise during rush hour. It is about 30 minutes to dong qian hu, a popular reaort area in ningbo. A shopping mall is right next to the hotel that makes us very conveinent to walk... More

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Review collected in partnership with Accorhotels.com

AntoineforSofitel, Quality Assurance & Learning Manager at Sofitel Wanda Ningbo, responded to this review
10 April 2013

Dear Skwy, Bonjour ! First of all, I would like to thank you for choosing to stay at Sofitel Wanda Ningbo and for taking the time to share such positive feedback with us. We are delighted to hear that you found the location of our Hotel convenient, which indeed it is as you mentioned. Our Hotel is actually only 20... More

Andover, United Kingdom
1 review
5 of 5 stars Reviewed 4 April 2013

Room upgrade was appeciated, Room standards are very good, housekeeping / laundry service was excellent, I made full use of the health facilities, I have already booked my 3rd stay for April. If things go well I will be staying in May also.

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Review collected in partnership with Accorhotels.com

AntoineforSofitel, Quality Assurance & Learning Manager at Sofitel Wanda Ningbo, responded to this review
6 April 2013

Dear John, Thank you for choosing to stay with us at Sofitel Wanda Ningbo on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. Also, I would like to personally thank you for your loyalty and for your future... More

Sydney, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 April 2013

Location was great, right next to the big shopping centre. Hotel has a few restaurants as well as room service also. Staff very friendly and helpful, rooms big and clean. Bathroom is great. Definitely would stay again on my next business trip.

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AntoineforSofitel, Quality Assurance & Learning Manager at Sofitel Wanda Ningbo, responded to this review
6 April 2013

Dear Kellaaussie, Thank you for choosing to stay with us at Sofitel Wanda Ningbo on your recent visit to the city and for taking the time to share your experience with us. Indeed, our Hotel is conviniently located in the heart of Yingzhou which makes it very handy to shop around and travel from & to the airport and train... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 22 March 2013

Locate in the center of Ningbo, large shopping malls are in walking distance. Car travel to airport, train, and bus station is within 20 minutes. Swimming pool and gym facility is great Recommend this hotel for business reason in Ningbo

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Review collected in partnership with Accorhotels.com

AntoineforSofitel, Quality Assurance & Learning Manager at Sofitel Wanda Ningbo, responded to this review
24 March 2013

Dear Kevin, Thank you for choosing to stay with us at Sofitel Wanda Ningbo on your recent visit to the city and for taking the time to share your experience with us. We are very pleased to hear that you found the location of our hotel to your convenience, which indeed is ideal for business and leisure travelers. Since you... More

Parkdale, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 19 March 2013

When I arrived I must admit that I was surprised to be next to a big shopping centre. The service I got was impeccable and the staff had a lot of Sofitel exchanges from around the world so it was great for finding information easily. The room I had was very, very spacious and had a great view of the... More

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AntoineforSofitel, Quality Assurance & Learning Manager at Sofitel Wanda Ningbo, responded to this review
21 March 2013

Dear Daveinpixels, Thank you for choosing to stay with us at Sofitel Wanda Ningbo on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. At Sofitel, we strive to provide superior levels of service to all guests; therefore your... More

Melton Mowbray, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 March 2013

I recently spent 5 nights at this hotel in a twin room with my colleague. Although very stylish and attractive to look at, the staff service really let's it down. Check in was fairly easy, but the member of staff who served me didn't have the best english ability, so it was a bit of a case of me working... More

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AntoineforSofitel, Quality Assurance & Learning Manager at Sofitel Wanda Ningbo, responded to this review
8 March 2013

Bonjour ! Thank you for taking the time to share such detailed feedback on our product and services, indeed there are very constructive points that I shall consider for immediate improvement. Since I personally met you while you were at our Hotel, I will contact you privately to seek further clarifications. Best Regards, Antoine Brossard More

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Additional Information about Sofitel Wanda Ningbo

Address: No.899 Siming Middle Road, Yinzhou District, Ningbo 315192, China
Region: China > Zhejiang > Ningbo
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 517 hotels in Ningbo
Price range (per night): S$87 - 179
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Sofitel Wanda Ningbo is the landmark of Wanda Plaza, which is ideally located in Yinzhou business centre. This international luxury five star hotel reflected the true ‘L’art de recevoir’ in every aspect of its services. The elaborately furnished 290 guestrooms and suites, the versatile grand ballroom and 4 well-equipped meeting & function rooms and the Spa & leisure facilities, extensive array of dining options and friendly hotel staffs makes Sofitel the perfect address for your stay in Ningbo. ... more   less 
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Sofitel Wanda Ningbo
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