my family had a great time very clean rooms very good food excellent service wonderful friendly staff
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my family had a great time very clean rooms very good food excellent service wonderful friendly staff
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I can not describe the service. We were pleasantly surprised when we walked in but from the moment we got to our rooms it was terrible. Things were dirty, there were no towels, not toilet paper, the air con, fridge and television did not work. We reported the problems 3 times to reception and then went down stairs. The reception...
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Rooms we received were very dirty, bedrooms not cleaned at all. No towels in the rooms, terrible smell. A lot of Egyptian guests - they had their own restaurants and one swimming pool (bigger) only for them. We - non Egyptian guests had only small swimming pool for us. Hotel supposed to have 3 swimming pools - somehow there are...
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The hotel itself is quite basic not anywhere near as luxurious as some of the amazing 5 star hotels in the area, this however is reflected in the price since it is very cheap.
The staff are always happy to help and the rooms are spacious and clean.
The food is quite basic but since its so cheap to stay...
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