We had a room on the 14th floor, and had really nice views of the ocean and the casino lights at night. The room was supposed to sleep six people, but it would have been extremely crowded for that many adults (there were 2 double beds and a pull-out sofa). The beds were comfy, and the room was clean, but... More

Just returned, spent 2 nights. Our room was clean with a nice view of the bay. We were on the 25th floor. It's not a HOTEL it's a timeshare resort. So you will be expected to clean up after yourself etc. They'll do maid service more frequent if you ask. Much better value than a few hundred per night at... More

I used this property as a hotel because of the proximity to my work while in town. The staff was friendly enough but the property leaves much to be desired. I won't fault them for the slow elevators as mentioned in other reviews because they say they are upgrading them. The room was not great. The patio drain had tons... More

This timeshare masquerading as a hotel leaves much to be desired...it is filthy, the staff are not helpful, and attempting to obtain any service became an issue. The room was not available for check-in on the day of arrival and the room was not cleaned unless multiple calls were made each day. The staff seems preoccupied with imposing additional charges...holding... More

Resort has Potential and new company seems to be heading in the right direction but not there yet. Doing alot of reno's rooms and elevators. Only ate breakfast at resort. Food was good but they need to hire trained wait staff, girls could not handle crowd. All staff were freindly and helpful. Arrived at midnight and first room was dirty,... More

We had 2 rooms for 2 nights. Both rooms were 1 bedroom suites. The rooms were nice, very large, great views overlooking the water. Beautiful balconies, living room with pullout full bed, table with 4 chairs, kitchenette with large fridge. Master bedroom was HUGE with gorgeous views of the water and across the channel. Parking was easy in garage and... More

We exchanged a timeshare week at this resort in June 2011, and were quite disappointed with the whole deal. The front desk staff were friendly and helpful. The restaurant staff, on the other hand, should either be properly trained or, better yet, replaced; they were rude and obviously did not care. The food was mediocre at best. The unit was... More

The elevators were being repaired during our stay with no time frame for completion. We were on the 14th Floor and the wifi was very slow. I took the laptop to the first floor and it worked perfectly. The food in the restaurant was so-so. At least, the hot food was hot and the cold food was cold. The housekeeping... More

My husband and I stayed at the Flagship Resort this past week. The room was fine, but it did not have many things to do for couples. Also the restaurant closed at odd times and we had to drive out almost each day to do things and to eat. For a resort, it has the potential to be better especially... More