Whilst visiting Hurghada we visited a friend at the Sonesta Pharoah as a day guest,you are met by an impressive reception with immaculate marble and furnishings, leading into the restaurant or you can eat alfresco on the terrace with drinks service from impeccable staff, guests are mainly Russian but the choice and standard of food cater for all tastes and...
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If you are looking for some where to use as base for sight seeing, this is ok!!... transfer through customs at hurghada airport was speedy & very good & also to the hotel.
we booked a double room but were given a twin! but it was sorted very quickly. Rooms are basic and clean. All balconies look towards the pool...
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Dear su16worcester
Thank you for taking the time to write this review with both positive and negative comments , we are happy you enjoyed our beach and pools and as for the food quality we will certainly forward the comments to our food and beverage manager to consider your remarks, hoping you can give us a second chance to experience...
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We booked the Sonesta on the premise that it was a "5 Star" Hotel. If the food, staff and gym was anything to go by I would hate to think what the standard of a 2 star hotel would be.
Reception was rude to us as soon as we arrived. upon being placed in our room, the signs directing us...
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Dear Mrs. Hayat,
Warm Greetings
First let us express our deep apologies to your good self and thank you for taking part of
your valuable time to explain the inconveniences you faced during your stay with us, as
it will be of a great support to us defining and enhancing all potential weaknesses we
might be encountering.
At Sonesta Pharaoh...
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It was a very nice rest for me! Beautiful nature! Very polite personal. So interesting activities! Animators are the best! I am happy that I was there!
I want to come to Sonesta again!
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Dear Valuable Guest,
Warm Greetings from Sonesta Pharaoh Beach Resort
First we thank you for choosing our resort to spend your vacation and to take of your time to share your experience on TripAdvisor. we are quite pleased to learn that you have enjoyed your stay with us and sincerely appreciating your positive comments that was submitted to our team...
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We have just returned back home after staying at the Sonesta after a having a most enjoyable stay for two weeks. After reading some of the poor reviews before going we were worried I must say the hotel and it's grounds were fantistic, the staff are a credit to the hotel always polite, friendley nothing was to much trouble. The...
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Dear m_payne01
Thank you very much for your lovely feedback about your recent holiday at our Resort, which is really appreciated.It’s great to read, that you loved your stay and you had a fantastic two weeks with us
We are looking forward to your return next year to enjoy another fabulous time.
Kindly accept our warmest regards from the Red...
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Sonesta is really a very godd plase to relax and have fun. The aparments were nice and clean. The food was good in the buffet an in the other restaurants. But best of all - the people who are working there. They made og holiday perfect for us. Very polite an d friendly people who did everything for us to...
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Dear Guest
We are so proud that we got the chance to make your stay a pleasant one. Our staff will always be at your service and will go extra miles to ensure your stay is unforgettable. Waiting to host you again at our resort
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A widely spacious place with a large variety of pools, a large variety of food that is very tastey,many activities including sports activities as soccer , rifle shooting , water polo games and volleyball games at the beach.The only bad thing is that the staff was offensive,but the animation team was friendly.It was a very good trip.
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Dear inbox076
We are extremely pleased to know that you enjoyed your stay with us. Your comments about the staff will be passed on to the GM of the hotel and be sure that our aim is always to leave a good memory to our guest . We very much look forward to welcoming you back.
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the Hotel is very large in space , many activities , good offers , good prices and packages , its location is not too far from the down town
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Dear Guest,
Thank you very much for choosing to stay at Sonesta Pharaoh Beach Resort, Hurghada and for taking the time to leave a review about our hotel on TripAdvisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.
Many thanks for your decent compliments, its only through valuable feedback received...
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My firend and I were staying at the hotel in February this year and our stay was quite enjoyable.
The territory is vast enough but it was nice to take a walk as everything seemed well maintained. The food was generally good. We were on half board but that was enough for us as dinners were quite substantial. The service...
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Dear Sir/ Madam,
We would like to thank you for your visit to Sonesta Pharaoh Beach Resort Hurghada; it was truly a pleasure to serve you.
We hope that the accommodation and service were up to your entire satisfaction and met your expectations, as guests satisfactions is what we really strives for.
We would love to have the pleasure of...
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At the end of our trip through Egypt we stayed for three nights in this hotel. Luckily we had a very nice travel agent because the staff wasn't really friendly in welcoming us.
The resort is very big with a lot of russian people, the setting made me feel uncomfortable and impersonal. The staff all over the hotel barely spoke...
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Dear Guest,
I refer to your review your recent stay at our resort and I am greatly concerned to learn of your unfortunate experience.
We had carried out a thorough enquiry with the food and beverage and kitchen team and have rectified the issues relating to your complaints.
The chain of incidents was a one off aberration from our standards...
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