I never met more unpleasent staff. My boyfriend fall at their stairs to the "pool" and wanted to be nice and tell them about the danger in the basement, but they didn't even say thanks, Croatians were destroying our cars (some had damaged cars) and wanted to attack us at the balcony because we are from Slovenia, but guy from...
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Dear guest,
Thank you for choosing Hotel Opatija and sharing your impressions of your stay. We sincerely want to apologize for all the inconveniences you might have experienced in our hotel. We urge you to contact us directly to discuss and resolve this truly unpleasant situation.
Kind regards,
Loredana Perčić
General Manager Hotel Opatija
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